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"I was satisfied with the quality of the prints I have ordered but their processing time is extremely slow. I first ordered picture canvas as a Christmas present on December 6th. I did not receive it until mid-Janauary. I e-mailed them asking about my order and got no response. I finally reached a service rep via their online chat. My latest order was placed on January 10th. I again had to contact a service rep by online chat to discover it has finally shipped. As of January 24th I still do not have my canvas."