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Stores > Supply.com

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  • Supply.com Supply.com Elite Status
    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@supply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 8.80/10 8.80/10
    Shipping & packaging: Rating 8.27/10 8.27/10
    Customer service: Rating 8.90/10 8.90/10
    Return/Replacement policy: Rating 8.57/10 8.57/10

7,502 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

"Good product. On time delivery "

Rep reply posted Jul-20-2016

A rep from Supply.com, SUPPLY_com, has responded

“We always appreciate great feedback! Thank you for the positive review!”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-19

Very satisfied except for one issue...

"Overall very satisfied with the order process and prompt shipping! I ended up having one tank to bowl installation kit missing so I contacted Supply.com customer service. Even though I provided the installation kit part number to customer service, the wrong kit was delivered. I am not sure who 'dropped the ball' on my request (customer service or supplier of the kit), but I ended up having to find the kit on my own (no easy task by the way) and ordered it. This whole cycle about 3 weeks start to finish which delayed the installation of one of my new toilets. Very disappointing."

Rep reply posted Jul-19-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for your feedback. We sincerely apologize for any inconvenience this may have caused you. Our goal is to go above and beyond to ensure that our customers have everything they need. Feel free to give us a call at 866-355-0310 during your next visit as we are more than happy to help!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

"Good price on range hood and fast shipping, can't ask for much more."

Rep reply posted Jul-19-2016

A rep from Supply.com, SUPPLY_com, has responded

“Awesome! We pride ourselves on providing high-level quality at the most competitive pricing. Thanks for the feedback!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-19

Fast & Accurate!

"The service is wonderful! Everything arrived quickly, and in tact."

Rep reply posted Jul-19-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for the positive review!”


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-18

great delivery a little pricey

"hi no issue with ordering or delivery. and it worked . however saw the same fan at another local store cheaper. oh well its installed and works"

Rep reply posted Jul-19-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for the great feedback! We also offer price matching so be sure to give us a call at 866-355-0310 before making your next purchase!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-18

"The right part right quick"

Rep reply posted Jul-18-2016

A rep from Supply.com, SUPPLY_com, has responded

“Glad to know that we were able to get you taken care of ! That you for the positive review!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-18

Super

"Item was delivered in super fast time. Perfect"

Rep reply posted Jul-18-2016

A rep from Supply.com, SUPPLY_com, has responded

“Great feedback! We look forward to doing business with you in the future!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-17

On time and correct

"Product ordered was correct and on time.
Appreciate service.
Steve
"

Rep reply posted Jul-18-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for the awesome feedback, Steve!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-17

Easy transaction

"Everything went smoothly from ordering to receiving!"

Rep reply posted Jul-18-2016

A rep from Supply.com, SUPPLY_com, has responded

“We love taking care of our customers! So excited to hear your great feedback!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-16

"good phone support when selecting product.
Quick shipping. All parts arrived in good shape and on time.
Good price as well.
"

Rep reply posted Jul-18-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are happy to hear that you had such a great experience with us! Thank you for your awesome feedback!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-16

"the items ordered arrived as promised"

Rep reply posted Jul-18-2016

A rep from Supply.com, SUPPLY_com, has responded

“Thank you for your great feedback!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-16

Excellent price and service.

"I was very pleased with everything!! Easy ordering. Quick shipping and great price. Definitely use them again. "

Rep reply posted Jul-16-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are glad to hear about your awesome experience with us! We look forward to doing business with you again!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-15

Two Pfister bath faucets - all around good deal

"Ordered two Pfister bathroom faucets for the new double sink vanity we are installing. Price was much better than Lowes or Home Depot and delivery was fast. Will order from them again."

Rep reply posted Jul-16-2016

A rep from Supply.com, SUPPLY_com, has responded

“Our goal is provide the most competitive pricing to get you taken care of! We look forward to doing business with you in the future!”


Rating 10/10
5/5
2016-07-14

Doing it right

"Any company is well thought of when everything goes well but the true measure is when things do not go as planned. I ordered a toilet from supply.com that arrived broken. I contacted customer service and talked with Hannah Lewis. She was more than helpful, she initiated my claim quickly and her responses to my questions via e-mail were almost immediate (and there were several.) By the next day a new toilet was on the way to me. Customer service doesn't get any better than that! "

This review was modified by Cindy12229 on July 14 2016 02:19:43 PM
Rep reply posted Jul-15-2016

A rep from Supply.com, SUPPLY_com, has responded

“Hannah always does a fantastic job at delivering top-tier service and quality. She truly adds innumerable value to our team and we are glad to have her here at SUPPLY.com! We looking forward to helping you again in the future! Thank you for your review!”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Great service

"Sink was double boxes and padded to the max. Arrived in one piece just the way I had hoped ! : )"

Rep reply posted Jul-15-2016

A rep from Supply.com, SUPPLY_com, has responded

“We are happy to hear of your seamless experience with us. Thank you for this positive review and we look forward to working with you again very soon!”


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Supply.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,535 merchant members.