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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@nationalbuildersupply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.32/10 8.32/10
    Chance of future purchase: Rating 7.78/10 7.78/10
    Shipping & packaging: Rating 7.76/10 7.76/10
    Customer service: Rating 7.88/10 7.88/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

What is this?

4,687 Customer Reviews

Rating 10/10
5/5
modified review posted

"I made an incorrect phone order and had to call and change the number of the tub. Dana left her desk and went out into the warehouse to correct the problem and got me the correct bathtub. She rocks."

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad Dana was able to help you straighten everything out. We appreciate your business and your positive review.”


Rating 10/10
5/5
modified review posted

"I am definitely not experienced when it comes to home renovations. However, we were having significant difficulties with at least one of our toilets - we have five bathrooms in our home. One was having repeated clogs and flooding. A handyman suggested we replace it with the Drake Elongated CST744SL#01 which he helped me order from National Builder Supply. The item arrived perfectly intact as it was very well packaged - and it was installed. It worked so well that we had another one installed in another bathroom, and I have just ordered a third one from National Builder Supply. This place is amazing. I have also ordered a sink, faucet, and other items from National Builder Supply and will continue to look on the site for items as I renovate our house."

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“The Drake is a pretty great toilet. We're glad you like it so much! Thanks for the great review.”


Rating 10/10
5/5
modified review posted

"very good you said 7 to 10 days I had it in 5 days "

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“That's great that you were able to get your order ahead of time. Thanks for your positive review.”


Rating 10/10
5/5
modified review posted

"I had a great experience buying from National Builders Supply . Kevin Wallace, the sales rep I worked with, was courteous and extremely helpful. He went out of his way to expedite my order and answered every question promptly and accurately. I will definitely do business with this company again. "

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“We have a great team that is happy to work hard for customers. We appreciate your positive review and look forward to working with you in the future.”


Rating 10/10
5/5
modified review posted

"Fast delivery and exactly what I needed at the best cost on the Internet!"

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“That's great! We're glad everything worked out just as you needed. Thanks for the positive review!”


Rating 10/10
5/5
modified review posted

"Always had excellent service using National "

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“We are always happy to help! Thank you for your excellent review.”


Rating 10/10
5/5
modified review posted

"good experience. Thanks."

modified review Rep reply posted Oct-30-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad you had a good experience. Thank you for the good review!”


Rating 10/10
5/5
modified review posted

"Fast delivery, product as advertised."

modified review Rep reply posted Oct-25-2014

BuilderSupply, National Builder Supply rep has responded

“Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"Excellent price, on time delivery of items in good condition. Easy to use web site. What more can I say!"

modified review Rep reply posted Oct-25-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks so much for your great review!”


Rating 10/10
5/5
modified review posted

"Order placement thru delivery was very smooth including 2 day FEDEX delivery to NY. Unfortunately the box containing the toilet bowl was dropped along the way. Brittany in Customer Service was very helpful in getting a replacement sent out promptly. Packaging was quite thorough both times so the first one must have seen some very rough handling. Very happy with the new TOTO Drake and the service from NBS."

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“We do our best to prevent damage but unfortunately it still happens occasionally. Thanks for your understanding and we do hope you're enjoying your Toto Drake. We appreciate your positive review.”


Rating 10/10
5/5
modified review posted

"NBS has great customer service and they make returns easy. "

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad we were able to help you. Thank you for your great review!”


Rating 10/10
5/5
modified review posted

"Friendly and helpful service from the representative on the phone and quick shipping. Very pleased with my experience!"

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“We're always happy to help. Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"Great pricing. Free Shipping, Fantastic!!"

modified review Rep reply posted Oct-23-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for the great review!”


Rating 10/10
5/5
modified review posted

"Grohe valve and trims shipped complete and on time. Great job!"

modified review Rep reply posted Oct-21-2014

BuilderSupply, National Builder Supply rep has responded

“We hope you are enjoying your Grohe items. Thanks for the great review!”


Rating 10/10
5/5
modified review posted

"Great prices and great service. Thank you"

modified review Rep reply posted Oct-21-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for your great review!”


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