We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 210 The BluffsSuite AAustell, GA 30168
    • Contact: support@nationalbuildersupply.com
    • Phone: 866-355-0310
    • Customer Support: 866-355-0310
    • Business Hours: Mon-Thu: 8:00am - 8:00pm ESTFri: 8:00am - 6:00pm EST
    • Fax: 404-446-1720

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.82/10 7.82/10
    Chance of future purchase: Rating 7.64/10 7.64/10
    Shipping & packaging: Rating 7.90/10 7.90/10
    Customer service: Rating 7.57/10 7.57/10
    Return/Replacement policy: Rating 7.25/10 7.25/10

What is this?

4,500 Customer Reviews

Rating 10/10
5/5
modified review posted

"Sink was delivered promptly. "


Rating 10/10
5/5
modified review posted

"Great service and products at good price. I will buy from them again."


Rating 8/10
4/5
modified review posted

"The shipment was fast, but the toilet seat was delivered in the wrong color. The replacement was sent quickly and a return label was emailed. Absolutely satisfied with the service."


Rating 10/10
5/5
modified review posted

"Fast. Best customer service! Always satisfied. "


Rating 10/10
5/5
modified review posted

"They were very courteous, profession and informed about the product I was seeking. The salesperson made sure that everything was available and ready to be shipped. I ordered late on Friday and received the product on Monday in perfect condition!

The price was also lower here than anywhere else that I checked.
Liked doing business with them -- easy, reasonable, top-notch.
"


Rating 10/10
5/5
modified review posted

"Quick and easy to find what I wanted - A Toto toilet. Shipped with no problems, item came in perfect condition. I would shop with NBS again. "


Rating 10/10
5/5
modified review posted

"National Builder Supply had the lowest price (including shipping) on the faucet I was interested in. Online ordering was straightforward, and the faucet arrived in good condition. No negatives to report"


Rating 8/10
4/5
modified review posted

"Packing of toilet was amazing, no damage, but hard to unpack and major effort required to dispose of packaging. Price was good, free shipping. I wasn't happy to have to pay return shipping (>$80) on a sink that wouldn't work in my installation, but they did waive the restock fee. Amazon is better. "


Rating 10/10
5/5
modified review posted

"Nice product good price free shipping"


Rating 10/10
5/5
modified review posted

"Items ordered were in stock and shipped promptly. "


Rating 10/10
5/5
modified review posted

"Fast and courteous The product was shipped immediately,"


Rating 2/10
1/5
modified review posted

"Ordered an item, wrong item came, returned no problem. Asked representative to order correct item several times, has not happened yet. Will not order from again unless I get the correct item, or at least an attempt is made to get the correct item."


Rating 8/10
4/5
modified review posted

"Original shipment had been badly packed, arrived broken and caused a delay (and more money) with the project. I calked customer service and spoke with Sybil, who was professional and helpful. They shipped a new part quickly and it was packed appropriately. I appreciated the good customer service and as a result would do business there again, in spite of the original problem."


Rating 10/10
5/5
modified review posted

"Was very happy with my order and how you pack it excellent Great Job will buy again thank guy "


Rating 4/10
2/5
modified review posted

"I ordered down rods for ceiling fans. The ones that I received were not the standard one inch diameter, though I did not see that in the product description. I could not use them."

modified review Rep reply posted Jul-18-2014

BuilderSupply, National Builder Supply rep has responded

“I apologize for any confusion. I checked on our site and the item you purchased shows that the diameter is 1/2". We would be glad to let you return the down rods if you would like to.”


National Builder Supply is a Merchant Member! Learn more

National Builder Supply is a merchant member
National Builder Supply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,882 merchant members.