We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"My experience with Netflix comes from my free trails and using my friend's account. I ended up choosing Blockbuster over Netflix simply because of the coupons from Blockbuster I could use at local stores. I've used my friend's account to pass time during long evenings at work waiting for something to happen. I was limited to instant downloads and I must say, I wasn't impressed with the selection. I'd browse the different categories and click through page after page of B movies until I found a classic that I'd seen a hundred times or an interesting title I always wanted to watch but overlooked. But those were few and far between. It seems to me they should have built up their collection of downloadable movies before advertising the service."
"I just got off the phone with Customer Service because I've had a West Wing DVD (Season 3, Disk 3) stuck at the top of my queue with a "Very Long Wait" for about three months. I spoke with a front-line person (Paul) and his supervisor (Sean). Both young men were pleasant but evidently limited in how much they could help me. They said the same thing (and I paraphrase): “that’s controlled by the shipping department and we don’t have access to that department”. When I asked to speak with Sean’s supervisor, I was advised that this simply was not an option. I was frustrated that I had just uncovered a possible “bug” in the Netflix shipping program and there was no one to tell! So, I decided to remove the DVD from my queue and re-add it. When I got to the screen to select it, I noticed the reviews. It was interesting to read at least three others (on the first page, alone!) that complained about the very long wait for the same disk.
Netflix was once the leader in the DVD mail-order and video-streaming businesses and it’s a real shame that they don’t seem to be listening to their customers. I’ve been a member since 2004 and have had almost no problems over the years. Indeed, customers should simply expect quality service (e.g. DVD’s mailed quickly, high-quality video streaming) and that’s been the case for me for eight years. However, it is the manner in which a company deals with its problems that truly defines its level of quality. If this is the best that Netflix can offer (to me and evidently many others), then it’s time for me to start looking elsewhere. I doubt that another company can offer as many selections as Netflix, but I’ve decided to help another one grow. If anyone reads my comments and knows of a good alternative to Netflix, please let me know. Thank you! My name is Dave and I can be reached at FedupWithNetlix@gmail.com. "
"I signed up for Netflix today and looked at the movies they had to offer. Pfff, what a joke. I cancelled it immediately. What a waste of my time. I am so glad I did not keep it and throw my money away. I do that on stupid stuff already. Crappy movies at a crappy price--thanks Netflix for making Americans bend over and get ripped off everyday without realizing it. :)"
"I don't see why so many people are saying that it's bad. i'm fine with netflix. i had an issue with an offer that was sent to me and that i didn't receive the prize yet and they solved it in 10 minutes. At least I don't have to talk to Indian people from Dell"
When your picture quality gets bad, go to your account online and reset the quality to "best." They throttle.
Also, their pathetic CS reps will SET YOU BACK to LOW if they don't like you!
(Try this for bad: "Change your channel" (On a hardwired modem to Blu-Ray???) Buy a new cable. (I did, no help) It's your Panasonic Blu-Ray player. (Nope, I bought a new player same problem.
The problem ALWAYS seems to be that they reset you to LOW quality.
Go online, find your account and RESET to High Quality!
Someone, someone, please come and compete with them!!! Where are the Chinese when you really need them?"
"Netflix sucks!! The price is reasonable and for a couple months you can watch movies you had forgotten about or never seen but for the most part their movies are old...outdated....and uninteresting. I ran out of things to watch before the split but after it was like I just went to the site and thumbed through what I could watch and left disappointed. You got 8 bucks to throw away....go for it!!"
"when they split services,i only kept the streaming..only one dollar less than what i used to pay for streaming and dvd together,but what can i do their blood suckers now!!!but now main problem you can only watch one at a time.contact customer service,told me i can di two at a time if i put my dvd back,****you netflix..will leave you soon!!!!"
"I am giving Netflix a very GENEROUS 2 stars. The ONLY reason Netflix earns more than 1 star is because of their TV series collection available for online streaming. I was able to watch the most recent seasons of many popular shows such as Grey's Anatomy, South Park and Jersey Shore. But, the episodes of hit TV shows only go so far. I signed up for my 1 month free trial in late September and had watched all the TV shows I wanted by the 1st week of October. After this point, I found that the streaming selection is absolutely horrid. I searched common movies, such as Titanic (which, mind you, is not only a very common movie but also over 10 years old) and it was not available for streaming. So I searched a more recent movie that came out in the past year, also not available. Everything I have searched says "available by mail o DVD" but it's not available for streaming. I'm kicking myself in the @$$ for having not canceled my membership soon enough, because now I've had to pay $7.99 for a month of useless crap. Don't waste your time beyond the free trial membership."
