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RatingsRating
Store InformationStore Info
Full Rating Profile
  • National Builde National Builder Supply Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@nationalbuildersupply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.23/10 8.23/10
    Chance of future purchase: Rating 9.01/10 9.01/10
    Shipping & packaging: Rating 8.90/10 8.90/10
    Customer service: Rating 9.24/10 9.24/10
    Return/Replacement policy: Rating 8.83/10 8.83/10

What is this?

5,716 Customer Reviews

Rating 10/10
5/5
modified review posted

"National Builder Supply had all the products we wanted - 3 Toto toilets and toilet seat covers - for a fantastic price. They did not charge sales tax (we live in NY) and shipping was free (other sites were charging an extra $150 for freight shipping) I'm excited to get our order and will definitely be coming back to National Builder Supply for anything else we might need."

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“It's our pleasure to do business with you! Thank you so much for your positive review. We look forward to working with you on future orders.”


Rating 10/10
5/5
modified review posted

"Delivery was even faster than promised. The toilet was so well packed that it could have been thrown off the truck without damage. We are pleased with the toilets performance and have have no negative issues to report....but we have only used it for a few weeks. "

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad you received everything in good condition. Thank you for your great review!”


Rating 10/10
5/5
modified review posted

"Easy website to navigate. Very fast delivery!"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“Thank you so much for your great review!”


Rating 10/10
5/5
modified review posted

"excellent support and service."

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad we could provide you with efficient service. Thank you for your great review!”


Rating 10/10
5/5
modified review posted

"excellent service. will buy from again"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“Thank you for your positive review! Give us a call when you get ready to place another order and we will be happy to help!”


Rating 10/10
5/5
modified review posted

"Order was received timely"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad we could quickly provide you with your order. Thank you for the great review!”


Rating 10/10
5/5
modified review posted

"Very fast service, items were in perfect condition exactly as advertised. Best price of anyone online too - Thanks !"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We appreciate your positive feedback. Thank you for your good review!”


Rating 10/10
5/5
modified review posted

"Item arrived damaged but a replacement was sent out immediately. Very pleased with the service provided!"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad our team was able to fix your problem. Thank you for the great review.”


Rating 10/10
5/5
modified review posted

"There are very few companies these days that care about giving good customer service but lucky for me I found one who does. Thanka National Builders!"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“You're welcome, we're happy to provide you with exceptional customer service. Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"Couldn't have been an easier transaction!"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We try to make the process as easy as possible. Thanks for noticing and giving us a great review!”


Rating 10/10
5/5
modified review posted

"I submitted a question on the specs of the sink I bought. The customer service person responded very quickly. The sink arrived a day early. I'm happy with great customer service and quality products."

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad our team could provide you with exceptional customer service. Thank you so much for your positive review.”


Rating 10/10
5/5
modified review posted

"We have been buying from NBS for several years. Very efficient, timely deliveries, and excellent follow-up when needed. Prices always competitive."

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We appreciate your repeat business. Thank you for your great review.”


Rating 10/10
5/5
modified review posted

"I got exactly what I ordered and on time"

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“We're glad we were able to provide you with the product you needed. Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"Fast shipping. Why are 25 characters required in this box? It's a bit irritating."

modified review Rep reply posted Feb-26-2015

BuilderSupply, National Builder Supply rep has responded

“Thank you for your positive review.”


Rating 2/10
1/5
modified review posted

"I have not received any deliveries yet.
"


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National Builder Supply is a Merchant Member! Learn more

National Builder Supply is a merchant member
National Builder Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,883 merchant members.