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"Listen up! Netflix is a necessary EVIL.
When your picture quality gets bad, go to your account online and reset the quality to "best." They throttle.
Also, their pathetic CS reps will SET YOU BACK to LOW if they don't like you!
(Try this for bad: "Change your channel" (On a hardwired modem to Blu-Ray???) Buy a new cable. (I did, no help) It's your Panasonic Blu-Ray player. (Nope, I bought a new player same problem.
The problem ALWAYS seems to be that they reset you to LOW quality.
Go online, find your account and RESET to High Quality!
Someone, someone, please come and compete with them!!! Where are the Chinese when you really need them?"