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"They took my money and have not made good on their promise of a magazine subscription. I have contacted them three times using their problem tickek system and have been given the run around. I think they have lied to me and I think they are crooks. I recommend you do not do business with these crooks."
"I ordered a magazine and after 11 months of waiting, I contacted their support asking why my subscription had not started yet. They didn't give me any good reason, and said that they could not continue to process the order because the price had gone up since I placed the order. I had to go through the hassle of getting a refund. The current price of the magazine is roughly three times the price it was when I ordered it. My guess is that if the price had gone down during those 11 months, that I would not see any refund for the difference in price."
This review was modified by mfc2 on February 02 2007 01:30:38 PM
"As everyone else has said, DO NOT order from this website. My magazine has never been delivered as of 12/2/2008 and they have yet to respond to any service inquiries."
"Have been waiting for 12 weeks now. I received a letter from NetMagazines that the subscription will now start the last week of February. This my first time ordering and the last."
I ordered and paid for a magazine subscription in July 2006 and it's still not here! I've contacted them several times and given them the date, PayPal confirmation number, etc. and every time they've told me there had been a problem processing the account. Mind you - this subscription was an anniversary present for my hubby ...
Finally, I cut to the chase and contacted the MAGAZINE I ordered's subscription department. Apparently, after you hound and hound and hound NetMagazines they finally give it up and place the order because the magazine responded that they'd received the order DECEMBER 8th (5 months and 1 day after I initially placed the order through NetMagazines) and that we will receive the first issue within the next 10 days.
Hmmmmm ... makes you wonder if there isn't some kind of scam going on - like NetMagazine is out there taking your money, promising the first delivery within 12-15 weeks hoping you'll forget you placed the order and maybe splitting the ill-gotten gains between itself and the magazine???
I dunno, but next time I'll just bite the bullet, search online for subscription coupons to use directly with the magazine, and pay for it that way.
Bottom line - avoid NetMagazines unless you've got more patience than most folks and really really really like nagging.
"
This review was modified by PetT45 on December 28 2006 05:57:27 PM
"Ordered 52 issues of TV Guide on 8/26/06. Credit card was charged immediately. Estimated delivery date passed a month ago. Their response to my e-mail inquiry not received as promised. Still no magazine 4 months later. Thoroughly dissatisfied."
"Horrible, fraudulent company. I paid for two magazine subscriptions and never received either one!!! Impossible to communicate with them. I've been emailing them for the past month and now they are saying I never paid!!! Paypal and my credit card company sure charged for the magazines!!! Complete rip-off. DO NOT order from them or you will be out money. TERRIBLE"
"I have ordered 4 subscriptions from them. They debited my credit card immediately, but after 3+ mos 3 of the 4 subscriptions have not begun nor is there any record that the magazines ever rec'd them. I dont expect that the 4th subscription will ever arrive either! I ordered from them because they have the Better Business logo on their homepage. Apparently that is meaningless."
"In September 2006 I paid for an order with NetMagazines.com for a magazine subscription. The subscription never started, and despite more than a dozen attempts on my part and various promises by NetMagazines customer service over the months, I still have not received a refund.
This company’s customer service is ATROCIOUS. Apparently the magazine I subscribed to was discontinued, but no effort was made to contact me and they went ahead and charged me anyway. Each time I contact the company, I inevitably get a response back that they need my transaction number, billing address, and other information, even though I have provided all of this information multiple times and even though I always reference the customer service case numbers that have been assigned. On 4 occasions the company has promised me a refund, but I have yet to receive anything.
This back-and-forth has gone on for almost a year now. The most recent response from NetMagazines was on May 16: "I apologize for all the trouble caused. We have sent you a refund check, $24.95, to your billing address. You will receive it soon. Thank you. Best Regards Eve P." Of course, no refund has been forthcoming.
Be forewarned: this is a dishonest company. I strongly recommend taking your business elsewhere. "
"Avoid netmagazines.com at all costs. I ordered & paid for a magazine on October 30, 2007 and have yet to receive it. This company has provide a full year of excuses as to why there have been so-called delays. They do not have a phone number for customers to reach anyone directly and on average, each e-mail has taken 7 - 12 business days for a response! My tip if you are a customer having an issue, open 10 problem logs as it impacts their customer service ratings as this is the only way I receive a response within 7 days. Lastly, I have not once received an offer for anything for my headaches such as a complimentary gift certificate, my money back, a free subscription, etc.. Hard to believe a company like this can stay in business..."
