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posted Apr-28-2009 “Thank you for choosing n1wireless.com
We apologies for the inconvenience, and would like to confirm with you that the phone you've purchased from us is new with 1 year manufacture warranty if you've got a defective / damage product we can exchange it for you. Please check your email for RMA approval with instruction to send your phone back for replacement.
Sincerely,
N1wireless support team
”
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![Share](javascript:share_rating({"review_body":"The product they I ordered was in very good shape. It was shipped on time. So far I haven\u0027t any thing to complain about. I would purchased from this company again.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/455236#comment455236","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"Talise","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The entire process was very qyuick and perfect. The item received works better than advertised, the service from the merchant outstanding. ","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/407975#comment407975","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"onejham","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"n1wireless was really great with shipping my product and i got it really fast and i like what i order and i would tell my friends to shop at n1wireless anytime i rate them on a scale from 1-10 i would give them a 10 thanks n1wireless","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/454801#comment454801","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"cheryl haley","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very user friendly website. I had no trouble finding what I was looking for. Checkout process was clean and I received my item within 3 days by UPS.<br><br>Can\u0027t ask for more.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/460725#comment460725","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"Rweingartner","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The service provided was prompt and accurate. I found the value to be outstanding and would purchase through them again.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/478180#comment478180","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"janders2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My friend ordered two of these and was talking about it and I was so excited to get one for myself. She uses it all the time and I never had a hard time hearing her or her hearing me. <br><br>I have yet to use it but have found it very comfortable to wear. I know from her experience that I will be just as pleased as she is with hers.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/641932#comment641932","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"ladygoldwinger","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very happy with the courteous purchase I made of a supertooth3 BlueAnt Carkit Speakersphone from N1wireless. I received it in the mail quickly and it sounds great in the car. The price couldn\u0027t be beat anywhere around. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/444845#comment444845","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"harold harris","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"N1wireless.com very professional, timely delivery, product 1\/2 price of localy retailer. Plesed, will use them again.","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/452745#comment452745","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"stevelacy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered the Plantronics Voyager 855 Bluetooth Headset. Order was processed as promised and I am very pleased with the product. The price was right and the package arrived on time and in good shape. This is the first bluetooth headset that really allows me to hear clearly above road noise. ","link":"http:\/\/www.resellerratings.com\/store\/N1_Wireless\/comment\/457467#comment457467","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/N1_Wireless.jpg","store_name":"N1 Wireless","username":"patnbills","rating":"5"}, "single");){kind=link}
"I'm completely disappointed. I ordered 2 Motorola Rizr phones on April 16 and received them on April 23. One was fine but the other one, a "deluxe package", was clearly been used for a while. The packaging was badly worn, the cell phone had dents and scratches and the lid of the battery compartment didn't close. The battery looked used and old as well. Same night I sent an email to n1 customer support and next day I left a message on their answering machine. Mean while I called at least 15 times all 3 different number they have and I could not speak a single time to a living person. You get only the automayic answering system. On April 27, still waiting for an answer, I tried to request an RMA on n1 web site. After putting in the order ID I got the message "RMA not available-10 days redemption period expired". I called again and left another message on their answering machine. Few minutes later I get the first email from them apologizing for the inconvenience and asking me to call them on one of their 3 phone numbers. I sent another email and left another message explaining that it is impossible to talk to anybody by calling their number.
Nobody got back to me by now and I sill have the old scratched and dented cell phone being unable to get an RMA number to send it back.
I hope a lot of people read this review because I feel it is impertinent to let customers pay money for a "deluxe package" and then send out a used and broken product. Furthermore, this is not only the worse customer service I met shopping online for years, it is actually no customer service at all!
I just hope they will finally get back to me soon. The cell phones are for my kids and my daughter was crying the day she saw her new damaged phone."