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Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13720 Mayfield Place
    • Contact: http://secure.ncix.com/message/
    • Phone: 1-888-624-9888
    • Customer Support: 1-877-624-9777
    • Business Hours: Mon to Fri - 9:00AM to 5:30PM
    • Fax: 1-604-288-8022

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.58/10 8.58/10
    Chance of future purchase: Rating 9.64/10 9.64/10
    Shipping & packaging: Rating 8.98/10 8.98/10
    Customer service: Rating 9.51/10 9.51/10
    Return/Replacement policy: Rating 9.16/10 9.16/10

What is this?

3,812 Customer Reviews

Rating 10/10
5/5
modified review posted

"Best place to buy the things you need, with guaranteed quality! :)"


Rating 10/10
5/5
modified review posted

"I've got a whole gaming rig built from them last year, everything runs extremely smoothly.
And recently I got a Siberia Elite headset, defective. I did some googling, turns out this is due to steelseries's flaw design, nothing to do with NCIX.
However, with their customer care rep, Erick Chmara, I'm now in a process of RMA, and they allow me to use the store credit to pick another pair of headphones.

All in all, 1 word, amazing. I'll keep NCIX as my first choice of buying pc parts and electronics.
"


bhi---'s Avatar
Regina, SK, Canada
Rating 10/10
5/5
modified review posted

"Great place to pick up pieces to build your own system, or have one pre-made.

Usually the best prices, but they also price-match.

Great customer service and respect. Erick and Will helped me in a pinch to RMA an item very quickly, proficiently, and were just awesome all around. 10/10 would RMA again.

Will has helped with many, many orders in the past and he is always reliable and friendly.
"


Rating 10/10
5/5
modified review posted

"really great customer service. much appreciated."


Rating 10/10
5/5
modified review posted

"I have been purchasing most of my electronics from there for almost a decade, always had excellent service. Recently Jonathan Hart has been great at helping me with small issues with some of my orders."


Rating 10/10
5/5
modified review posted

"I was hoping to place a large order and hadn't yet heard back on my Advantage membership. Your rep, Jonathan Hart was quick to respond and was able to process my order immediately!

Also, after ordering, I inquired about some backordered products through email, and he was nice enough to call me to confirm the details and mitigate any concerns I had!

Thanks so much for all the help Jonathan & NCIX!
"


Rating 8/10
4/5
modified review posted

"NCIX is mostly great. They have low prices, they are conveniently located for me (and have many other locations) and their service is very fast. Their products are in great condition. They are also very friendly and shopping there can be a pleasant experience. The only area in which they're lacking is their website not always being up-to-date. Overall, I'd recommend it, just do your research and be careful. "


Rating 10/10
5/5
modified review posted

"Awesome service from Jonathan Hart today!! I called in looking to remove an item from my order. Not only did he immediately remove the item, he kept me in the loop as to the progress of my shipment and expediated it!

This is the best service I have ever received - because of Jonathan's service, I plan on doing more business with NCIX!! I am impressed!!
"


Rating 10/10
5/5
modified review posted

"Awesome place to shop.

Their pricematch is very good too.
"


Rating 10/10
5/5
modified review posted

"Great customer service, fast answer, cordial and helpful. Goes the extra miles for their customer."


Rating 10/10
5/5
modified review posted

"I have been a customer of NCIX for years, and recently purchased a new computer monitor from them. From a shipping gotcha on my original error, through an RMA and finally a delivery of a replacement monitor I found Darrel to be extremely helpful, prompt and courteous. I will continue to highly recommend NCIX to anyone for online shopping."


Rating 10/10
5/5
modified review posted

"Great order updates and tracking. Responsive support. I had a question about my order and received a very quick response which was followed up on later the same day with a resolution. Thanks for the great customer support!"


Rating 10/10
5/5
modified review posted

"Very helpful customer service. I initially contacted the wrong support department and still received outstanding service from the tech assistant named Darrel. NCIX RMA and product exchange policy is very fair. My biggest critique is for them to allow the customer more time to send in an RMA item, as some customers are very busy and cannot send in the item within their given deadline. I am very pleased with the merchandised I purchased from them and the outstanding service. Definitely will buy from NCIX again."


Rating 10/10
5/5
modified review posted

"Incredible service from Johnathan Hart. "


Rating 10/10
5/5
modified review posted

"Ordered a PS/2 USB adapter for a keyboard. Unfortunately, the adapter didn't work. They offered a "store credit" and free return shipping in a cordial and efficient manner."


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NCIX.com is a merchant member
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