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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.18/10 8.18/10
    Chance of future purchase: Rating 6.92/10 6.92/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 7.26/10 7.26/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

1,203 Customer Reviews

Rating 2/10
1/5
modified review posted

"Still waiting for it to be delivered order on the 23//9/14 and it is now 28/10/14 "

modified review Rep reply posted Oct-28-2014

www.newfrog.com, NewFrog rep has responded

“Dear Customer,

Sorry for the delay shipping.
Regarding to the order # 100181181, we have confirmed it has been shipped with tracking number BLVS1373650000030435 .
You can check it via http://www.17track.net/index_en.shtml .
Any question, pls contact us to sales@newfrog.com

Thanks for your patience.

Yours faithfully.
Newfrog Team”


Rating 10/10
5/5
modified review posted

"Very Satisfied, Exact product, quick delivery"


Rating 10/10
5/5
modified review posted

"Ok very gentel and professional!!!"


Rating 10/10
5/5
modified review posted

"very happy with purchase."


Rating 2/10
1/5
modified review posted

"I never received the product. "

modified review Rep reply posted Oct-27-2014

www.newfrog.com, NewFrog rep has responded

“Dear Customer,

Sorry to cause you inconvience.

Regarding to the order # 100182050, we have checked and gave you a reply via email. Pls kindly check it.

Thanks for your patience.

Yours faithfully.
Newfrog Team”


Rating 10/10
5/5
modified review posted

"Very good pricing and free shipping! I have ordered many items from NewFrog."


Rating 10/10
5/5
modified review posted

"The item I ordered arrived safely."


Rating 2/10
1/5
modified review posted

"Still not turned up. Apparently the post office refused the first attempt and the tracking number given is unknown
Will never use them again
"

modified review Rep reply posted Oct-28-2014

www.newfrog.com, NewFrog rep has responded

“Dear Customer,

Sorry to cause you inconvience.
Regarding to the order # 100181880, we have checked and gave you a reply via email. Pls kindly check it.

Yours faithfully,
Newfrog Team”


Rating 10/10
5/5
modified review posted

"Another awesome buy from Newfrog. The best online store."


Rating 10/10
5/5
modified review posted

"perfect, good seller , ok "


Rating 4/10
2/5
modified review posted

"I ordered one item from the site. The site replicated 3 additional purchases. I ended up receiving 4 e-mails, one for each purchase with consecutive order numbers. It was Saturday. I had to notify Paypal not to accept the charges. The following business day, they replied to my inquiry and corrected the problem. It was an aggravation I could have done without."

modified review Rep reply posted Oct-28-2014

www.newfrog.com, NewFrog rep has responded

“Dear Customer,

Sorry to cause you inconvience.

We will try to improve our webiste service. Thanks for your understanding.

Yours faithfully,
Newfrog Team”


Rating 8/10
4/5
modified review posted

"Delivery takes ages to arrive. Still waiting!"

modified review Rep reply posted Oct-28-2014

www.newfrog.com, NewFrog rep has responded

“Dear Customer,

Sorry to cause you inconvience.
Regarding to the order # 100182248, we have checked and gave you a reply via email. Pls kindly check it.

Yours faithfully,
Newfrog Team”


Rating 10/10
5/5
modified review posted

"QUICK, EASY & EXACTLY AS ADVERTISED!"


Rating 10/10
5/5
modified review posted

"The pedals were as promised and arrived relatively quickly. "


Rating 10/10
5/5
modified review posted

"fast shipping great seller"


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