Comparison shop, read reviews, find savings, at ResellerRatings.com.
Comparison shop, read reviews, find savings, at ResellerRatings.com.
Trusted stores, avoid scams, shop smart.
Reviews: 381,801 | Stores: 20,892 | Online Users: 751 please login
BROWSE STORES: #|A|B|C|D|E|F|G|H|I|J|K|L|M|N|O|P|Q|R|S|T|U|V|W|X|Y|Z
Digital Camera & Photo Prices
 Before you checkout, quickly check prices at other stores.
Shop Camera & Photo:

Nikon SLRs

Canon SLRs

Camcorders
All Digital Cameras | Laptops | iPods | GPS

HDTVs

Lenses
Store Rating and Reviews New World Video Direct / NWV Direct / nwvdirect.com

Homepage: http://www.newworldvideodirect.com Shop Now at New World Video Direct / NWV Direct / nwvdirect.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
See all 520 participating companies!
  
Overall Customer Satisfaction Rating  
Six-Month Rating: 8.24 / 10
Six-Month Reviews: 207
Lifetime Reviews: 710

   


Lifetime Rating: 7.81 / 10
All Stores Avg.: 8.12
7.96 Pricing of Products and Services
7.37 Likelihood of Future Purchases
8.19 Shipping and Packaging
7.17 Customer Service
6.18 Return or Replacement
Show Reviews Read all 710 reviews below.
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1893 West 8th Street, Brooklyn, NY 11223
customer support email:
customerservice@nwvdirect.com
phone:
888-910-3888
customer support:
888-910-3888
business hours (est):
10:00am-6:30pm Mon-Thur  
10:00am-5:00pm Fri

FAX: 212-656-1865


Trust and Ethics Policy
 New World Video Direct / NWV Direct / nwvdirect.com Customer Reviews
Page 1 of 48sort reviews by:
high low helpful by date
time period:
past week past month all
Reviews 1 - 15 of 712
1 | 2 | 3 | 4 | 5 | .... | 48   Next Page
Featured Customer Review
Very Satisfied
Reviewer: chani1108
Click Here to See the Profile for chani1108

3/19/09 12:13 PM
I just wanted to drop a note to let you know how incredibly pleased I am about your service! I ordered my Sony soft carrying case on Monday and today (Thursday) I already have it! Not only was your pricing way lower than many other websites I checked including Ebay, but the speed of delivery is great!  
 
Thank you so much!!  
*~* Chani *~* Read More


Very Satisfied
Reviewer: akbarrn
Click Here to See the Profile for akbarrn

11/19/09 4:41 PM
I am truly satisfied with NWV Direct’s service. I I made a mistake and ordered the wrong item and without hesitation they exchanged my order in a heart beat and also covered the shipping. I would recommend anyone out there making an online purchase to start with NWV Direct as their first and last stop.

Very Satisfied
Reviewer: ibabidn
Click Here to See the Profile for ibabidn

11/17/09 8:30 PM
I couldn't ask for more. Their web site search engine easily found exactly what I needed and at a great price. The checkout process was user friendly. The delivery was quick. I'll be back.

Very Satisfied
Reviewer: jcamera
Click Here to See the Profile for jcamera

11/17/09 9:27 AM
We needed camera batteries, and we needed them fast. That is exactly what we received. Great service, as promised! We'll be back for sure.

Very Satisfied
Reviewer: jdsactown
Click Here to See the Profile for jdsactown

11/16/09 2:11 PM
NWV sent me my package very promptly and gave me the tracking number. The problem was, I never got the package. I don't know if it was stollen or what, but I contacted NWV and told them my situation. Without me even asking, they simply sent me out a new item!! I couldn't believe it, and they didn't charge me or anything. They are an honest and thoughtful company, I highly recommend them!!

Very Dissatisfied
Reviewer: shotpull
Click Here to See the Profile for shotpull

11/16/09 1:00 PM
*My Advice: STAY AWAY!  
 
My experience was HUGELY NEGATIVE - this was a waste of time!  
 
I called and the rep told me it was back ordered for 8 to 12 weeks. I then asked him if there was any guarantee I would get the order in 8 - 12 weeks if I waited. He responded by saying, "Well it looks like this item has some distortion issues and that is why it is back ordered." I was like seriously? That response doesn't even mean anything. What are they going to do fix the distortion issue on a product made by another company??? Makes no sense. My advice (*based on my experience): STAY AWAY!  
 
______  
 
Update: Literally 10 seconds after I left this review someone from the company called me hassling me about the way my review was worded. Saying, "You were not Bait and Switched, we did not offer you another product when we called you." No but I did waste 2 hours of my day trying to find the lowest price and placing my order on your site only to be called and told it was back ordered. Back ordered? Canon doesn't even make this lens anymore! pffft. The guy was nice I will give him that but wasting my time and bothering me at home is totally unacceptable and a horrible way to do business.  
 
He also told me he would make sure the item was taken down soon and that they would write please call about the item instead of having available for purchase. We will see... I will update on that in a couple weeks.

This review was modified by its author, shotpull, on 11/16/09 1:16 PM.

