We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • NewFrog

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.72/10 4.72/10
    Chance of future purchase: Rating 1.19/10 1.19/10
    Shipping & packaging: Rating 2.36/10 2.36/10
    Customer service: Rating 1.25/10 1.25/10
    Return/Replacement policy: Rating 1.15/10 1.15/10

1,675 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"VERY pleased with my order and I would recommend highly shopping Newfrog!!! "


No Avatar

Verified Customer
Rating 8/10
4/5

"Las entregas han sido un poco largas y con algun tropiezo pero en general he quedado contento"


No Avatar
x13

Verified Customer
Rating 10/10
5/5

"More reliable than some local stores.

100% satisfied, whished i'd live closser so delivery be shorter.
"


Rating 2/10
1/5

"I do not like to say that the shipping will take 15 to 20 days cuqndo pedi obviously not so in the early days of May and still nothing arrives"

Rep reply posted Jun-23-2015

www.newfrog.com, NewFrog rep has responded

“Dear friend

Sorry to cause your inconvenience.

We have checked that your order was shipped on2015-5-7, we wonder if the parcel was missing on the way.Would you like us to resend another one to you or a refund?

Plz feel free to contact us via email (our email address is sales@newfrog.com).

Yours Smily
Newfrog.com Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"hi, newfrog is a great company ,i have used them many times on ebay and directly and they always deliver and are very friendly and easy to use and i will buy from them again."


No Avatar

Verified Customer
Rating 10/10
5/5

"a good product, and the speed of delivery faster than my expectations
"


No Avatar

Verified Customer
Rating 6/10
3/5

"That order was long time ago"


No Avatar

Verified Customer
Rating 10/10
5/5

"Great products, prices and service!"


No Avatar

Verified Customer
Rating 2/10
1/5

"Extremely poor delivery and had to be re-ordered"

Rep reply posted Jun-16-2015

www.newfrog.com, NewFrog rep has responded

“Dear johnwade

Sorry for your inconvenience.

Could you plz give us your order number so we can for you to see whats going on with your order?When we find out the problem we will give you a solution to make you satisfied.

Or can you contact us via email, our email address is sales@newfrog.com

Yours Smily
Newfrog.com Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"Several products delivered quickly and meeting expectation set by the promotional literature and all at a reasonable price."


No Avatar

Verified Customer
Rating 4/10
2/5

"Order not recieved yet 4 mounths"

Rep reply posted Jun-16-2015

www.newfrog.com, NewFrog rep has responded

“Dear rickardsuzuki

Sorry for causing your inconvenience.

I have checked your order and found out it was shipped in 2015-1-29,If it's still not arrived , i wonder it must lost on the deliver way.

Would you like us to resend you another one or refund you?

Plz feel free to contact us if you have any further questions.Our email address is sales@newfrog.com

Yours Smily
Newfrog.com Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"fast, reliable, easy-super"


No Avatar

Verified Customer
Rating 10/10
5/5

"Items supplied in reasonable time and well packed.
Hopefully you are not affiliated with unitednewfrog - definitely not impressed with their service.
Keep up the good service and great prices.
"


No Avatar

Verified Customer
Rating 2/10
1/5

"Newfrog took the money but never sent the item. Not telling the truth. Big bluff. Must be reprimanded. No 2nd chance was given to Newfrog.

Claim money back via paypal. Thanks to paypal. PayPal was the best to settle dispute.

Never buying from Newfrog again. Once bitten twice shy.
"

Rep reply posted Jun-15-2015

www.newfrog.com, NewFrog rep has responded

“Dear rjp9001

Sorry for letting you feel uncomfortable.

Could you plz give us your order number so we can for you to see whats going on with your order?We bileved there must have some misunderstanding in this case,could you give us one more chance to correct it?

Plz feel free to contact us through email (sales@newfrog.com)

Yours Smily
Newfrog.com Team”


No Avatar

Verified Customer
Rating 10/10
5/5

"I am satisfied with the service"


Ratings Calculation Change


Share NewFrog's store rating

NewFrog is a Merchant Member! Learn more

NewFrog is a merchant member
NewFrog participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,850 merchant members.