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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13720 Mayfield Place
    • Contact: http://secure.ncix.com/message/
    • Phone: 1-888-624-9888
    • Customer Support: 1-877-624-9777
    • Business Hours: Mon to Fri - 9:00AM to 5:30PM
    • Fax: 1-604-288-8022

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.79/10 8.79/10
    Chance of future purchase: Rating 9.77/10 9.77/10
    Shipping & packaging: Rating 9.22/10 9.22/10
    Customer service: Rating 9.64/10 9.64/10
    Return/Replacement policy: Rating 9.50/10 9.50/10

What is this?

3,613 Customer Reviews

Rating 10/10
5/5
modified review posted

"Always a good experience.
Fair prices, friendly staff, and everything I need under one roof.
"


Rating 8/10
4/5
modified review posted

"Fast and cost effective for walk in computer needs, friendly staff."


Rating 10/10
5/5
modified review posted

"Wow very fast shipping and very good packaging. I order thursday august 14 and receive package monday august 18 in Montreal, Quebec. The product is exactly what I order. Also this item was at the best price in Canada at this time with NCIX and also less then USA.
Bravo NCIX
Yvon
"


Rating 10/10
5/5
modified review posted

"I ordered a new PC at NCIX in the middle of July. I had them build the PC and delivered by canada post. I received the PC badly damage. I e-mail customer service, and Harley Hutton take care of everything. Received my replacement PC a week later and it works perfectly. I'm very impressed by NCIX's customer service, and won't hesitate to buy from them again. "


Rating 10/10
5/5
modified review posted

"Ncix has a very knowledgeable staff and well stocked stores. "


Rating 10/10
5/5
modified review posted

"Erick Chmara from the customer service dept was very helpful. He addressed my concerns in a very professional manner. Will definitely be a repeat customer. Awesome service! "


Rating 10/10
5/5
modified review posted

"Having by far the lowest price, I ordered a mini display port --> VGA dongle on Thursday afternoon from NCIX. I opted for free shipping, and was willing to wait for the typical 7 - 10 days for delivery from British Columbia to Quebec. At 8:30 on Friday morning the bell rang, and there was my dongle. Unbelievable service!"


Rating 10/10
5/5
modified review posted

"NCIX is my "go-to" place for computers and accessories. They offer competitive prices and on occasion they have price-matched my mistakes when I forward the cheaper US prices from US sites. Their staff is very knowledgeable in recommending the equipment I may or may not need to get the job done. I mostly shop at the Burnaby location, but it is nice that the Aberdeen location is open on Sundays so I am never left hanging without the chance to pick up an item last minute."


Rating 10/10
5/5
modified review posted

"I have had ongoing problems with a computer mouse which I had purchased through NCIX; the hardware/software managing it sadly didn't deserve the glowing reviews it received, and I was nearly forced to attempt a second RMA for the product ~8 months after purchasing it, and ~7 months after the first RMA.

I contacted NCIX and asked what I should do, as I'd been in (frustrating) contact with the manufacturer, who said I'd have to pay to ship it quite a distance (into the United States from Canada). Erick replied that although it was no longer able to be RMA'd by NCIX directly, they could help me in a few unofficial but kind and definitely effort-extended ways.

I was floored that a company would attempt to bend over backward to help. I'm used to kind of having and expecting a hands-off, "that's your issue" response from corporations, but it was a personal attempt to assist with the problem on Erick's part (and likely the company's, by association). It goes a long way to have someone extend compassion... further if it's something the company stands behind!

Needless to say, NCIX gets all of my computer orders in the future!
"


Rating 10/10
5/5
modified review posted

"For the people who don't want to read a whole review, DARREL IS A ROCKSTAR AND NCIX IS AWESOME!!!

I bought a power supply from their eBay outlet about 10 months ago. The power supply was very well packaged and shipped, especially for a refurbished unit. It took a little while to get here, but I'll cut them some slack because the package came from Canada and I'm a Yank.

Recently, it's starting to make some weird noises. It sounded like time for an RMA, but there was one small problem...

...I threw away the order invoice.

Then I called NCIX, and after about 10 minutes of being on hold with some of the most ANNOYING hold advertisements I've ever heard (I counted at least 3 ads with Valley Girl impersonations. Like, OMG, gag me with a spoon!) Darrel was able to e-mail me my invoice from forever and a half ago, and I'll now be able get this issue fixed.

I help people choose computer parts and retailers at least every day in various internet communities, and I will DEFINITELY be recommending NCIX.

10/10, you guys are awesome.

"


Rating 10/10
5/5
modified review posted

"I like Darrel, in a non sexual kind of way"


Rating 10/10
5/5
modified review posted

"NCIX mississauga has a great staff and great selection with competitive prices. I always enjoy shopping there and because their stock indicator is almost always accurate I do not have to waste gas trying to find out if a product is in stock!

All and all a great store with great selection.
"


Rating 10/10
5/5
modified review posted

"The Scarborough location has an excellent staff who went above and beyond to help me with a manufacturer's rebate issue I was having. Plus, NCIX's prices are lower than everyone else's, which makes the choice of shopping there pretty easy. "


Rating 10/10
5/5
modified review posted

"This place is the best PC/Tech store in all of BC, Canada. Extremely helpful and knowledgeable staff. Best prices for all items sold in store as they do price match (usually they have the best prices though; checked via: shopbot.com). Definitely recommended establishment. The location I shop at is in Burnaby. "


Rating 10/10
5/5
modified review posted

"Needed something to try to get better wifi connection for my wife's desdktop, which was getting only 3 bars reception. Looked up products on NCIX website, and decided on a $14.95 TP-Link omni directional antenna on the basis of reviews on the website. Got a bus to the store, walked in and a sales representative, Steven C. approached me, got the sku number of product, and said, yes, it's in stock - the website had shown 1 in stock. The transaction was fast, and the product raised the wifi reception from 3 to 5 bars. Wife happy. She is using an NCIX computer, at least our second, so I have had a number of purchases from this company."


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