Very Satisfied
Reviewer: kyle_shanahan
Click Here to See the Profile for kyle_shanahan

11/12/09 1:17 PM
I would absolutely order from New World Video Direct again. Not only are the prices the best around you receive your order quick and promptly. I was missing a step up ring in the order and they quickly got it to me and they have great customer service. I highly reccommend NWV Direct.

Very Satisfied
Reviewer: KnowledgeHunter
Click Here to See the Profile for KnowledgeHunter

11/12/09 10:59 AM
I ordered a lens converter for a Panasonic Digital Camera. The price was in line with the market and the service was excellent. I received the item in a short time and it was securely packaged. I will definitely be considering you for further purchases.

Very Satisfied
Reviewer: DAR531
Click Here to See the Profile for DAR531

11/12/09 7:33 AM
I am very happy with the case I purchase, I was worry that I would have to pay so much more, but when I found your prices so low it was great. I am so glad I found your site, and I intend on using you again. Thank you....

Very Satisfied
Reviewer: urist1
Click Here to See the Profile for urist1

11/12/09 7:08 AM
This was the second of two orders which were both processed immediately and shipped immediately to arrive the next day. I am very satisfied and happy with the product and the service.

Dissatisfied
Reviewer: derek.deraps
Click Here to See the Profile for derek.deraps

11/11/09 11:56 PM
My opinion of NWV is mixed. On the one hand, they sent me a different battery than the one I ordered. It was a cheaper, lower capacity battery than what I paid for, so I was upset. However, when I called, they immediately apologized and offered a full refund or a second battery of the same kind (the original one I ordered was out of stock). I opted for the second battery, and it shipped the same day. Take that info for what you will.

Very Satisfied
Reviewer: Popailz
Click Here to See the Profile for Popailz

11/11/09 7:14 PM
Ultra fast shippment and the price of my Canon accessories is unbeatable !

Very Satisfied
Reviewer: tvmccorm
Click Here to See the Profile for tvmccorm

11/11/09 6:30 PM
After finding the nvwdirect website by googling a lens I was interested in, I used the "live chat" option to check if the item was in stock. A customer rep quickly emailed me with his phone# and extension. On calling him I discovered the item was not in stock, but he helped me find a substitute that was in stock.

Very Satisfied
Reviewer: wlwolf
Click Here to See the Profile for wlwolf

11/11/09 6:19 PM
My order was shipped immediately and I received what I wanted within a couple days - that's about all I could ask for from any store.

Very Satisfied
Reviewer: BigBTex
Click Here to See the Profile for BigBTex

11/11/09 4:58 PM
I received my items in a timely manner and they were exactly what I ordered. The site was easy to use and very informative and the customer service department answered all my questions swiftly. Thanks

Very Satisfied
Reviewer: Othon
Click Here to See the Profile for Othon

11/11/09 4:39 PM
I couldn't be more pleased with NWV Directs service. I bought a haze filter and polarizing filter and the salesperson who helped me presented me with some different quality and cost options that were very helpful in the final choice. The salesperson was very nice and there was absolutely no pushiness to buy any particular product. Their prices were the best I found and I received the lens filters in a few days.

find deals @
Dealighted.com Bargains, Deals, Coupons


Active Discussions

Wireless Router+Cable Modems and Much Mor... (0)
tactical leds llc (0)
Cyberpowerpc.com Any Good? (10)
Like New Wacom 12x19 Intuos 3 + Grip Pen ... (1)
For Sale BFG GTX285 OC2 with 10 year warr... (2)
www.szprice.com - any experience? (1)
Games, Cables, PCI cards, and more for sa... (5)
Buymoreshopping... Wigix.com (3)
 Best of the Best (today) at Dealighted
Amazon.com Weeklong Lightning Deals (Black Friday) Movies & TV...
$12.99 TV Series DVDs (Reg. $34.99 - $39.99) @ Bestbuy.com (Sale ends...
Kohls - The Big One Microfiber Pillow $3.20 Cheaper than Black Friday
Gateway Netbook LT2005u 1GB DDR2 memory; 6-cell lithium-ion battery;...
$4.99 DVDs (Reg. $9.99 - $19.99) @ Bestbuy.com (Sale ends 11/25)
Sony - BRAVIA 40" 1080p 60Hz LCD HDTV - $570 @BestBuy
TomTom XL 340 GPS w/case $99.99 Amazon
Kohls huge early bf sale going on now!!
Acer Aspire One AOD250-1165 10.1-Inch Blue Netbook - 3+ Hour Battery...
Kids activity / fun / gift sets Amazon $2.22 and up
Toshiba Portable External Hard Drives: 500GB $40, 640GB $60
Sears Black Friday Now Till Noon -LG 50In Plasma Tv $879.99
Today's Best People Powered Deals
Page 1 of 48
1 | 2 | 3 | 4 | 5 | .... | 48   Next Page
Digital Camera & Photo Prices
 Before you checkout, quickly check prices at other stores.
Shop Camera & Photo:

Nikon SLRs

Canon SLRs

Camcorders
All Digital Cameras | Laptops | iPods | GPS

HDTVs

Lenses

home | for merchants | advertise | trust & ethics | add a store
help/faq | privacy policy | terms of use | our reputation | contact us
ResellerRatings.comŽ Copyright 2009
All Enthusiast, Inc.
Black Friday Ads
Tech Support Forums
ResellerRatings Saved me from a Digital Camera Scam