36,423 stores
1,205,340 reviews
6098 shoppers online now
Rating
8 reviews 
Visa / Mastercard
American Express
COD
Check
International
Online Ordering Tracking
posted May-22-2012 
posted May-10-2012 
![Share](javascript:share_rating({"review_body":"The Bad: Long waits, increasing number of defective disks, increased unavailability of DVDs.<br><br>The Good: Fast turn-around of movies, reasonably priced.<br><br>The Ugly: Rapidly deteriorating quality of inventory and even LONGER waits for selected movies.","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1564510#comment1564510","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"WAStephens","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"so, i had these guys for over a year and am very dissapointed. such a great idea, but it is so easily exicuted by redbox........ ","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1529394#comment1529394","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"shakenbaked","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just got off the phone with Customer Service because I\u0027ve had a West Wing DVD (Season 3, Disk 3) stuck at the top of my queue with a \u0022Very Long Wait\u0022 for about three months. I spoke with a front-line person (Paul) and his supervisor (Sean). Both young men were pleasant but evidently limited in how much they could help me. They said the same thing (and I paraphrase): \u201cthat\u2019s controlled by the shipping department and we don\u2019t have access to that department\u201d. When I asked to speak with Sean\u2019s supervisor, I was advised that this simply was not an option. I was frustrated that I had just uncovered a possible \u201cbug\u201d in the Netflix shipping program and there was no one to tell! So, I decided to remove the DVD from my queue and re-add it. When I got to the screen to select it, I noticed the reviews. It was interesting to read at least three others (on the first page, alone!) that complained about the very long wait for the same disk. <br><br>Netflix was once the leader in the DVD mail-order and video-streaming businesses and it\u2019s a real shame that they don\u2019t seem to be listening to their customers. I\u2019ve been a member since 2004 and have had almost no problems over the years. Indeed, customers should simply expect quality service (e.g. DVD\u2019s mailed quickly, high-quality video streaming) and that\u2019s been the case for me for eight years. However, it is the manner in which a company deals with its problems that truly defines its level of quality. If this is the best that Netflix can offer (to me and evidently many others), then it\u2019s time for me to start looking elsewhere. I doubt that another company can offer as many selections as Netflix, but I\u2019ve decided to help another one grow. If anyone reads my comments and knows of a good alternative to Netflix, please let me know. Thank you! My name is Dave and I can be reached at FedupWithNetlix@gmail.com.<br>","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1381243#comment1381243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"FedUpWithNetflix","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I signed up for Netflix today and looked at the movies they had to offer. Pfff, what a joke. I cancelled it immediately. What a waste of my time. I am so glad I did not keep it and throw my money away. I do that on stupid stuff already. Crappy movies at a crappy price--thanks Netflix for making Americans bend over and get ripped off everyday without realizing it. :)","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1348157#comment1348157","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"samomma311","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I don\u0027t see why so many people are saying that it\u0027s bad. i\u0027m fine with netflix. i had an issue with an offer that was sent to me and that i didn\u0027t receive the prize yet and they solved it in 10 minutes. At least I don\u0027t have to talk to Indian people from Dell","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1319499#comment1319499","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"ilovethis12","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Listen up! Netflix is a necessary EVIL.<br><br>When your picture quality gets bad, go to your account online and reset the quality to \u0022best.\u0022 They throttle.<br><br>Also, their pathetic CS reps will SET YOU BACK to LOW if they don\u0027t like you! <br><br>(Try this for bad: \u0022Change your channel\u0022 (On a hardwired modem to Blu-Ray???) Buy a new cable. (I did, no help) It\u0027s your Panasonic Blu-Ray player. (Nope, I bought a new player same problem.<br><br>The problem ALWAYS seems to be that they reset you to LOW quality.<br><br>Go online, find your account and RESET to High Quality!<br><br>Someone, someone, please come and compete with them!!! Where are the Chinese when you really need them?","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1065263#comment1065263","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"jsflynn603","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Netflix sucks!! The price is reasonable and for a couple months you can watch movies you had forgotten about or never seen but for the most part their movies are old...outdated....and uninteresting. I ran out of things to watch before the split but after it was like I just went to the site and thumbed through what I could watch and left disappointed. You got 8 bucks to throw away....go for it!!","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/1044873#comment1044873","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"tman54515","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"when they split services,i only kept the streaming..only one dollar less than what i used to pay for streaming and dvd together,but what can i do their blood suckers now!!!but now main problem you can only watch one at a time.contact customer service,told me i can di two at a time if i put my dvd back,****you netflix..will leave you soon!!!!","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/913556#comment913556","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"mike956","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am giving Netflix a very GENEROUS 2 stars. The ONLY reason Netflix earns more than 1 star is because of their TV series collection available for online streaming. I was able to watch the most recent seasons of many popular shows such as Grey\u0027s Anatomy, South Park and Jersey Shore. But, the episodes of hit TV shows only go so far. I signed up for my 1 month free trial in late September and had watched all the TV shows I wanted by the 1st week of October. After this point, I found that the streaming selection is absolutely horrid. I searched common movies, such as Titanic (which, mind you, is not only a very common movie but also over 10 years old) and it was not available for streaming. So I searched a more recent movie that came out in the past year, also not available. Everything I have searched says \u0022available by mail o DVD\u0022 but it\u0027s not available for streaming. I\u0027m kicking myself in the @$$ for having not canceled my membership soon enough, because now I\u0027ve had to pay $7.99 for a month of useless crap. Don\u0027t waste your time beyond the free trial membership.","link":"http:\/\/www.resellerratings.com\/store\/Netflix\/comment\/909031#comment909031","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Netflix.jpg","store_name":"Netflix","username":"anony10","rating":"2"}, "single");){kind=link}
"My experience with Netflix comes from my free trails and using my friend's account. I ended up choosing Blockbuster over Netflix simply because of the coupons from Blockbuster I could use at local stores. I've used my friend's account to pass time during long evenings at work waiting for something to happen. I was limited to instant downloads and I must say, I wasn't impressed with the selection. I'd browse the different categories and click through page after page of B movies until I found a classic that I'd seen a hundred times or an interesting title I always wanted to watch but overlooked. But those were few and far between. It seems to me they should have built up their collection of downloadable movies before advertising the service."