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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@nationalbuildersupply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.21/10 8.21/10
    Chance of future purchase: Rating 8.10/10 8.10/10
    Shipping & packaging: Rating 8.23/10 8.23/10
    Customer service: Rating 8.18/10 8.18/10
    Return/Replacement policy: Rating 7.83/10 7.83/10

What is this?

4,878 Customer Reviews

Rating 10/10
5/5
modified review posted

"Best deal found, very fast shipping (and free) and packed with Instapak foam to prevent damage. Absolutely painless and just the best..."

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad to make the ordering and receiving process as painless as possible! Thank you so much for your great review!”


Rating 10/10
5/5
modified review posted

"Great company to deal with. And really good prices"

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“We appreciate the great review!”


Rating 10/10
5/5
modified review posted

"Great experience all around. Will definitely be a return customer."

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“We appreciate the positive review and look forward to working with you in the future.”


Rating 10/10
5/5
modified review posted

"Dana was so great to work with.
I wanted to say that I have never received a delivery that quickly. For this master bath remodel your merchandise was the last order I placed. Your items are the first to arrive. Thank you so much for your efficient handling of my order.
"

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“You're welcome! We're glad Dana was able to help you get everything together. Thank you for your great review!”


Rating 10/10
5/5
modified review posted

"Great Customer Service!
Item was damaged in shipping and I received prompt replacement parts.
Great Communications.
"

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“Thank you for your great review. We're glad we were able to get a replacement part out to you quickly and efficiently.”


Rating 10/10
5/5
modified review posted

"The items arrived on time and packed well. Upon installation they appear to be in good working condition. This is what matters to me."

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“That's great that everything arrived just as needed and in good working condition. Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"installed and exactly what we wanted"

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks for the great review! We're happy to help you get exactly what you want!”


Rating 10/10
5/5
modified review posted

"I needed a discontinued toilet tank top. I was able to find the correct one easily on their Web site and delivery was cheap and quick. Other sites I searched had what they said was the right but upon closer inspection it wasn't even close. "

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad we were able to provide you with your difficult to find item. Thank you for your positive review.”


Rating 10/10
5/5
modified review posted

"My order was received on time and I was very pleased with the replacement piece for my Grohe faucet. It fit perfectly & the faucet looks like new!"

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad everything was received to your liking! Thanks for the great review.”


Rating 10/10
5/5
modified review posted

"Perfect experience. Fast shipping"

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“Thanks so much for the great review!”


Rating 8/10
4/5
modified review posted

"I would have appreciated an email advising date of delivery."

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“Tracking emails are generated by the carrier. I apologize if you did not receive this email. In the future, if you would like to follow up on expected delivery dates you can call our customer service line at any time.”


Rating 4/10
2/5
modified review posted

"Item delivered quickly but arrived dented. Do not think this was due to shipping as packed well so likely packed damaged. "

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“Our warehouse would not intentionally send you a dented item. Unfortunately despite our tons of packaging an item can still get damaged in the transit process. I don't have note that you called in to report this, but I will go ahead and start the process for getting you a replacement.”


Rating 10/10
5/5
modified review posted

"The person that took my order was very helpful obviously has "customer service skills,""

modified review Rep reply posted Nov-25-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad our sales rep was able to help you! Thanks for your great review.”


Rating 10/10
5/5
modified review posted

"The customer service rep was very helpful."

modified review Rep reply posted Nov-21-2014

BuilderSupply, National Builder Supply rep has responded

“We are always happy to help! Thanks for your great review!”


Rating 10/10
5/5
modified review posted

"Our order was shipped complete, quickly and arrived in good shape!"

modified review Rep reply posted Nov-21-2014

BuilderSupply, National Builder Supply rep has responded

“We're glad everything worked out just as you needed! Thanks for the great review.”


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National Builder Supply is a merchant member
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