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Stores > Supply.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Supply.com Supply.com Elite Status
    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@supply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.09/10 9.09/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 8.33/10 8.33/10
    Customer service: Rating 9.21/10 9.21/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

7,283 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-25

Great Customer Service

"Needed to cancel an order before it was delivered and their Customer Service was very helpful. (We had changed the direction of our decor at the last minute.) Will order again from Supply.com."

Rep reply posted May-26-2016

A rep from Supply.com, SUPPLY_com, has responded

“Our Home Help team is ready on the phones to help and we appreciate knowing that solved an issue for you. Thank you very much for letting us know!”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-05-25

"Shower hose" for my kitchen faucet?!

"I ordered a hose for my kitchen faucet, good price, arrived overnight by FedEx (I paid extra). My only concern was the confirmation email said I had ordered a "shower hose" which I found confusing and unsettling. However, the correct hose arrived and fit perfectly in my kitchen faucet. Great to have running water! Don't know what you miss 'till it gone (Joany Mitchell)."

Rep reply posted May-26-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for bringing this to our attention - we will look into the disconnect. Glad everything is working well!"”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-24

Great selection and great prices

"Will buy from this site again and recommend to friends."

Rep reply posted May-26-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for this feedback and we are excited to work with you again!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-24

Very happy

"Great price, great shipping speed, great packaging. "

Rep reply posted May-26-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are so glad to hear that you are very happy! We look forward to serving you again!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-24

trustworthy company

" all orders were delivered in time very proffesional and always knowledgable and helpful."

Rep reply posted May-24-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for this positive review! We look forward to working with you again soon!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

Flushing

"Product was ordered on Monday and was delivered on Wednesday. Installed it myself and everything is working fine. Impressed with Supply.com and would recommend my friends to use their services."

Rep reply posted May-24-2016

A rep from Supply.com, SUPPLY_com, has responded

“We very much appreciate the review and the recommendation. Thank you!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

No dents

"We ordered a 33 x 22 kitchen sink and it arrived in perfect condition and ahead of schedule. We were surprised and very happy."

Rep reply posted May-24-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are glad to hear we exceeded your expectations! Thank you!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

"Order as described and delivered without a problem. Thank you!"

This review was modified by gim5v on May 23 2016 04:07:18 PM
Rep reply posted May-24-2016

A rep from Supply.com, SUPPLY_com, has responded

“We appreciate your feedback!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

quick & easy

"Ordered online and at the house in 3 days."

Rep reply posted May-24-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are glad to hear that you received your product so quickly. Thanks for the positive review!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

Swift replacement for shattered toilet

"The first toilet bowl arrived shattered, but a new one came within a few days of my texting a photo of the shattered one. The price was unbeatable."

Rep reply posted May-23-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for this feedback on shipping and pricing! And for the 5-stars! We look forward to doing business with you again!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

fast, great value

"fast to ship, great pricing and selection"

Rep reply posted May-23-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you! We appreciate your feedback!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Not once, but twice... and just as nice!

"This is the second time I have ordered from supply.com- and I am just as pleased this time as the last. My order was shipped correctly, completely and I received it very quickly. Their prices are outstanding and I have, and will continue to recommend them to others. Thank you! "

Rep reply posted May-23-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for not only buying from us more than once, but recommending us to friends! We look forward to providing excellent service for you again!”


No Avatar

Verified Customer
Rating 4/10
2/5
2016-05-22

Nowhere to pee

"I ordered a toilet and it said it was the toilet, but all that that was shipped was the tank. Some other sites listed only the tank, so I was looking for this, but the site implied it was shipping the whole toilet"

This review was modified by mbooker-56005 on May 23 2016 02:16:20 PM
Rep reply posted May-23-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are sorry for any confusion you may have experienced. We are addressing the site to put the info in a more prominent place, and it looks like your rep has reached out to you to resolve this issue already. Thank you!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Excellent response

"They exceeded all commitments. I cannot ask for more than that! "

Rep reply posted May-23-2016

A rep from Supply.com, SUPPLY_com, has responded

“We really appreciate this feedback! Thank you!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-20

Fast service

"Good price and received within a few days. Impressive."

Rep reply posted May-23-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thanks for the high marks and feedback on pricing and shipping!”


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Supply.com is a merchant member
Supply.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,589 merchant members.