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"The purchase and shipping was smooth, but the only thing protecting the pci card that i bought were two pieces of cutout cardboard placed on both sides of the card and a static bag."
This review was modified by jerenity on January 19 2006 12:23:01 PM
"I ordered Audio Authority 9A60 HD VGA->Component converter, because it was bit cheaper then in other stores and shipping was free. I received small box with nicely packed device 4 days later. I didn’t use customer service, but having contact phone number and store address somewhere at web site pages would be good. "
This review was modified by Stolbovoy on November 03 2005 12:09:37 PM
"StormLogic is a pleasure to deal with. They did everything they said they would do and even more. The Dragon HTPC is a very well built PC with first class components. It is almost noiseless."
"This store has excellent service. I ordered my item and I received it very quickly. StormLogic dropped the price of my item a week later. I sent them an email explaining that I had just purchased it a week before the price drop and they gladly refunded me the difference. I highly recommend the honest and customer-focused people at StormLogic."
"This store is first-rate in all areas. They carry unique hard-to-find parts for digital video recorders (e.g. MythTv boxes). Their policies and customer service are second to none. I have re-ordered from them and will do so again in the future."
"Prior to placing my order for a Dragon v2.0 KnoppMyth System, I made several inquires about system options. My emailed questions were each answered within a day, if not sooner, and I found the answers to be complete and ultimately (i.e. once I received my Dragon) accurate.
Their order system advised me: 1) when my order had been processed, giving me an estimated delivery time frame; 2) when the custom build of my Dragon had started; and 3) when my system had shipped.
I received the system three working days after it shipped (free of charge) and it arrived in perfect condition. Everything inside the Dragon case was sound and my subsequent installation of KnoppMyth completed without problem. A question I had during installation was answered within an hour after I asked it.
MythTV gets better with each release. And, I think, the Dragon v2.0 is going to be an excellent hardware platform for video capture as well as for video creation, editing and management.
I'm just starting to use the system today, but I'm sure that if I run into any problems, they will be resolved quickly by the folks at StormLogic."
"Excellent price, free and prompt shipping. Had a problem because USPS couldn't deliver the package, even though the address was perfect (i.e. no fault of Mythic.tv). They were great about resending it without additional charge. Would use them again for preference, if they have what I need. "
"Resolved issue with unlisted shipping address. Response and solution were prompt and attentive to detail. Overall level of customer service was excellent. I can highly recommend this vendor based on a very positive experience."
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This review was modified by 
posted May-20-2007 
This review was modified by 
![Share](javascript:share_rating({"review_body":"I ordered Audio Authority 9A60 HD VGA->Component converter, because it was bit cheaper then in other stores and shipping was free. I received small box with nicely packed device 4 days later. <br>I didn\u2019t use customer service, but having contact phone number and store address somewhere at web site pages would be good.<br>","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/228113#comment228113","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"Stolbovoy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"StormLogic is a pleasure to deal with. They did everything they said they would do and even more. The Dragon HTPC is a very well built PC with first class components. It is almost noiseless.","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/316626#comment316626","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"phollings","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This store has excellent service. I ordered my item and I received it very quickly. StormLogic dropped the price of my item a week later. I sent them an email explaining that I had just purchased it a week before the price drop and they gladly refunded me the difference. I highly recommend the honest and customer-focused people at StormLogic.","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/250514#comment250514","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"ed3120","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This store is first-rate in all areas. They carry unique hard-to-find parts for digital video recorders (e.g. MythTv boxes). Their policies and customer service are second to none. I have re-ordered from them and will do so again in the future.","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/355305#comment355305","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"joebarnhart","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Prior to placing my order for a Dragon v2.0 KnoppMyth System, I made several inquires about system options. My emailed questions were each answered within a day, if not sooner, and I found the answers to be complete and ultimately (i.e. once I received my Dragon) accurate.<br><br>Their order system advised me: 1) when my order had been processed, giving me an estimated delivery time frame; 2) when the custom build of my Dragon had started; and 3) when my system had shipped.<br><br>I received the system three working days after it shipped (free of charge) and it arrived in perfect condition. Everything inside the Dragon case was sound and my subsequent installation of KnoppMyth completed without problem. A question I had during installation was answered within an hour after I asked it.<br><br>MythTV gets better with each release. And, I think, the Dragon v2.0 is going to be an excellent hardware platform for video capture as well as for video creation, editing and management.<br><br>I\u0027m just starting to use the system today, but I\u0027m sure that if I run into any problems, they will be resolved quickly by the folks at StormLogic.","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/301036#comment301036","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"m_bigler","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent! Product arrived quickly and professionally packaged. Very easy transaction, I would definitely do business again!<br><br>Also a bonus: Shipping was included in the cost of the product!","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/343017#comment343017","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"sluter","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent price, free and prompt shipping. Had a problem because USPS couldn\u0027t deliver the package, even though the address was perfect (i.e. no fault of Mythic.tv). They were great about resending it without additional charge. Would use them again for preference, if they have what I need.<br>","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/298235#comment298235","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"jimmyfergus","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Resolved issue with unlisted shipping address. Response and solution were prompt and attentive to detail. Overall level of customer service was excellent. I can highly recommend this vendor based on a very positive experience.","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/339445#comment339445","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"dsmolka","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent pre-sales support lead me to select this seller. My technical questions were answered quickly, usually within the hour.<br><br>I placed the order on a Saturday, selected free ground shipping and the good arrived on the Thursday. Excellent service!","link":"http:\/\/www.resellerratings.com\/store\/MythTV_StormLogic\/comment\/295553#comment295553","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MythTV_StormLogic.jpg","store_name":"MythTV - StormLogic","username":"bbear","rating":"5"}, "single");){kind=link}
"The purchase and shipping was smooth, but the only thing protecting the pci card that i bought were two pieces of cutout cardboard placed on both sides of the card and a static bag."