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Stores > NewFrog
  • NewFrog
    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • checkmark icon FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.11/10 6.11/10
    Chance of future purchase: Rating 5.56/10 5.56/10
    Shipping & packaging: Rating 4.25/10 4.25/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: Rating 4.44/10 4.44/10
Voice your opinion! Review NewFrog by clicking a star below.
Rating 2/10
1/5
2017-10-16

First knock your head before you buy from Newfrog

"I have bought an item. I have NEVER seen it or money back! Always the same answer : "Oh honey ! You did not get it? Because you are our special client we will send you money back. But first please wait bit longer" So I'm waiting - FIVE MONTH. Read the title before U buy anything from Newfrog !!!"


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Verified Customer
Rating 10/10
5/5
2017-10-04

Great to deal with

"I’ve dealt with this company on a number of times , all the products I’ve purchased have been as advertised and always fast delivery , would definitely recommend,rod"


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Verified Customer
Rating 10/10
5/5
2017-09-03

NewFrog experience

"I have made several purchases from NewFrog and have found them to be very prompt with their delivery of the purchases and their prices are very competitive"


Rating 2/10
1/5
2017-09-01

USE NEWFROG IF YOU WANT TO BUY A HEADACHE!

"Bought a spy camera. It does not work when connected to a computer an error message indicating that the device was not recognized appeared. They asked me to film the problem!!!!! I did what I could. After a long exchange of mails they do not want to exchange the product for another one but instead offering me $ 20.00 refund and to keep a device that does not work.

If I return the product, all this after tons of mails, I am asked to pay for shipping....NOT RECOMMENDED AT ALL UNLESS YOU WANT TO BUY A HEADACHE!
"


Rating 10/10
5/5
2017-08-21

B22 toE27 adaptor

"have bought B22 to E27 adapter quick delivery working very well"


Rating 10/10
5/5
2017-08-09

defo not a scam

"definitely not a scam. order came within two weeks.
was very sceptical after reading the reviews and the website keep saying payed but not despatched
but was over the moon to get home from work and my order was there.
"


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Verified Customer
Rating 10/10
5/5
2017-08-03

Articales have been arriving and all in good condition, happy with all

"I have been buying many products, so far all good and well priced, delivery tracking is good"


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Verified Customer
Rating 2/10
1/5
2017-08-02

miserable, have payed - but nerer recivet the payed order

"miserable - the order is never arrived"


Rating 2/10
1/5
2017-07-21

No merchandise

"Ordered item. Charged for item. Never received item. Couldn't get my inquiry to process to even check on item. Pathetic"


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Verified Customer
Rating 2/10
1/5
2017-07-11

i HAVE NOT RECEIVED ONE THING i HAVE ORDERED YET.

"iT IS ONE OF THE HARDEST SITES I HAVE EVER TRIED TO PURCHASE ANYTHING ON AND I USE ONLINE PURCHASING ALL DAY EVERY DAY."


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Verified Customer
Rating 10/10
5/5
2017-07-11

Excelente.

"Todo OK.
Buenos productos y buen servicio.
"


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Verified Customer
Rating 2/10
1/5
2017-07-05

mis últimas comprar nunca llegaron, no voy a comprarles nunca más!

"muy mala la experiencia en comprar en esta tienda, los artículos nunca me llegaron o llegaron incompletos!"


Rating 4/10
2/5
2017-06-30

Broken software

"The site does not work up to par. The order was never confirmed in e-mail. The tracking I paid for never came. The status tells me it was never shipped but when I emailed them they said it had been shipped. I am still waiting for it to come. They never answered my question on tracking . It is either the culture or lack of skill to run a business.

Also their customer communication on the web site does not work, you have to e-mail them directly. The order is not in my member profile on the site.
"


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Verified Customer
Rating 10/10
5/5
2017-06-19

It's very fast

"But items are less than others "


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Verified Customer
Rating 10/10
5/5
2017-06-13

Service

"A1 service and products Reliable delivery"


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