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newegg.com

Computer Hardware & Software

Rating 9.11/10 1,184 reviews
(35,834 lifetime reviews)

9.11/100 (6-month rating)
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Newegg.com (USA) is a merchant member
Newegg.com (USA) participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,956 merchant members.
 
 

All Customer Reviews (35,835)

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Rating 10/10 5/5
modified review posted May-14-2012

"I had ordered a headset from them almost a year ago today, ran into an issue with the headset and was in the process of getting a warranty covered replacement when I realized that I couldn't remember where I purchased the headset from. After looking through Amazon, Newegg, and even Tigerdirect, I ran into a dead end. Finally, I remembered that I had, had it shipped through shoprunner, which still had the order number for my headset purchase. Though oddly enough, it wasn't attached to the newegg account I was looking at.

After a quick chat with their wonderful costumer service, I supplied them with the order number in question and the person helping me pointed out the email it was logged under. That's when I realized that I had purchased the headset on my old newegg account, one that I had forgotten about entirely at this point.

Thankfully, I'm now able to inquire about my warranty covered replacement and supply all the information required, all thanks to the wonderful people behind Newegg.com's costumer service!"

Rating 10/10 5/5
modified review posted May-14-2012

"Newegg has greatest customer service, fast shipping and great prices. They have started using cheapo shipping services and packaging is not always as perfect as in old days but hey - everybody wants to save. And if that means everyday low prices it's fine. Thanks newegg!"

Rating 10/10 5/5
modified review posted May-14-2012

"Of course I started purchasing from NewEgg quite some time ago when it was mostly PC-only type of supplies. Now they've branched out quite a bit and almost anything is available through them as a storefront. To be honest, I think they have taken a slight hit, but I do mean slight. I'm thinking, 5 stars now to a 4.5 star rating which is pretty good. I've built two PC (only), ordered a watch, TV, entertainment center, many peripherals and I continue to be a very happy customer!"

Rating 10/10 5/5
modified review posted May-14-2012

"I've been making my own systems using/purchasing from Newegg since 2005. I have literally never had a negative experience with them. Amazing company, superb customer service. Has an issue with coupon discount codes, they readily stepped me through my issue no problems."

Rating 10/10 5/5
modified review posted May-14-2012

"Best service in business for my line of work.No hidden fees, fast shipping.Couldn't be happier. The only con is that open box items are still a gamble. But the price can't be beat."

Rating 10/10 5/5
modified review posted May-14-2012

"Excellent customer service by Newegg on a deadbeat rebate supplier. They stood up (instantly) where Xigmatek, Logitech and Norelco have all fallen on their faces in trying to support their customers. I have no reservations at all from buying from Newegg as they are a great supplier."

Rating 10/10 5/5
modified review posted May-12-2012

"I had placed an order for a jump drive and something went awry with the coupon code so that it wasn't reflected on the invoice. I contacted customer service and they got it corrected for me right away. They were very courteous and prompt even though the mistake appeared to be on the user end."

Rating 10/10 5/5
modified review posted May-12-2012

"what can i say regular shipment and arrived 2 days later!

plus day after new promo code came out and they applied it to my order!

"

Rating 10/10 5/5
modified review posted May-12-2012

"Newegg is everything you want when shopping. Excellent customer service, very fast delivery and very good prices."

Rating 10/10 5/5
modified review posted May-12-2012

"Very good site, have great product and will always shop here for electronics and eventually make my computer from here. Best customer service. Rebecca was great!"

 
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