posted Jan-09-2012
posted Mar-09-2012 “Dear customer
Thank you for order and we are sorry to hear that you have unpleasant experience.
We are welcome you to return your purchase if you are not satisfied with product because we truly want you to have a good experience with us and happy with our product. That is why we stated our return on check out page and the order invoice and the return policy page, so you to contact us.
Yes. We have shorter period of return time because the merchandise we are carrying is special occasion items. However we normally accept the return within 30 days. Please let us know your order #, so we can address this issue.
Thank you.”
posted Dec-20-2011
posted Jan-09-2012 “Dear customer
We apologize for the expereinece. However, we stated on the site that the item is available in 4-6 weeks to ship. You placed order 11/27/2011 and we shipped 12/12/12, which was what we promised. we also expedited your order to 3Day UPS with our cost just to make your Christmas happy. The stock Availability is in our produt page right below the style # in Red.
Thank you.”
posted Dec-01-2011
posted Dec-05-2011 “Dear customer,
Please provide us with your order number so that we can check on your order to give you your order status. You may also call us at 1-877-MGDRESS or email our customer service department: customerservice@mygirldress.com
Thank you,
Customer support team”
"Great experience! Fast and easy!"