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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13720 Mayfield Place
    • Contact: http://secure.ncix.com/message/
    • Phone: 1-888-624-9888
    • Customer Support: 1-877-624-9777
    • Business Hours: Mon to Fri - 9:00AM to 5:30PM
    • Fax: 1-604-288-8022

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.55/10 8.55/10
    Chance of future purchase: Rating 9.64/10 9.64/10
    Shipping & packaging: Rating 8.97/10 8.97/10
    Customer service: Rating 9.53/10 9.53/10
    Return/Replacement policy: Rating 9.19/10 9.19/10

What is this?

3,824 Customer Reviews

Rating 10/10
5/5
modified review posted

"NCIX.com is a great site for pc parts and accessories. They make it easy for everyone and have some pretty decent sales. Shipping is rather quick as well.

People who don't know how to build a PC can learn from their pc building page. There's even an option to have them test your rig before shipping.

They have very friendly customer service as well! Communication and quick response is always appreciated. They are willing to help you with anything, before and even after you've gotten your stuff.

All in all, a great site for pc parts that's definitely worth shopping around on.
"


Rating 10/10
5/5
modified review posted

"They have great customer service, answered my message within the predicted time and was very helpful, making me solve the problem I had with ease."


Rating 10/10
5/5
modified review posted

"I bought all of the parts from NCIX to build my new gaming computer. Everything shipped fast and I even got a few good deals. The PSU unit I ordered was a Corsair CX750 and it had a lot of coil hum when I gamed. I sent in a ticket, and got a response within a day. The support technician, Erick Chmara was more than helpful with assisting me through an RMA and troubleshooting the problem with my PSU. He was punctual with ticket response and made me feel like my issue was important. I am very pleased with his customer service and will most definitely be using NCIX again in the future. I settled on replacing my PSU with an EVGA 750 watt supernova B2 series, and the difference in quality was immediately noticeable. Very happy with NCIX."


Rating 10/10
5/5
modified review posted

"Long standing customer of NCIX and love the service they provide. Whenever a problem comes up (very rare) their 5-Star support team replies quickly and addresses the issue correctly. The representative I had the pleasure of contacting was Erick Chmara, it felt like he actually took the time to read and understand my problem before quickly offering solutions to the problem that would work for me as a consumer.

Overall I'm perfectly satisfied and will continue purchasing from NCIX.
"


Rating 10/10
5/5
modified review posted

"very good customer service . "


Rating 10/10
5/5
modified review posted

"It is a good place for you to build your computers. Not just their good quality stuffs, also they know what they are selling. "


Rating 10/10
5/5
modified review posted

"Very satisfied with the customer service. My order problem was sorted out quickly and efficiently. Keep up the great work guys."


Rating 10/10
5/5
modified review posted

"Great customer support, time and time again."


Rating 10/10
5/5
modified review posted

"Been a customer of NCIX for over a decade, they've always had great service and prices. "


Rating 10/10
5/5
modified review posted

"Awesome service from Erick Chmara! Definitely will buy from NCIX again."


Rating 10/10
5/5
modified review posted

"It's my second full gaming pc bought there!

You have do to the pricematch to have the bests deals. But they are fair i've never been refused a match in a canadian store.

Wait until they have a free shipping offer... by this you can buy a better video card ;-)

The overall build of the pc is far superior that from me nearest PC stores... by experience...

Packaging ... they send the box as if they will make war... my last bought laptop was inside a big box with air packing!

For service back in 2008 they have installed me a free part that was missing in my order. Ok it was a 5$ piece and my error, but they have done it only to give a good service.

For this pc I was at 2 days from an amazing gift offer with my video card. I've asked what could be done and they gave me the gift! Respect them as a customer and they will respect you! Have bought several parts and components there and 3 pc since 2007 from Quebec and they are in BC.
"


Rating 10/10
5/5
modified review posted

"Top notch customer service."


Rating 10/10
5/5
modified review posted

"Best place to buy the things you need, with guaranteed quality! :)"


Rating 10/10
5/5
modified review posted

"I've got a whole gaming rig built from them last year, everything runs extremely smoothly.
And recently I got a Siberia Elite headset, defective. I did some googling, turns out this is due to steelseries's flaw design, nothing to do with NCIX.
However, with their customer care rep, Erick Chmara, I'm now in a process of RMA, and they allow me to use the store credit to pick another pair of headphones.

All in all, 1 word, amazing. I'll keep NCIX as my first choice of buying pc parts and electronics.
"


bhi---'s Avatar
Regina, SK, Canada
Rating 10/10
5/5
modified review posted

"Great place to pick up pieces to build your own system, or have one pre-made.

Usually the best prices, but they also price-match.

Great customer service and respect. Erick and Will helped me in a pinch to RMA an item very quickly, proficiently, and were just awesome all around. 10/10 would RMA again.

Will has helped with many, many orders in the past and he is always reliable and friendly.
"


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