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"pretty bad! No news since i placed my order (sept 18th) I don't think they will ship the order ever. Basically they sell products not in stock. Don't recommend them."
"Great customer service! My order was on back order, they let me know right away. They shipped it that day it came in, so I still got my order with a week! Great prices too!"
"Everything was flawless!! I would definitely order from NaturalK9supplies.com again!!"
"Easy to order, good prices! Delivered wuickly. Just great service!"
"Wonderful products! Wonderful service! Thank you!"
"The quality of both the products and the service is OUTSTANDING!Natural K9 Supplies was recommended by the fine folks who own our puppy's father. We are very appreciative."
"I put in an order for items that the local stores said they couldn't get. I thought I'd have to wait forever but it was almost the next day that it all arrived. I was very pleased with the service. I ordered Stella and Chewy freeze dried food along with Bravo's freeze dried chicken livers. The chicken livers appeared to be a little darker and moister than what I'm used to getting, not sure why but hope the next order will be better with the chicken livers. Over all I'd rate them a 5 star."
"Very misleading and difficult to get a bag of dog food at no charge. I only buy my dog food at NaturalK9supplies.com because I have not had the time to look elsewhere. But to have to keep a portion of a bag for 10 times to get one for free is ridiculous specially when I only buy online you would think the NaturalK9 would have a record of how many bags I have purchased. In addition they advertise that the shipping is free with orders over 100.00 for which all of my orders have been however you cannot use the advertised discount. In conclusion always a catch and misleading the customers into purchasing and then making it difficult at the time of payment. BELOW IS AN ANSWER FROM NATURALK9SUPPLIES.COM Hello Marta,The manufacturer require all 12 barcodes from the bags and receipt, if you don’t have the receipt we can print out from our system.In regards to the free shipping, I do apologize but the free shipping is an offer, you do need to add a promo code to get the free shipping, it’s not done automatically.Thank you for your business.Carmem"
"A very pleasant shopping experience with NaturalK9supplies. My order arrived in a timely manner. I would definitely recommend to others."
"The product I want at a reasonable price. You can't ask for more."
"Great selection of healthy foods, treats, and chews for pets. Our order was delivered sooner than the estimated delivery date. Prices are pretty reasonable as well.I would gladly recommend this merchant to any pet owner."
"Fast shipping, great price, items arrived in perfect condition. Great job! Thanks!"
"great communication. this naturalk9supplies didn't have all of my order in stock, they sent me an email to tell me they wanted to wait to ship it all at once, but responded that didn't work for me , so they shipped what they had and shipped the rest when they got it in stock (witch was 2 days later) at no extra cost.I will shop there again , good customer relation is a big plus for me. "
"Best price I could find! I have 4 small dogs and they love Terrebone chews but the price locally was more than I could afford."
"I've ordered from them several times, but this will be the last. I placed my order a month ago, and as other reviewers have said, items are on backorder with no estimated ship date. They don't have a problem with charging you for the entire order immediately though. They need to do a better job of updating their inventory with what is/isn't available. Prices are low, but the time it takes to arrive at my door...well, I'm still waiting. I'd rather pay a little more for quicker, more responsive customer service."
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