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Store Rating and Reviews NCIX.com

Homepage: http://www.ncix.com Shop Now at NCIX.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.85 / 10
Six-Month Reviews: 318
Lifetime Reviews: 1711

   


Lifetime Rating: 9.10 / 10
All Stores Avg.: 8.12
7.81 Pricing of Products and Services
9.41 Likelihood of Future Purchases
9.37 Shipping and Packaging
9.03 Customer Service
8.92 Return or Replacement
Show Reviews Read all 1,711 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
105-4620 Viking Way
customer support email:
http://secure.ncix.com/message/
phone:
1-888-624-9888
customer support:
1-877-624-9777
business hours (est):
Mon to Fri - 9:30AM to 6:00PM

FAX: 1-604-451-8611


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 NCIX.com Customer Reviews
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Reviews 1 - 15 of 1692
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Very Satisfied
Reviewer: troysavary
Click Here to See the Profile for troysavary

11/18/09 9:26 AM
Best online shopping experience I have ever had. They shipped within a couple hours of my order and gave me tracking number. Prices were great and my package arrived next day, even though they are on the opposite coast as me.

Very Satisfied
Reviewer: poirier.simon
Click Here to See the Profile for poirier.simon

11/17/09 10:00 AM
Realy good price, Fast shipping at low cost !  
 
Will certanly buy there again

Very Satisfied
Reviewer: mopeymatt
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11/15/09 12:03 PM
I ordered a memory stick and camera at around 5PM so I was definitely surprised when it arrived the next morning!  
 
Speedy service as usual, I will definitely keep shopping at NCIX!

Very Satisfied
Reviewer: RT1225
Click Here to See the Profile for RT1225

11/15/09 8:47 AM
I just purchased an Acer Notebook from NCIX. I was amazed to have the computer delivered in 2 days. The packaging was very sturdy and there was no possibility of damage. It was excellent and fast service.

Very Satisfied
Reviewer: felip
Click Here to See the Profile for felip

11/15/09 7:56 AM
Fast, accurate, low prices, great inventory, hassle free. There's really nothing to complain about NCIX. I've always been been well served, will certainly continue shopping there and would recommend it to everyone.

Very Dissatisfied
Reviewer: Rai_Polo
Click Here to See the Profile for Rai_Polo

11/14/09 6:24 AM
Horrible customer service. Just in case your only going to read the first few lines of this review that is what your should know.  
 
I have dealt with NCIX for years and I have had several bad experiences with them. This last occasion they held my money for over a month and refused to ship me my items (3 Sanyo Xacti camcorders that I needed for a vaction) even though they had them at their vancouver and Toronto warehouses (check online stock if you don't believe me Nov/14/2009).  
 
Their reason for this was that the price they agreed to sell me the cameras at was too low? What? YOU AGREED TO THIS PRICE? If it was too low you could have said NO and saved me a month of waiting. On top of this no one would return my calls or send me an e-mail even though, Harely and Chris Both promised on several occasions to do so. No updates no items, nothing for over a month until I demanded to speak to a manager.  
 
resolution? I'm getting my money back and buying them from Bestbuy.  
 
Thanks for the amazing experience NCIX. If nothing at least you are consistent.  
 

Somewhat Satisfied
Reviewer: beezee2
Click Here to See the Profile for beezee2

11/13/09 11:02 AM
Advertised Ram as having $16.00 rebate, only to find that after purchasing 4 pcs and reading fine print that only 1 pc is eligible for rebate.  
Sure wish it was better explained.  
 
Explained to NCIX and they agreed to reimburse me for full rebate for each item and apologized for confusion with advert.

This review was modified by its author, beezee2, on 11/14/09 4:31 PM.

Very Satisfied
Reviewer: cyberalized
Click Here to See the Profile for cyberalized

11/13/09 9:24 AM
I have done many orders with NCIX over the years and never been disappointed. They are lightning fast and keep you informed by e-mail every time the status of the order is changing. In my opinion, it is the best web based computer shopping in Canada.

Very Satisfied
Reviewer: dbv
Click Here to See the Profile for dbv

11/13/09 12:09 AM
I frequently buy from NCIX. They ship fast and pack well. Regularly priced items are generally well priced. On-sale items are priced very low which is good. I had to deal with the customer support twice (one return, one DOA) and I had good experiences both times. Bear in mind there's a restocking feed on returns. Overall, I'd recommend NCIX to anyone.

Very Satisfied
Reviewer: parthursJR
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11/11/09 6:03 PM
I've been using this vender for years now and I have spent over $5000 there. I have never had any issues with them on returns, or price matching. Absolutely perfect service.

Very Satisfied
Reviewer: picofuse
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11/11/09 5:22 AM
What could i say, Perfect. Fast shipping and processing, good packaging and no mistake in my order.NCIX office are in BC and i'm in Quebec is the only thing i regret.

Very Satisfied
Reviewer: Shoryuken87
Click Here to See the Profile for Shoryuken87

11/11/09 4:50 AM
This was my first experience ordering at NCIX.com.  
They were quick to process and ship my order (took under 24 hours), and informed me every time anything related to my order occurred. They provided me with my order form via email, along with the status of my order each time it was updated. I did not expect such high quality customer service coming from any online merchant. Great prices, great service, I would recommend this site to anybody out there looking for computer parts and accessories at reasonable prices.  
 
At the moment I am waiting for my order to arrive, but I will update after receiving to comment on product quality.

Very Satisfied
Reviewer: Alassalaur
Click Here to See the Profile for Alassalaur

11/10/09 1:13 PM
Ordered a Blu-ray player after getting one DOA from Tiger Direct. Got it within 24 hours, works great, and at a better price than the first one. I'll be shopping NCIX exclusively now.

Very Satisfied
Reviewer: corsair2
Click Here to See the Profile for corsair2

11/10/09 8:22 AM
This company is my go to place for any tech product. Only if NCIX doesn't have what I'm looking for will I go somewhere else.  
 
Service, pricing, website... all excellent!

Very Satisfied
Reviewer: mrtinbutsr
Click Here to See the Profile for mrtinbutsr

11/10/09 3:21 AM
Excellent Prices and delivery! Just have to watch their sales - they cant be beat!

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