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  • NewFrog NewFrog Elite Status
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.97/10 8.97/10
    Chance of future purchase: Rating 8.37/10 8.37/10
    Shipping & packaging: Rating 7.23/10 7.23/10
    Customer service: Rating 7.23/10 7.23/10
    Return/Replacement policy: Rating 7.65/10 7.65/10
Rating 10/10

Great customer service

"NewFrog is great to deal with. They resolved an issue that I had quickly and with no problems or issues."

This review was modified by trendells on January 13 2017 04:45:08 AM

Rating 10/10

Great service

"I live in the UK and ordered metal dies.They arrived as stated and I am thrilled with them. In the UK they would have cost me 4X as much ,and the free P&P is a bonus. Will definitely use Newfrog again."

This review was modified by Smag53 on December 24 2016 12:03:57 AM

Rating 10/10

Great service

"My order was delayed but no fault of New Frog just the usual post issues but they followed up and kept me informed..

They let me know there was a way to leave feedback otherwise I would not have been aware.

This review was modified by Bunter221 on December 23 2016 04:49:20 PM

Rating 10/10

Full Auto Sanitizer Soap Dispenser Touch-free LED Infrared Cordless New 400ML

"Wonderful product, wonderful salesman, I recommend them."

This review was modified by Georgiev on December 19 2016 04:44:39 AM

Rating 10/10

Experience with NewFrog has been fantastic

"I was turned on to New Frog by paypal. I figured, if paypal is going to back them, they must be reputable. Made initial purchase and everything went off without a hitch, I can't attest to their customer service because I didn't need it. I simply placed an order, received my order (quicker than I expected) and found everything to be exactly as advertised. Amazing prices, quality product. I know have added NewFrog to my short list of online sites I check before making a purchase. "

This review was modified by timoherb on November 22 2016 06:26:27 PM

Rating 10/10


"Sales response fast.
Good service.


This review was modified by CharlesSzeto on November 22 2016 02:46:45 PM

Rating 10/10

great items, your chance to be original

"allways good stuff on this site;
quickly delivered and nicely packed

everybody wants my headlight, now they are jaelous

i gave them the link of newsfrog site so....

payment is paypall easy

This review was modified by rapcount on November 22 2016 02:42:01 PM

Rating 2/10

Comprei e faltou um item

"Fiz uma compra e faltou 1 item do pedido...mandei um email reclamando e não me enviaram a resposta....até resolverem esse problema a minha nota é zero para a New frog"

This review was modified by massaaki on November 22 2016 02:02:33 PM

Rating 8/10

Good stuff, Great price!

"Newfrog site has really incredible stuff for sale which you will not get anywhere. These products are unique in its own way and the best part is have amazingly low prices. Also, the buying process is fast and effortless. You get your product shipped to you fast. I love this site and highly recommend others to try it."

This review was modified by abhijitbose on November 22 2016 02:02:17 PM

Rating 8/10

Keeping a positive attitude

"Until recently I have had positive experiences with Newfrog. They had never failed to come through. They have shipped replacements of defective products and communicated promptly, until recently. In August 2016 I ordered 4 HD action cameras for an amazingly low price of $17 each. I know it can take some time to get a package from China, but by mid October my patience was wearing thin. So I emailed Newfrog several times with no response. By November I had initiated a complaint through Paypal. Only 2 days before the deadline to launch a formal investigation through Paypal , newfrog finally acknowledged my shipment was lost and promised to reship. Based on past experience I let the Paypal deadline laps without launching a formal investigation. Today, November 22 the package arrived with 4 action cameras. I'll get back later with a review."

This review was modified by Glisk on November 22 2016 07:29:28 AM

Rating 10/10

Newfrog are the best

"I have been ordering from new frog for years now and can honestly say if never had a problem with any order from them
Thanks guys
Keep up the great work

Rating 10/10

Happy Chappy

"Totally satisfied with efficient service!
I have placed many orders and ALL have arrived by their due dates :)

This review was modified by Hhm3 on November 20 2016 03:34:50 PM

Rating 10/10

Fun Products, Inexpensive Prices.

"I have ordered many things from NewFrog with no issues. The "Chat" function online is a great way to communicate with them regarding your order. The last item I ordered was Lenovo Vibe P1 5000mAh 5.5" FHD Android 5.1 RAM 3GB Octa Core 13.0MP Smartphone. I was a bit leary about ordering a cell phone online as I prefer to see them in person. But the phone features and price were hands down better than what any other vendor offered so I went for it. It was everything I was hoping for and even more, at a super good price. The phone came unlocked with a multi language OS, however there were a couple of programs with remanent chinese language, which I simply replaced with comparable english apps from the app store. I ended up with a super state of the art phone, at a super price! I opted for express shipping with tracking, and it took under a week to get to me in NYC. NewFrog communication with me over their chat was prompt and very polite. "

This review was modified by RedFernSF on November 20 2016 01:33:54 PM

Rating 10/10

Good to do business with

"Good products and prices with no problems with orders."

Rating 10/10

Superfrog not Newfrog!!!

"I have bought a number of items from Newfrog over the last few years and none have disappointed in any way. Very good quality items, very reasonably priced and fair shipping prices, sufficient packaging and excellent delivery times considering they are sent from Honk Kong to the UK. I always check their emails to see what they are offering in case I might miss out on some great offer."

This review was modified by Trevs56 on November 21 2016 01:11:21 AM

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NewFrog participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,446 merchant members.