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Store InformationStore Info
Full Rating Profile
Newegg.com (USCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 9997 Rose Hills Rd Whittier, CA 90601
    • Contact: service@newegg.com
    • Phone: (800) 390-1119
    • Customer Support: (800) 390-1119
    • Business Hours: 8:00AM-5:00PM PST Mon-Fri Closed Sat and Sun
    • Fax: (626) 271-9403

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.60/10 8.60/10
    Chance of future purchase: Rating 9.20/10 9.20/10
    Shipping & packaging: Rating 8.92/10 8.92/10
    Customer service: Rating 9.36/10 9.36/10
    Return/Replacement policy: Rating 9.05/10 9.05/10

41,592 Customer Reviews

Rating 10/10
5/5
modified review posted

"BLACK NOVEMBER RULES AT NEWEGG!!!! Well they say shop with confidence, if you find a lower price own their website (newegg) they will honor it throughout black November. I bought stuff for my custom PC on their black November sale, then i found they had the same items for a lower price two weeks later. Took advantage of they black November gurantee, and sure enough they refunded my money with newegg gift cards!"


Rating 10/10
5/5
modified review posted

"Noah C. helped me with my inquiry in a very courteous and professional manner. He helped me with the iron egg guarantee situation even though it was slightly complex and made sure that everything was resolved at the end.

You can tell the Newegg staff is dedicated to bringing the best customer service and it shows when they take that extra step to ensure you are satisfied.

Thank you once again Noah C!
"


Rating 10/10
5/5
modified review posted

"they are a very good store"


Rating 10/10
5/5
modified review posted

"Been shopping with Newegg for years. Never had a problem. I always recommend them to family, friends, coworkers, colleagues, etc."


Rating 10/10
5/5
modified review posted

"Newegg.com did a great job on there order! There price was right and shipping was very fast and packaged very nice. There was no way my product was going to break they had it rapped like a mummy!"


Rating 10/10
5/5
modified review posted

"My customer reprehensive, Annette.S.Vargas was very helpful and solved all issues with my orders. I am very satisfied and will purchase items from newegg again : )"


Rating 6/10
3/5
modified review posted

"Spoke to a guy named Edgar on the phone because my card would not go through. The guy is awesome! He was very professional and helped me in any way possible because sometimes I have to approve large purchases on my card. :( However, now I just checked the order of my status and my wonderful computer that was SUPPOSED to be here on wed is now not going to be here till Friday because of thanksgiving. THAT IS NOT 3 DAY SHIPPING! I do understand that holidays do interrupt the shipments but that is why i called and was so quickly to let them know i wanted it next day shipping... but it cost WAY TO MUCH!"


Rating 10/10
5/5
modified review posted

"So there was this Awesome customer service Alfonso. Who helped me during an error for hold on purchase was patients and was very helpful. I'm pleased with my help thank you."


Rating 10/10
5/5
modified review posted

"Excellent customer service. I ordered the wrong parts for a PC case, and they shipped out the right parts at no extra cost to me. "


Rating 2/10
1/5
modified review posted

"Terrible store. Canceled order for no reason and suspended account as well. I was ordering using PayPal using a long-standing account.

Also, they make it nearly impossible to contact them about this and to close this account. Never going to deal with them again.
"


Rating 10/10
5/5
modified review posted

"I live in SoCal and I say fairly close to Newegg's warehouse, so I get my orders to me very fast even without paying for faster shipping. The package is well put together to make sure my parts arrive in perfect condition. The prices are fairly competitive with other online sites such as Tiger Direct. Of course, I always check a few sites before I make my purchases. Overall, I'm really happy with what I got and the prices I paid. I would shop at Newegg again for my next build or when it's time to do another upgrade. "


Rating 10/10
5/5
modified review posted

"I ordered a new hard drive for my lap, but it turned out that I didn't need it. It was very easy to get return authorization, and as I had not opened the item there was no restocking fee."


Rating 10/10
5/5
modified review posted

"Excellent seller, quickly shipping"


Rating 10/10
5/5
modified review posted

"Bobbie in Customer Service extremely helpful, courteous and polite. Took care of my issue with one phone call"


Rating 10/10
5/5
modified review posted

"I've shopped newegg for going on 10 years, bought open box, refurbished, new. If there ever was a issue, newegg fixed it. Prices are eggcellent. I purchase all my computer equipment from newegg period. "


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Newegg.com (USA) is a merchant member
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