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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.30/10 3,343 reviews

    9.30 / 100
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    NCIX.com is a merchant member
    NCIX.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • NCIX.com contact information

    • Address: 13720 Mayfield Place
    • Contact: http://secure.ncix.com/message/
    • Phone: 1-888-624-9888
    • Customer Support: 1-877-624-9777
    • Business Hours: Mon to Fri - 9:00AM to 5:30PM
    • Fax: 1-604-288-8022

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.66/10 7.66/10
    Chance of future purchase: Rating 7.19/10 7.19/10
    Shipping & packaging: Rating 6.72/10 6.72/10
    Customer service: Rating 6.83/10 6.83/10
    Return/Replacement policy: Rating 7.40/10 7.40/10

All 3,523 Customer Reviews

Rating 10/10
5/5
modified review posted

"Hi just got my new pc build by NCIX and so far got really nothing bad to say about it. Took a week to build and ship, 3 or 4 day to get to me by Canada Post, nothing broken or scratch really happy with that. Pretty clean build . Recommended Keep doing good work NCIX.

1 x Gigabyte GeForce GTX 650 Ti {This is already gone, got 770 evga classified for now waiting for what will come out .}

1 x Intel Core i7 4820K

1 x Corsair Cooling Hydro Series H110 High Performance

Will become fully watercool motherboard new cpu blok watercool and the vga watercool got most of the part already.

1 x ASUS Rampage IV Black Edition EATX LGA2011 X79 DDR3 SATA3 USB3.0 4PCI-E16 SLI/CROSSFIREX Motherboard

1 x Corsair Vengeance Blue CMZ4GX3M1A1600C9 4GB 1X4GB DDR3-1600 CL9-9-9-24 Memory { memory is gone already got 16 gb now cosair platinum 1886mhz cl9 will go 32gb soon.

1 x Corsair Obsidian 900D ATX Super Tower Case w/ Window 4X5.25 9X3.5INT USB3.0 No PSU

1 x LEPA G1200 1200W80PLUS Gold Certified ATX12V/EPS 2V Modular PSU

1 x Bitfenix BFA-ACL-30GK15-RP Alchemy LED Connect Lit Strip 30CM 15 LEDs - Green

1 x Microsoft Windows 7 Ultimate Edition 64Bit DVD SP1 OEM

in RAID0 - 2 x Corsair Neutron Series GTX 120GB 2.5in SATA3 6GB/S 7MM LAMD LM87800 Solid State Disk Flash Drive SSD

in RAID1 - 2 x Western Digital Caviar Black 500GB SATA3 6GB/S 7200RPM 64MB Cache 3.5in HDD Hard Drive OEM

Use The Onboard Sound Card Integrated On My Motherboard

Use The Onboard Network Ethernet Card Integrated On My Motherboard

"




Rating 10/10
5/5
modified review posted

"NCIX is great, they definitely understand what it takes to be a great retailer. Order was processed and shipped within 24 hours, I will definitely be a repeat customer."


Rating 10/10
5/5
modified review posted

"A reseller's service is not only determined by the quality of products they offer, how accurate they're ads, competitive prices, and/or how fast they ship. Tis also to consider how they take action if there's issues or dissatisfaction from a purchase.

NCIX has proven they're high quality standards in terms of RMAs. As long as the customer has done everything in the proper manner and followed steps correctly, they deliver a prompt action and resolutions on an order that has an issue.
"


Rating 10/10
5/5
modified review posted

"I had an initial (poor) review as it was the first impression I got when I contacted their customer care. I had emailed them to express my concerns with my order as there was stock issues on their site. The email was not handled well.

Surprisingly, I was contacted by another representative(Christopher) there which had gracefully corrected the issue.

Thus far, the service is right up there, as long as the correct people are handling it.
"


Rating 10/10
5/5
modified review posted

"Ordered a full set-up for my new PC. The online support was amazing! After I had already payed and shipped part of my order I was able to add additional products to the shipment. Wonderful customer service from wonderful people. Highly recommend ordering from NCIX."


