NCIX.com Reviews - ncix.com Ratings at ResellerRatings

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ncix.com

Computer Hardware & Software

Rating 9.30/10 3,242 reviews

9.30/100
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All Customer Reviews (3,422)


Rating 10/10 5/5
modified review posted Jun-11-2013

"Very good seller. My first order didn't go through. I was refunded my money back. Contacted twice regarding products and customer care representative was very kind and informative. I will shop at NCIX again."

Rating 10/10 5/5
modified review posted Jun-07-2013

"I purchased a video card (MSI Radeon HD 6450 625MHZ 2GB 1.3GHZ GDDR3 DVI HDMI VGA PCI-E Video Card) from NCIX with a factory rebate from MSI. I went trough a hell of a time to actually get back the rebate. As MSI tried everything to fail by my part to fail. It took approximately 7 months to receive it with major help from NCIX, a lot from Irene Law and some from Christopher Kinsman."

Rating 10/10 5/5
modified review posted Jun-04-2013

"It was a great experience from start to finish. I had trouble with getting the correct documents for a rebate but Customer Support replied very quickly and was extremely helpful. I am a satisfied customer."

DarkTAO's Avatar
SC, USA
Rating 10/10 5/5
modified review posted Jun-03-2013

"I found the parts I wanted for my new Haswell build on NCIX a few hours early. I decided to go ahead and put an order in. Afterwards, I felt I bought a motherboard a bit too low. I contacted NCIX and asked if there was a way I could change my order. Their response "No problem!"
With very little effort, I was able to get the motherboard I wanted and NCIX has earned itself a repeat customer!

Since I can't do 2 reviews, I was able to do the same thing for my processor. They allowed me to move to the 4770K which I wanted more.

TL;DR Buy from NCIX. They rock!"

Rating 10/10 5/5
modified review posted May-28-2013

"Great customer service and low prices!"

Rating 10/10 5/5
modified review posted May-28-2013

"I always had good service with NCIX and I'm not gonna stop buying there. Price are good too, which is a big plus! :)"

Rating 10/10 5/5
modified review posted May-24-2013

"I recently ordered a BitFenix Prodigy Mini-ITX Computer Case from NCIX during a sale a few weeks ago. When I was re-examining the case to see if there was any damage that I missed out on before my RMA time was up, I noticed that one of the tabs that hold the top handle into place was cracked. I contacted NCIX to see if I could get some replacement handles and they responded pretty quickly.

The customer service rep I dealt with, a person named Billy, went above and beyond in helping me fix the issue, and the handles are now currently in transit at no extra cost to me. As for the damage, it was caused by the screw being screwed in too tightly, which is a manufacturing issue (a somewhat common one if I hear correctly), and not the fault of NCIX.

The only thing that annoys me slightly is that the package still requires a signature, which isn't a huge issue, but a hassle nonetheless, and I would prefer it if no signature was required."

Rating 8/10 4/5
modified review posted May-23-2013

"Had some issues with an item being out of stock but it was quickly and professionally resolved by their customer service gods."

Rating 10/10 5/5
modified review posted May-21-2013

"I purchased Corsair's H60 watercooler from NCIX and the item said it came with free shipping. When I completed the order, I still had a charge for shipping. I called a sales representative (Richard W) and he helped solved the issue with shipping! Very fast and very helpful. I will gladly buy computer parts from NCIX.com again!"

Rating 10/10 5/5
modified review posted May-15-2013

"I have been shopping on NCIX.com for many years. Over the years I have had to make stops at the store (Richmond Sea Island and Richmond Aberdeen) to ask questions and have had exceptional service by one staff member in particular. He is not only knowledgeable about any product but also friendly and professional. "

Rating 10/10 5/5
modified review posted May-15-2013

"I have purchased some computer stuffs from this guys and I can tell you that the prices are almost always the best in the web market and the customer service is awesome!"

Rating 10/10 5/5
modified review posted May-14-2013

"I have bought several items from ncix and the service has been outstanding.
I was recently having a issue with my video card. I caled in and spoke to billy. I explained my situation, he told me to try one thing and WOW fixed it. Thanks again you made my day

And thanks to Nelson for selling me the product"

Rating 8/10 4/5
modified review posted May-12-2013

"Good shopping experience as usual, with one caveat: unfortunately, price match did not seem to work properly so I ended up paying more than I should have for one of my item. I am not sure what was going on: when I chose price match and entered all the required info, the item just vanished from my shopping cart, with no explanation."

Rating 10/10 5/5
modified review posted May-12-2013

"I have purchased thousands of dollars of items from NCIX over the years and have never had a problem with any product being wrong, and only one that needed to go back for an exchange (DOA), which wasn't their fault but they took care of it immediately. It never ceases to amaze me how fast they can get a product shipped out and into my hands."

Rating 10/10 5/5
modified review posted May-10-2013

"1. Nice Store and people.
2. Wide Variety of choice available. Even somewhat comparable to Newegg.
3. The Online Price Match is a LOVELY Feature.
4. Also the CUSTOM PC Build Option With "Parts you Buy" is awesome feature at very Reasonable price."

 
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