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n1wireless.com

Cellular & Accessories and Consumer Electronics

Rating 6.82/10 579 reviews
6.82/100 (6-month rating)
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All Customer Reviews (579)

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Rating 2/10 1/5
modified review posted Nov-07-2011

"Awfull - WORST VENDOR EVER - my Jawbone era came incomplete without the accessories listed Jawbone and the company refuses to fix the issue or Their support phone lines NEVER get answered and the emails just say talk to the phone line
Here are the "support lines" so you can try them AVOID THIS VENDOR
N! Wireles Customer Support
(347)240-0290
(347)240-0287
"

Rating 10/10 5/5
modified review posted Oct-20-2011

"I ordered the Kinect Sensor for XBox 360 from this merchant and the product arrived very quickly. The product works well and I am happy with the purchase"

+ Read the user comments for this survey
Rating 10/10 5/5
modified review posted Oct-13-2011

"Thank you for products you sell iam looking forward to purchase a A877 impression just wait for specials. fast order and fast shipment, excellent customer service."

Rating 2/10 1/5
modified review posted Oct-07-2011

"I purchased a blackberry bold 9000 from N1 on September 25, 2011. After charging my card, I received an email stating that my phone was placed on back-order and would ship in 1 to 7 business days. It is now October 7, 2011 - 10 business days later and I have received no word on the staus of my phone.

I called the billing and sales inquiry numbers (1-347-240-0290 & 1-347-240-0287) respectively - no one answered at either - the billing number had been disconnected and the sales number took me to a voice mailbox that was full. (Running into this, in general, when dealing with a service complaint is pretty scary).

So I then used the customer service number ( 1-347-240-0289) - and although this number worked the person who answered my call should in no way be employeed to work as a customer service representative.

His name was "Joe Omer" - He was disrespectful,ineffective, unresponsive, and perceivably lazy. I have recently dealt with insurance claim representatives from liberty mutual that were more helpful - and believe me that is SAYING SOMETHING.

I make it a point to always be polite to people working in this line of service because I too used to deal with customer complaints at my last job. I know it is not their fault that there is a problem and that this is probably the first they have heard of your issue - but irregardless not answering a phone call with a formal greeting, taking upwards of 10 minutes to search for an order number that was given to you upon greeting, and then not providing any assurance of a resolve is
JUST NOT GOOD BUSINESS!

This is my second order from N1 but it will my last - the cost of their products might be better, but having good service to back up your product is better business.

N1 you are in need of a new business strategy - STAT!!!"

Rating 8/10 4/5
modified review posted Oct-03-2011

"I'm giving N1 a "4 Star" only because I'm reserving one star for when (and if) I have to deal with customer service (it's what I do).
I purchased a Jawbone ERA Shadowbox Bluetooth earphone at a very good price - around 60% off retail (perhaps the best price on the internet).
The product came without the factory Jawbone packaging and the product description on N1's website did say "Open Box" which suggests either a re-pack or refurb. The instructions look like they were photocopied. Regardless, the product is terrific - works great. The optional parts (ear pads & over-the-ear hook) are new.
Shipping was fast and arrived in good shape. I ordered on 9/25/2011 and received in 4 days.
Regarding N1wireless - so far, so good and I'll probably give these guys another shot in my next purchase. "

+ Read the user comments for this survey
Rating 2/10 1/5
modified review posted Sep-29-2011

"Terrible Customer Service!

Avoid!! Avoid!!!"

Rating 2/10 1/5
modified review posted Sep-28-2011

"I bought a brand new SideKick 3 for my son less than 30 days ago and it is a piece of junk. Some of the buttons stopped working, the contacts would disappear and there would just be lines on the screen among other things. It was difficult to get through to their customer service when I finally did, I was told because its after the 14 days warranty they could not help me. "

Rating 4/10 2/5
modified review posted Sep-25-2011

"On a scale of 1 to 10, N1 Wireless gets a 3. They shipped me a good product but failed to ship it right away. I even paid over $20 to get overnight delivery. When i finally received it ( 6 days after purchase) the shipping label displayed 2DAY Shipping. Sent a email to ask for a reason for this error but I never received a response."

Rating 10/10 5/5
modified review posted Sep-22-2011

"Very good products and a very good seller."

Rating 10/10 5/5
modified review posted Sep-19-2011

"Prompt delivery, Great price. Very happy 5 *****"

 
 
 

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