Rating 10/10
5/5
modified review posted

"I purchased a power supply with $20 mail in rebate at NCIX Canada. The manufacturer refused to honour the rebate citing the offer is for US residents only. I tried to negotiate with the manufacturer rebate department to no avail. After contacting NCIX customer service, a gentlemen by the name of Christopher K. resolved my dispute and got me my rebate. He accomplished this feat in a friendly, professional and timely manner. All I can say is great customer service and thank you."


Rating 10/10
5/5
modified review posted

"I purchased two Ducky 3 keyboards from this online retailer. I thought my keyboards' lights were broken and I was very upset because they're both for a birthday present. I got an RMA for one and on the second one I requested an RMA as well. However, instead of an RMA, what I received was a response from Erick Chmara, a technical support specialist for the company. He guided me to turn on the lights, and low and behold, it worked! I have no clue and no interest in keyboards, so it was initially frustrating to me that the keyboards "didn't work." However, once I figured out that I could turn the lights on (stupid me) and that the keyboards were not broken, all was well. So thank you, Mr. Chmara, for helping a confused girl figure out keyboard lighting. You are the amazing."


Rating 10/10
5/5
modified review posted

"Hi!

A quick word to tell that ive received a REALLY GREAT service with NCIX. I had a defect monitor and ive been helped with one of the best rep ive ever dealed with: Erick Chmara. He answered my mails almost at the second, he took the time with me and explained everything to me in details(since english isnt my main language) and he offered me great options that will make me love NCIX even more in the futur. Im really satisfied and huge thanks to him!!!

Carl
"


Rating 10/10
5/5
modified review posted

"I ordered a pair of Ultimate Ears 4000 headphones one morning and I was listening to them the next day before lunch. Super fast shipping, and the product arrived in excellent condition. The ordering process was easy and I would not hesitate to use NCIX for future electronic purchases."


Rating 10/10
5/5
modified review posted

"Great place to buy! Staff is knowledgeable and friendly, don't talk to me even though my computer skills aren't the greatest. Easy returns and 100% Canadian! Can never go wrong here, family and friends always referred here and they never let me down.

Keep up the fantastic work NCIX!

"


Rating 10/10
5/5
modified review posted

"I love dealing with these guys - things ship quickly, prices are very competitive, and whenever I've had trouble they've been quick to respond and very helpful. Unless this changes drastically, they will continue to get my business in the future."


Rating 8/10
4/5
modified review posted

"Hi,
I'm Jacques Lavallee, I've been buying for some time from NCIX and it has always been great, but not last time...IT WAS AWESOME !!!
Lily Leung is an amazing sales rep with great communication skills, she was kind, listening and caring PLUS she draws amazing dinosaurs !
"


Rating 10/10
5/5
modified review posted

"Amazing service and quality. Everything I ordered was set and prepared in less than 3 weeks. Them professional helping me was awesome to talk to and learn from ( thanks Andrew).
Great service and I would recommend NCIX to anyone looking for a great electronics experience.
"


Rating 10/10
5/5
modified review posted

"We used to order all the individual components (from NCIX) and put it together ourselves, but for $50 they can have that honor! The system is fast, no driver issues and a great build. This was kind of a trial run, to see what happened if we left the build to someone else, and it worked really well so will be doing this again"


Rating 10/10
5/5
modified review posted

"After I placed my order the processing stage passed instantaneously, and the order was already being packed ready to be shipped -- this has occurred every time I ordered from NetLink Computers(NCIX).

After the shipment was processed to be to shipped, the physical package was not received by the courier until two days later. I expected Friday March 07, 2014 but instead it arrived on the 10th( After the weekend :( ) -- which is the courier's fault really.

Their service is outstanding, I just wish their site would say `Ready to be picked up by courier' rather then `Fully Shipped'.

Other then that the service is outstanding, and I would highly recommend them.
"