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Computer Hardware & Software and Consumer Electronics
35,280 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Newegg","store_thumb":"\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","store_rating":"9.34","total_reviews":"35280"}", "store");)
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posted Feb-20-2012![Share FrankY59 review](javascript:share_rating({"review_body":"I ordered a new hard drive from Newegg, but when I got it, it was defective. They took it back and sent me out a new one right away. I\u0027ve had nothing but 5 star service from them on everything I ordered from them. From now on I will be using them for ALL my computer purchases! Thanks Newegg!! AAA+++","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1273569#comment1273569","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"FrankY59","rating":"5"}, "single");)
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posted Feb-20-2012![Share averageguy1 review](javascript:share_rating({"review_body":"WOW - We ordered a camcorder from Newegg.com, then returned it because we found the same item $50 cheaper at another store. We just got an email notifying us of our refund. I expected a \u0027restocking fee\u0027, but they refunded the entire amount!!! Plus, they covered the shipping both to and from us. THEY HAVE A CUSTOMER FOR LIFE!!! I have never seen such great customer service!!!","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1272899#comment1272899","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"averageguy1","rating":"5"}, "single");)
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posted Feb-20-2012![Share EASESystems review](javascript:share_rating({"review_body":"Nosupplier is perfect, but even when there is a problem, NewEgg makes resolving it a priority. Today we had to get a RMA done on a TV that was shipped to a different city and arrived literally broken. NewEgg deftly handled my request, shipped the replacement and sent me the RMA, and return label to send my customer so that the return is picked up at the time of the replacement delivery - at my customer\u0027s residence! <br><br>This is what keeps me coming back, and earns feedback.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1272649#comment1272649","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"EASESystems","rating":"5"}, "single");)
Share review![Share nermo review](javascript:share_rating({"review_body":"RMA in process right now. So far-whoa, big surprise-very poor customer service. I was initially told their policy on refurbished products (albeit defective) was NO returns\/ exchanges. I pushed and fought, mentioning a possible chargeback, to the point where they said I could return for a refund IF I return with all the packaging. No problem. Then I found out that the refund they proposed me with was about 5\/6 of the total amount on a $600+ order! So I filed a case with Paypal. Newegg has yet to return my courtesy email informing them of the case or respond to it on the PP case, but so far:<br>1- I was initially told Newegg doesn\u0027t refund or exchange and had to argue my way to my RMA<br>2- My RMA refund amount was significantly lower than what I should receive<br>A non-working product is not allowed to be listed as anything other than \u0022for parts\u0022 per Paypal policy so the refund\/exchange should have been no problem. This coupled with the significantly lower refund price suggest suspect practices. Be aware when purchasing from them, and I, personally, am also suspicious of half of the ratings being 5\/5 while the other half are 1 and 2\/5. I\u0027ll keep up with this RMA on updates. Bottom line, use Paypal-overall best customer service and buyer protection.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1272193#comment1272193","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"nermo","rating":"1"}, "single");)
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posted Feb-19-2012![Share JohnJacob review](javascript:share_rating({"review_body":"Honestly, Newegg.com is probably the best place to purchase electronics online. They have AMAZING pricing, promos, deals, you name it.. And they package everything extremely well. AND they ship ridiculously fast.<br><br>Seriously, this is a very well-put-together website\/online store. They have an awesome selection and provide very reliable reviews from REAL customers, not people from intel or amd salting down reviews with 5-stars in an attempt to boost sales.<br><br>Buy from Newegg. You won\u0027t regret it.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1269121#comment1269121","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"JohnJacob","rating":"5"}, "single");)
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posted Feb-19-2012![Share NewEggRocks22 review](javascript:share_rating({"review_body":"I was looking for a laser printer and thought I had found the best price at Best Buy which was $150 for wireless model or $130 for same model, but not wireless. Well, then I found NewEgg and found the WIRELESS model for $120 with free shipping! I quickly ordered and was excited to see that free shipping wasn\u0027t the usual 1-2 weeks, but 3 day guaranteed! My item promptly shipped out the next morning and arrived to me early on the third day as promised. In fact, on the second day, I logged back into my account to look for toner for the certain model of printer I bought and noticed the printer was now priced at $110 on NewEgg. I emailed their customer service (on a Sunday) asking if there was any way they could credit my account and they replied back within a half hour and said they don\u0027t do price matching, but this time they would credit my account $10. So I ended up getting the wireless printer for $110. What an excellent deal! THANKS NEWEGG!!","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1269063#comment1269063","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"NewEggRocks22","rating":"5"}, "single");)
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![Share richardfischer review](javascript:share_rating({"review_body":"Really terrific folks. I have ordered stuff numerous times, all with good experiences. Recently had a problem with a refurbished laptop, and a very prompt response offering replacement. No BS, no suggesting I contact the manufacturer, etc., just great customer service. Recommend highly.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1268679#comment1268679","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"richardfischer","rating":"5"}, "single");)
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![Share junnyhe review](javascript:share_rating({"review_body":"Bought a JBL center channel, it got a dent on the back due to shipping. So I contacted newegg, they quickly shipped a replacement to me within two days. Return service is superb, highly recommend! Won\u0027t go wrong buying from newegg.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1268353#comment1268353","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"junnyhe","rating":"5"}, "single");)
Share review![Share padyboy review](javascript:share_rating({"review_body":"Newegg.ca has shown me excellent service not only with my original order, but the understanding of my mistake and prompt issuance of an RMA#.<br>I wouls strongly recommend Newegg to any persons considering the purchase of computer parts and accessories.<br>In addition, degree of courtesy shown in emails was extremely satisfying.","link":"http:\/\/www.resellerratings.com\/store\/Newegg\/comment\/1267723#comment1267723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Newegg.jpg","store_name":"Newegg.com (USA)","username":"padyboy","rating":"5"}, "single");)
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"Great company and wonderful customer service! I have built two computers buying a majority of my components from them! I would highly recommend their business and service. Have yet to be disappointed!"