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Stores > NCIX.com
  • NCIX.com NCIX.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      V6V 2
    •  
    • BUSINESS HOURS
      Mon to Fri - 9:00AM to 5:30PM (Pacific Standard Time)
      GENERAL PHONE
      1-888-624-9888
      FAX
      1-604-288-8022
    • SUPPORT EMAIL
      http://secure.ncix.com/message/
      SUPPORT PHONE
      1-877-624-9777

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.76/10 8.76/10
    Chance of future purchase: Rating 9.10/10 9.10/10
    Shipping & packaging: Rating 8.61/10 8.61/10
    Customer service: Rating 9.36/10 9.36/10
    Return/Replacement policy: Rating 9.04/10 9.04/10
Voice your opinion! Review NCIX.com by clicking a star below.
Rating 4/10
2/5
2017-07-17

Never get stock

"I buy a product out of stock and after 2 months they don't ship my product yet. If you buy from us, chose on stock product. They should remove theses products."


Rating 2/10
1/5
2017-07-10

Not impressed so far

"I ordered a new printer from them 12 days ago. It said it was on back order so I expected a delay. Then I was told that my email address and password didn't match. I had never been to their site before. They sent me the code to reset my password, said it was good for 6 hours. Clicked on it right away and was told it had expired. After 3 reset emails, I was finally able to put something in they liked. Then they wouldn't accept my address even though it's been my address for 9 years and Canada Post has no problem delivering my mail. Finally they did. The next day I got an email saying it had been shipped. After not receiving it for a week, I looked up the tracking number and UPS said it had been returned because of an invalid address, suggested I go to the sender and get my address corrected. Once again, my password doesn't match. Regardless of how good their prices are, I don't think I'll ever go back. "


Rating 10/10
5/5
2017-07-06

Super service!

"Thanx for your service it was highly appreciated! :D"


Rating 10/10
5/5
2017-07-05

NCIX Continues to be Awesome

"Had the pleasure of speaking with Giang today on the phone who was able to resolve my questions on a niche product quickly and professionally. While looking up some information in the system about the product's arrival status, we had a quick chat about the current state of PC hardware which was a nice change of pace from the usual waiting you get from other company customer service phone calls.

Thanks Giang and NCIX! I'm glad I can still rely on you for my hardware needs.

I also highly recommend their call back service. More companies should offer one.
"


Rating 10/10
5/5
2017-06-21

Giang Tran

"Spoke to Giang Tran on the phone regarding my video card order switch. Very patient & professional. 10/10 would buy again from NCIX.ca!!!"


Rating 10/10
5/5
2017-06-20

Great Customer service. Helped me a ton as a fellow gamer.

"Great Customer service. Helped me a ton as a fellow gamer."


Rating 10/10
5/5
2017-06-14

Great advice for BO item replacement

"Was talking to Giang over the phone to replace some BO. His suggestion was right on! Could wait to put that PC togheter.

"


Rating 10/10
5/5
2017-06-14

Gian is the best

"Gian called me back and helped me under 5 mins, which is grearlt since I was at work. He did the motherboard swap and I'm happy."


Rating 10/10
5/5
2017-06-13

Great prices awsome after sale service

"Great prices awsome shipping delays had a back ordered product in my order and Mr Giang sorted me out in record time."


Rating 10/10
5/5
2017-06-08

Brad is awesome.

"On multiple occasions brad has helped me numerous times and has made my experience at ncix a lot easier."


Rating 10/10
5/5
2017-06-08

Problem was fixed before I could blink

"Brand go on the live chat with me really quick and answered all my questions in under a minute couldn't be happier "


Rating 10/10
5/5
2017-06-08

Great service

"Great service and helpful support. Shoutout to Giang Tran, who helped expedite my order so that it arrives on time."


Rating 2/10
1/5
2017-06-07

They do not post buyer reviews

"I have purchased thousands of dollars from NCIX and the few times I've tried to give a low rating to a product and express my opinion they didn't post my reviews. From now on I will be buying my computer parts from a website we all know do post honest reviews."


Rating 10/10
5/5
2017-06-07

Giang

"The person that I spoke on he phone was an excellent agent for for company

I recommend him 5 stars and hope you will keep him for a long time

thank you Giang for the great help

Armand Parker
"


Rating 10/10
5/5
2017-06-06

Giang was a beauty! Made my brother and I laugh :')

"Needed help with another motherboard option for my new leet machine. Very kind, helpful, and outgoing. Best service i've had over a phone in forever. Right after we ended the phone call, I literally told my brother "if NCIX had a employee rating page I would totally help that guy out". Way to go Giang! My computer is now called "The Golden Eagle" because of him haha. Thanks!"


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