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49 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","store_rating":"6.67","total_reviews":"49"}, "store");)
1/5
posted May-11-2012 
This review was modified by NotBuyingFromNewWorldAgain on May 11 2012 12:29:54 PM Share your shopping experience and interact with
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posted Nov-26-2012 
![Share](javascript:share_rating({"review_body":"WARNING: Don\u0027t depend on this company for important orders! On 01\/02\/2013 I called New World to verify stock by phone before placing my order, and then I went ahead and ordered a router on their website. After placing the order I called again just to verify that the stock had been allocated to my order and I was told yes. The next day I got an email saying my order is being canceled because they have no stock and that the charge on my card is being voided. I replied to the email expressing that I was told it was in stock, and they replied saying their stock system was not updated between December 21st and January 2nd. Seriously? Their stock information wasn\u0027t updated for almost two weeks? How does this company stay in business?","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/2260459#comment2260459","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"M-reviewer33","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"NW had the product I was looking for. It was $50 more than I wanted to pay on Cyber Monday, but it was in stock. I called to inquire about the return policy and immediately got hooked up with a human. The police is quite strick. If the package is opened there is no return policy except for proven defect, which can be arduous and difficult. But, all in all, in knowing what I wanted, so far, I am happy with my experience. We will see if I am happy with the product. ","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/2097423#comment2097423","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"abeiderbecke","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company is a DISASTER. Stay away!<br>They accepted our order for a product.<br>They billed my AMEX card.<br>They then said \u0022the product is proprietary, we can\u0027t sell it to you.\u0022<br>Okay, then refund my money.<br>They then claimed that they would process a refund for my Mastercard.<br>But I didn\u0027t give you my Mastercard, I gave you an AMEX card.<br>No, you gave us a Mastercard...<br>So I sent them a screenshot of my AMEX bill, showing a charge posted to it from them.<br>They responded \u0022please give Mastercard 3 days to process a refund.\u0022<br>And so on.<br>It was like a \u0027Candid Camera\u0027 or \u0027Punked\u0027 episode.<br>STAY AWAY!","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1762494#comment1762494","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"kaosguy","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am a Canadian buyer who purchased a Da-Lite high power screen for a home theater system from neworldit.com in Oct, 2011. It was a very pleasant experience. I got the lowest price I could ever find from any online or in-store retailers across US and Canada. Shipping was very fast from USA to Ontario, and the screen delivered was fantastic, amazing each visitor to my family.<br><br>Just a few days ago (around 9 months from the order date), I got the replacement service for the screen (BTW, the screen had been in excellent condition until it was blemished somehow) via neworldit. The whole process was extremely smooth and effortless.<br><br>I have to say thanks a lot to the reselling agent Sue Cooper at neworldit, who assisted me with full supports during the original order and replacement processes. Her communications could not be more responsive, responsible, and informative. If I could score her service, it would be definitely 10 out of 10.<br><br>I would highly, highly recommend this online reseller and its agents like Sue to my friends, and any interested buyers.","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1712682#comment1712682","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"yjymao","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the i7-3770K on 5\/10\/12, 10:28a PDT. It was shown as being in stock and I paid for overnight delivery. As of 5\/11\/12, 3:20p EDT, it is still being \u0022processed.\u0022<br>I do not recommend buying from this merchant.","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1532440#comment1532440","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"NotBuyingFromNewWorldAgain","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Products exactly as expected. Happy with order.","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1493207#comment1493207","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"jenniferremington1990","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Will definitely use them again. Service, Support excellent. I got personal service that is above and beyond what you will find elsewhere. Best price I could find. Will definitely use them again. ","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1330587#comment1330587","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"trevorb","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After contact from a customer service representative and a review of my return problems, I was able to return unused items for a full refund. The rep who assisted me was very nice and also apologetic about the delay for the RMA. I am satified and would order products from this company in the future. ","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1263211#comment1263211","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"nationwide","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is my first order with NWIT so I\u0027ll see how things go. Until I get the hard drive I ordered, an eval cannot be complete or fair. Thus far, the price is one of the best I could find on the net. If packaging is good and product comes in as advertized, I would give them a 9 out of 10. The only glitch I saw was under the product specifications. The transfer speed was not listed so I had to go elsewhere to find the info before I placed my order. I was looking for a new regular supplier and NWIT will probably be it! ","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1253031#comment1253031","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"RAFSOB","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was a little nervous ordering from them since there website wasn\u0027t the most advanced and I had never heard of them, but they had the product I wanted at an outstanding price. After reading reviews and taking a chance, I\u0027m pleased to report they delivered the product on time and in good condition. I recommend them.","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1188651#comment1188651","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"computerguy312","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Their shipping was quick but when I got the drives they were used not new. They told me that the folks they bought them from told them they were new. WHAT? OMG if you buy them through distribution for sales you will get new drives! They took them back no problem but suffice it to say I won\u0027t buy from them again. I will see if I get a full refund including shipping but this cost me time to order new drives and my customer will have to wait for the new new ones to get in...","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1174045#comment1174045","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"jlafoe","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fabulous customer service! I placed an order by mistake while their offices were closed. I left them an e-mail asking them not to process the order. The next day, just prior to their office openning, I received an e-mail that they cancelled my order and my Paypal account had been refunded. Ryan is awesome!","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/1023611#comment1023611","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"M-in-Denver","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent company with really fast service. Great prices and good customer service. Would do business with them again.","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/967519#comment967519","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"SexyFurnishings","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Called me to let me know they did not have the item in stock as advertised on their site. Offered new item at $20.00 more which still beat the competition. Fast shipping.","link":"http:\/\/www.resellerratings.com\/store\/New_World_Information_Technology_Inc\/review\/931630#comment931630","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/New_World_Information_Technology_Inc.jpg","store_name":"New World Information Technology, Inc.","username":"Stanomatic","rating":"5"}, "single");){kind=link}
"I recently purchased your 2 TB WD HD. You stated "The Western Digital My Book Studio external hard drive allows you to have a clear look at the data processing on its visual backup displays." ...The display on the HD you sent me doesnt work. When plugged in or not, it displays a non responsive "VIDEOS 09". It doesn't blink or change and Im assuming the broken screen was replace with this stagnant one. I have realize this is probably why you only had a picture of its side. I dont really care about the visual aspect, but I am a principled man and I do care about your description misleading me to buy by neglecting to state the condition of that which wasn't properly functioning. Since receiving it, I had transferred all of my data off my computer and onto the HD. I would like a fully functioning replacement HD of equal or greater value, that I can transfer my data to. I don't want to pay the shipping for the return of the broken or the sending of new HD.
They wanted to send me an older model of non comparative value.
New World IT was non-collaborative, and after I invested a whole lot of my time initiating the rectification of this problem, they just dropped contact with me and never sent me an email back
I wont be buying from your company again.
Thanks a lot Matt, you were a big help. (Sarcasm implied.)
If you want to know who to fire here's his info:
Matt Jiron
Account Representative
New World IT (NWIT)
402 Wisconsin Ave.
Oceanside CA, 92054
Direct: 760-231-5501 ext 277
Toll: 877-628-1836
Email: mattj@neworldit.com
AIM: mattjiron
Website: http://www.neworldit.com"