Nalley GMC Reviews - parts.nalleygmc.com Ratings at ResellerRatings

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parts.nalleygmc.com

Automotive

Rating 8.61/10 28 reviews

8.61/100
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All Customer Reviews (28)


Rating 10/10 5/5
modified review posted Jun-11-2013

"Easy site navigation. Product ordered was exact replacement I was looking for. Fast shipping and decent prices."

Rating 8/10 4/5
modified review posted Jun-11-2013

"The experience was very good overall and I was informed of the status almost every step of the way, except that one additional part in my order ended not being available (2 total unavailable items) and I only discovered this after the package had arrived and I opened the box. I did receive full credit for the unavailable item. "

Rating 10/10 5/5
modified review posted Jun-09-2013

"Good prices and fast shipping..."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Order was processed quickly and products arrived on time. Saved money compared to buying from a local dealership."

Rating 10/10 5/5
modified review posted Jun-05-2013

"Excellent service..Thanks to David Copeland who was able to locate a discontinued part for me as it was no longer available thru GM for my 2003 Somona I was now able to purchase the other parts from you and repair my truck. Thanks again."

Rating 8/10 4/5
modified review posted Jun-04-2013

"The goods were as advertised but I thought the postage was a little expensive. The box the goods came in was much bigger than necessary. Perhaps a smaller package would have made the postage a little cheaper."

Rating 10/10 5/5
modified review posted May-30-2013

"Part came package good enough to be glass and it was rubber & metal. Good product. Shipped on time. No problems. "

Rating 10/10 5/5
modified review posted May-29-2013

"For me, Nalley GMC is like the amazon.com of General Motors parts. Their website is easy to navigate and the part diagrams, immensely helpful. Ordering was trivial. After the sale, Nalley GMC provided clear communications on status and all parts arrived correctly and safely. What a nice company to do business with!"

Rating 10/10 5/5
modified review posted May-29-2013

"They are very knowledgeable and were extremely helpful in making sure I received the correct part for my 1992 Chevy truck."

Rating 10/10 5/5
modified review posted May-28-2013

"I spoke with a Customer Service Person before I ordered. I ended up with the wrong part. Mainly because neither of us were sure of what the part was called. She was very friendly and helpful. I hope to order the correct part soon. I will end up using the parts I ordered because they are window seals that will work well with the outer window seals I am going to get."

Rating 10/10 5/5
modified review posted May-27-2013

"Excellent customer service, great prices, easy ordering and quick delivery, you can't beat that!"

Rating 10/10 5/5
modified review posted May-26-2013

" I recently placed my first order with Nalley GM. I have ordered through several GM part warehouses over the years and have had varying levels of experience with their customer service and order fulfillment. The order I placed with Nalley contained several parts that I was told by three different GM part suppliers over a year ago were no longer available/produced by GM. I saw on their website that these parts showed to be in stock. I sent an email to verify and received a quick response telling me they were indeed available. I still thought there was probably an error in inventory but placed the order. To my surprise the order processed. I received the order less than a week from placing the it. In all my past experiences ordering older GM parts I usually wait anywhere from three weeks to two months to receive my parts. I was also very pleased with the packing of the parts. It was clear that time and care were taken to protect the parts in shipping. These may seem like simple things but several times in the past I have received expensive parts thrown in a box not designed to handle the weight of the parts and with little to no packing. Their shipping discount was also an awesome deal and it was nice that the rate was not changed after placing the order which has happened to me in the past with other companies.

I just wanted to take the time to say thank you. It is clear to me that Nalley GM is a very reputable company that values their customers. In my experience this is rare to find today in any company. I will be sure to recommend Nalley GM to anyone seeking parts and will be ordering any GM parts I need from them in the future. Thank you for a perfect ordering experience including customer service, order fulfillment, processing, shipping time, and quality of packaging. "

Rating 2/10 1/5
modified review posted May-26-2013

"Ordered very small part May 15th, paid $10 for shipping. It's been 11 days, no part, and order tracking says it won't be delivered until May 29th. Two weeks waiting for a part that was keeping my work vehicle disabled. I found the same part for less $ on eBay and it arrived in two days for $7 shipping. No response from customer service about my issue. THE WORST order fulfillment I have ever encountered. I will be returning the part when it finally arrives. "

Rating 10/10 5/5
modified review posted May-26-2013

"I am very happy with my purchase from Nalley. Low prices, good website and fast shipping!"

Rating 10/10 5/5
modified review posted May-25-2013

"I purchased from Italy .. unbeatable prices, very fast in shipping, the store has it all!"

 
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