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"I live in MA, but order several times a year from NaturalK9Supplies. I always tell my friends about this website as well. They have very reasonable prices, and every order has been terrific. Even the last order I made - there were some products I was not pleased with, and they did not hesitate to issue me a return shipping label and refunded my money. Great business to deal with. I will continue to order from them for products for my dog."
This review was modified by Reviewer11111 on May 30 2013 06:41:14 AM
"The quality of both the products and the service is OUTSTANDING! Natural K9 Supplies was recommended by the fine folks who own our puppy's father. We are very appreciative."
"I put in an order for items that the local stores said they couldn't get. I thought I'd have to wait forever but it was almost the next day that it all arrived. I was very pleased with the service. I ordered Stella and Chewy freeze dried food along with Bravo's freeze dried chicken livers. The chicken livers appeared to be a little darker and moister than what I'm used to getting, not sure why but hope the next order will be better with the chicken livers. Over all I'd rate them a 5 star."
"Very misleading and difficult to get a bag of dog food at no charge. I only buy my dog food at NaturalK9supplies.com because I have not had the time to look elsewhere. But to have to keep a portion of a bag for 10 times to get one for free is ridiculous specially when I only buy online you would think the NaturalK9 would have a record of how many bags I have purchased. In addition they advertise that the shipping is free with orders over 100.00 for which all of my orders have been however you cannot use the advertised discount. In conclusion always a catch and misleading the customers into purchasing and then making it difficult at the time of payment. BELOW IS AN ANSWER FROM NATURALK9SUPPLIES.COM Hello Marta, The manufacturer require all 12 barcodes from the bags and receipt, if you don’t have the receipt we can print out from our system. In regards to the free shipping, I do apologize but the free shipping is an offer, you do need to add a promo code to get the free shipping, it’s not done automatically. Thank you for your business. Carmem"
This review was modified by martamc on October 03 2012 05:06:44 AM
"Great selection of healthy foods, treats, and chews for pets. Our order was delivered sooner than the estimated delivery date. Prices are pretty reasonable as well. I would gladly recommend this merchant to any pet owner."
"great communication. this naturalk9supplies didn't have all of my order in stock, they sent me an email to tell me they wanted to wait to ship it all at once, but responded that didn't work for me , so they shipped what they had and shipped the rest when they got it in stock (witch was 2 days later) at no extra cost. I will shop there again , good customer relation is a big plus for me. "
This review was modified by bubba71 on May 26 2012 05:42:18 AM
"I've ordered from them several times, but this will be the last. I placed my order a month ago, and as other reviewers have said, items are on backorder with no estimated ship date. They don't have a problem with charging you for the entire order immediately though. They need to do a better job of updating their inventory with what is/isn't available. Prices are low, but the time it takes to arrive at my door...well, I'm still waiting. I'd rather pay a little more for quicker, more responsive customer service."
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