
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
"I am not too computer literate, so when someone told me that I should get a mechanical keyboard for better feel and accuracy I did. The only problem I ordered a keyboard used by gamers. You can imagine the surprise on my face when I opened the box and there was no ten key pad. I put it back in the box and call New Egg to see if I could return the keyboard and get a new one with a ten key pay. I did my research and decided to order the brown key board. When I talked to the customer service rep Nora.P.Ramirez, she was very helpful and when I told her my story she waived the restock fee. I have ordered my new keyboard and it should be here within two days. No shipping and no hassle. I will continue to purchase all computer equipment from New Egg. John Heymann, Yelm WA"