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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@nationalbuildersupply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 7.56/10 7.56/10
    Shipping & packaging: Rating 7.64/10 7.64/10
    Customer service: Rating 7.66/10 7.66/10
    Return/Replacement policy: Rating 7.29/10 7.29/10

What is this?

4,677 Customer Reviews

Rating 10/10
5/5
modified review posted

"NBS has great customer service and they make returns easy. "

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad we were able to help you. Thank you for your great review!”


Rating 10/10
5/5
modified review posted

"Friendly and helpful service from the representative on the phone and quick shipping. Very pleased with my experience!"

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“We're always happy to help. Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"Great pricing. Free Shipping, Fantastic!!"

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for the great review!”


Rating 10/10
5/5
modified review posted

"Grohe valve and trims shipped complete and on time. Great job!"

modified review Rep reply posted Oct-21-2014

BuilderSupply, National Builder Supply rep has responded

“We hope you are enjoying your Grohe items. Thanks for the great review!”


Rating 10/10
5/5
modified review posted

"Great prices and great service. Thank you"

modified review Rep reply posted Oct-21-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for your great review!”


Rating 10/10
5/5
modified review posted

"I ordered a faucet that the suppliers local to me could not get without a long lead time. National Builders Supply had it in stock and it shipped the same day."

modified review Rep reply posted Oct-21-2014

BuilderSupply, National Builder Supply rep has responded

“We're happy to have what you need! Thanks for your positive review.”


Rating 10/10
5/5
modified review posted

"good prices and selection, prompt delivery"

modified review Rep reply posted Oct-17-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for the great review! We appreciate your business.”


Rating 10/10
5/5
modified review posted

"GREAT customer service! Great product and delivery was absolutely as promised! Thank you NBS!! You saved us! We were 2 days from listing our house for sale when I dropped the lid to our toilet. Thanks to you, we got a new lid immediately and the house was ready to go!"

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks so much for being a great customer! We appreciate your positive review and your business. Glad everything was ready to go so quickly!”


Rating 10/10
5/5
modified review posted

"Online experience was very good.
Had an early delivery .
Arrived intact, well packaged.
"

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad you had such a good experience! Thanks for the great review.”


Rating 10/10
5/5
modified review posted

"They had what I wanted but I wanted to know more about the shipping location so I called them and they very quickly answered, checked the stock, and indicated that it would ship today from their location not far from me. Very happy. Thanks!"

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“Our Home Help Team does all that we can to take care of our customers. Thanks for noticing! We appreciate your positive review and your business with us.”


Rating 10/10
5/5
modified review posted

"Order process was simple and product was delivered on time"

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad your order was a breeze. Thanks for the positive review. Let us know if you need anything in the future!”


Rating 10/10
5/5
modified review posted

"Will definitely buy from again!"

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for the great review! We will definitely be happy to help you the next time!”


Rating 10/10
5/5
modified review posted

"My order was shipped within hours and arrived very quickly. "

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“We try to be as quick as we can! Thanks for the great review!”


Rating 6/10
3/5
modified review posted

"I was dissatisfied when the toilet arrived broken. But it was replaced with little fuss, but I had to wait 3 weeks for the new one to arrive. Still, it was the only place on the internet I could find the toilet I wanted, so I am happy they are able to stock hard to find things."

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“We do try to keep a wide variety for our customers. Unfortunately there isn't much we can do when the manufacturer has something on backorder, but it looks like you have received the item now. Thanks for the review. Let us know if you need anything in the future.”


Rating 10/10
5/5
modified review posted

"So well packed that it took at least 30 minutes of unpacking before I got to see the toto toilet! Will definitely be ordering more items!"

modified review Rep reply posted Oct-16-2014

BuilderSupply, National Builder Supply rep has responded

“We try very hard to make sure your items are well packaged to protect against potential damage. Thank you so much for your positive review!”


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