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![Share](javascript:share_rating({"review_body":"I ordered a magazine and after 11 months of waiting, I contacted their support asking why my subscription had not started yet. They didn\u0027t give me any good reason, and said that they could not continue to process the order because the price had gone up since I placed the order. I had to go through the hassle of getting a refund. The current price of the magazine is roughly three times the price it was when I ordered it. My guess is that if the price had gone down during those 11 months, that I would not see any refund for the difference in price.","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/190073#comment190073","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"mfc2","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"As everyone else has said, DO NOT order from this website. My magazine has never been delivered as of 12\/2\/2008 and they have yet to respond to any service inquiries.","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/423180#comment423180","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"fmcgraw","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Have been waiting for 12 weeks now. I received a letter from NetMagazines that the subscription will now start the last week of February. This my first time ordering and the last.","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/239602#comment239602","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"yoflyboys","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hah! Same problem here. Shelly? You got her too? <br><br> I ordered and paid for a magazine subscription in July 2006 and it\u0027s still not here! I\u0027ve contacted them several times and given them the date, PayPal confirmation number, etc. and every time they\u0027ve told me there had been a problem processing the account. Mind you - this subscription was an anniversary present for my hubby ...<br><br>Finally, I cut to the chase and contacted the MAGAZINE I ordered\u0027s subscription department. Apparently, after you hound and hound and hound NetMagazines they finally give it up and place the order because the magazine responded that they\u0027d received the order DECEMBER 8th (5 months and 1 day after I initially placed the order through NetMagazines) and that we will receive the first issue within the next 10 days. <br><br>Hmmmmm ... makes you wonder if there isn\u0027t some kind of scam going on - like NetMagazine is out there taking your money, promising the first delivery within 12-15 weeks hoping you\u0027ll forget you placed the order and maybe splitting the ill-gotten gains between itself and the magazine???<br><br>I dunno, but next time I\u0027ll just bite the bullet, search online for subscription coupons to use directly with the magazine, and pay for it that way.<br><br>Bottom line - avoid NetMagazines unless you\u0027ve got more patience than most folks and really really really like nagging.<br><br>","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/292697#comment292697","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"PetT45","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered 52 issues of TV Guide on 8\/26\/06. Credit card was charged immediately. Estimated delivery date passed a month ago. Their response to my e-mail inquiry not received as promised. Still no magazine 4 months later. Thoroughly dissatisfied.","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/291743#comment291743","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"mikeinca","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Horrible, fraudulent company. I paid for two magazine subscriptions and never received either one!!! Impossible to communicate with them. I\u0027ve been emailing them for the past month and now they are saying I never paid!!! Paypal and my credit card company sure charged for the magazines!!! Complete rip-off. DO NOT order from them or you will be out money. TERRIBLE","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/290353#comment290353","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"flightgirl","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered 4 subscriptions from them. They debited my credit card immediately, but after 3+ mos 3 of the 4 subscriptions have not begun nor is there any record that the magazines ever rec\u0027d them. I dont expect that the 4th subscription will ever arrive either! I ordered from them because they have the Better Business logo on their homepage. Apparently that is meaningless.","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/280689#comment280689","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"Mac52","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"In September 2006 I paid for an order with NetMagazines.com for a magazine subscription. The subscription never started, and despite more than a dozen attempts on my part and various promises by NetMagazines customer service over the months, I still have not received a refund. <br><br>This company\u2019s customer service is ATROCIOUS. Apparently the magazine I subscribed to was discontinued, but no effort was made to contact me and they went ahead and charged me anyway. Each time I contact the company, I inevitably get a response back that they need my transaction number, billing address, and other information, even though I have provided all of this information multiple times and even though I always reference the customer service case numbers that have been assigned. On 4 occasions the company has promised me a refund, but I have yet to receive anything. <br><br>This back-and-forth has gone on for almost a year now. The most recent response from NetMagazines was on May 16: \u0022I apologize for all the trouble caused. We have sent you a refund check, $24.95, to your billing address. You will receive it soon. Thank you. Best Regards Eve P.\u0022 Of course, no refund has been forthcoming. <br><br>Be forewarned: this is a dishonest company. I strongly recommend taking your business elsewhere.<br>","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/328707#comment328707","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"joeking42","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Avoid netmagazines.com at all costs. I ordered & paid for a magazine on October 30, 2007 and have yet to receive it. This company has provide a full year of excuses as to why there have been so-called delays. They do not have a phone number for customers to reach anyone directly and on average, each e-mail has taken 7 - 12 business days for a response! My tip if you are a customer having an issue, open 10 problem logs as it impacts their customer service ratings as this is the only way I receive a response within 7 days. Lastly, I have not once received an offer for anything for my headaches such as a complimentary gift certificate, my money back, a free subscription, etc.. Hard to believe a company like this can stay in business...","link":"http:\/\/www.resellerratings.com\/store\/NetMagazines\/comment\/406670#comment406670","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/NetMagazines.jpg","store_name":"NetMagazines.com","username":"dsmileyguy","rating":"1"}, "single");){kind=link}
"They took my money and have not made good on their promise of a magazine subscription. I have contacted them three times using their problem tickek system and have been given the run around. I think they have lied to me and I think they are crooks. I recommend you do not do business with these crooks."