Newegg.com (USA) Reviews - newegg.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
newegg.com

Computer Hardware & Software

Rating 9.52/10 38,509 reviews

9.52/100
Facebook share
Newegg.com (USA) is a merchant member
Newegg.com (USA) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,985 merchant members.
 

All Customer Reviews (38,625)


Rating 10/10 5/5
modified review posted Jun-17-2013

"Had a problem with defective fan blades on a video card. Enrique.J.Aceves provided very professional and very good customer service to get the replacement to me as fast as possible, working with me to get the promo codes and shipping labels figured out. I have been more than happy with Newegg and their customer service for almost 10 years. I will refer anyone interested in buying technology to them!"

+ Read user comments
Rating 10/10 5/5
modified review posted Jun-17-2013

"I have been a Newegg customer since they first opened for business. I generally order at least 6 times a year for business and personal. I recently called to complain about not receiving a rebate. I explained to Debra that I am happy with the company but did not like who they where using to handle my rebate because it had taken several months and I still had not received the rebate. She apologized for the service and said that she would send me another rebate. I explained that I would wait but she went ahead and sent me the rebate. I then turned around used the rebate and purchase several other items I needed. Thanks Debra and Newegg! "

Rating 10/10 5/5
modified review posted Jun-17-2013

"the lady (Abbi.L.Vivelo) that helped me with the RMA was awesome, very helpful, and did a kick ass over all job, with someone like me who has never RMA'd anything, she walked me through all the steps. anyways top notch job newegg, and you'll always have my business when i can scrounge up some money.
and no newegg didnt ask for the review i asked if i could send one with my satisfaction of them doing an always awesome job."

Rating 10/10 5/5
modified review posted Jun-17-2013

"It's my fault to put a duplicate order, so I try to cancel the order, but it's shipping facility is too fast, that I am not able to cancel it thru web or phone call. When the item arrive, I simply refuse to take, and it will work out peacefully. "

Rating 10/10 5/5
modified review posted Jun-16-2013

"I've been using Newegg.com since approx. 1998 when I ordered replacement PC parts for a electronics shop in the US Marine Corps. They had the best prices, service and fast shipping then and they've only gotten better. They are my go-to site for any PC or electronic need. I would recommend Newegg.com to anybody, anytime!"

+ Read user comments
Rating 10/10 5/5
modified review posted Jun-16-2013

"I ordered a Western Digital 500 gig laptop hard drive 1st one D.O.A.(damaged) called Newegg and they bent over backwards to make me happy. they shipped overnight a replacement . You just can't ask for better service than this. I alway say it is best to judge a co. when things go wrong and Newegg stunned me with how much they cared.Many thanks to Chris ,Conrad ,Gilbert, and Annette you are the best!"

+ Read user comments
Rating 10/10 5/5
modified review posted Jun-15-2013

"Above and beyond! Newegg made my return super easy. Hooked me up with a free shipping label too. Instead of getting the same motherboard I upgraded because I know I'm in good hands. "

Rating 10/10 5/5
modified review posted Jun-15-2013

"These guys are simply the best out there. I have been shopping at Newegg since 2006 and they have always taken care of my problems. I cannot remember a single time when I was upset or disappointed with them."

Rating 10/10 5/5
modified review posted Jun-15-2013

"I had been buying so many parts from them my bank temporarily de-activated my card while and order was processing. My order got voided because of the banks doing so. I called them after clearing things up with my bank and they gave me the same deal on my 650 ti 1gb video card that I originally tried to buy. Not only that, he stayed on the phone while I re purchased it and then gave me next day shipping for free. Super nice guy too. I love this company and wish them and any one who chooses to purchase with them the best and I know they won't be let down by buying from them. "

+ Read user comments
Rating 10/10 5/5
modified review posted Jun-15-2013

"Found this site during Christmas of last year and it has come in very handy as to quality merchandise. Love the deals and the quick shipping!
I highly recommend this place - for all you electronic gadgets and more... this is my new Radio Shack - sorry guys!165141397"

Rating 10/10 5/5
modified review posted Jun-14-2013

"The whole experience was very quick, efficient, and hassle-free. Strongly recommended. "

Rating 10/10 5/5
modified review posted Jun-14-2013

"Great CS service!
Emilio did a FANTASTIC job going the extra mile for me."

Rating 10/10 5/5
modified review posted Jun-14-2013

"Very good online seller, very easy to find what you need. They got good deal and customer service."

Rating 10/10 5/5
modified review posted Jun-14-2013

"Exceptional service. Encountered no problem in getting a price difference refund on item recently purchased."

Rating 10/10 5/5
modified review posted Jun-14-2013

"A+ I have purchased countless items from NEWEGG and have found all hardware to be exactly as advertised, quickly delivered, and customer service to be extra courteous.
My most recent order included a $100.00 item that dropped in price one day after I ordered it. A quick phone call saw the balance credited to my account "

 
wall street journal logo