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RatingsRating
Store InformationStore Info
Full Rating Profile
  • National Builde National Builder Supply Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@nationalbuildersupply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.63/10 8.63/10
    Chance of future purchase: Rating 8.68/10 8.68/10
    Shipping & packaging: Rating 8.47/10 8.47/10
    Customer service: Rating 9.12/10 9.12/10
    Return/Replacement policy: Rating 8.82/10 8.82/10

What is this?

6,261 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"Easy to do business with you."

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“It's our pleasure to do business with you! Thank you so much for your positive review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Delivered in a timely manner, the packaging was excellent , there is no way the toilet could break in the way it was packaged; The Toto toilet was what We were looking for with a 10" rough-in. The pricing is very competitive. We are very pleased with our purchase."

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad everything went so well! Thank you for the good review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Quality item, delivered on-time"

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad you received the right part in a timely manner. Thank you for your great review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Great Product, Price, and Service!!!"

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad to provide you with the best price and pleasant customer service. Thank you for your great review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Easiest fix to a broken part! Great service, price and I'd order from here again."

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad we could provide you with the part you needed. Thank you for the great review!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Ordered a Toto Drake toilet online, very pleased with the
purchase process and impressed with the packaging. The
item arrived on time with no breakage whatsoever.
"

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad you received everything in good condition. Thank you for your great review!”


No Avatar

Verified Customer
Rating 10/10
5/5

"The toilet bowl we ordered arrived quickly, was packaged extremely well and in perfect shape. This was my second order with NBS. Will be ordering in the future again."

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“It's our pleasure to do business with you! Thank you so much for your positive review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"I have ordered a similar product from National Builders Supply in the past and did so this time as well. The pricing and promised shipping date were competitive with other vendors (if not better) and they delivered as promised. "

Rep reply posted Jul-07-2015

BuilderSupply, National Builder Supply rep has responded

“We appreciate your repeat business. Thank you for your great review.”


Rating 10/10
5/5

"Orders a water heater. Received it in about 5 days. Awesome price and fast service. I cannot ask for anything else."

Rep reply posted Jun-24-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad everything went so smoothly! Thank you for the good review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"I purchased four toilets from National Builder Supply and one arrived broken. I contacted their customer service line and they quickly sent a replacement. I'm very happy with the products, prices, and service I received from National Builder Supply."

Rep reply posted Jun-24-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad we could make the process as easy as possible. Thanks for giving us a great review!”


No Avatar

Verified Customer
Rating 10/10
5/5

"Easy to order and came faster than expected."

Rep reply posted Jun-24-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad everything went so well! Thank you for the good review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"My order arrived promptly. I really appreciated someone from National Builders supply contacting me to set up a pro account. Will continue to use them for all my plumbing parts "

Rep reply posted Jun-24-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad our representative was able to assist you in such a quick and professional manner! Thank you so much for your great review.”


No Avatar

Verified Customer
Rating 10/10
5/5

"Quick delivery, part was exactly what I needed."

Rep reply posted Jun-24-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad we could provide a good experience for you. Thank you for the positive review!”


No Avatar

Verified Customer
Rating 2/10
1/5

"I was consulted by one of their phone reps before placing the order.
the part does not fit and I have to pay for the return shipping on top of the loss on expedited shipping when I ordered.

Very bad service.
"

Rep reply posted Jul-02-2015

BuilderSupply, National Builder Supply rep has responded

“We do apologize if you were advised to purchase the incorrect item. We sent over a prepaid FedEx label for you to return the item at no charge. You will be refunded your expedited shipping charges upon receiving as well. We will be sure to make your next experience a better one.”


No Avatar

Verified Customer
Rating 8/10
4/5

"Didn't get clear shipping & tracking info and had to contact them but otherwise good experience "

Rep reply posted Jun-24-2015

BuilderSupply, National Builder Supply rep has responded

“We appreciate your positive feedback. Thank you for your good review!”


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National Builder Supply is a merchant member
National Builder Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,847 merchant members.