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Full Rating Profile
My Jewelry BoxCoupons
  • My Jewelry Box
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 1.25/10 1.25/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

1,897 Customer Reviews

Rating 2/10
1/5
modified review posted

"Husband got my engagement and wedding ring from this company in 2012. Had to return it when a diamond fell out. They replaced it with no problem and shipped the ring back within a month.

Fast forward to December when I returned my set to have it shined and have the diamonds tightened. I called to check on the status and was told that because of the busy holiday season, I would expect my rings back by the end of January. I called at least once a week. Most recently now when I call, the customer service dept is closed but you can leave a voice message or send an email. I've done both numerous times with no response. The website is down. I went on FB and posted a message and someone commented that the company was closed. I just want my dang rings back!
"

modified review This review was modified by biglisha on February 12 2015 06:36:57 AM


Rating 2/10
1/5
modified review posted

"I am not sure what is going on with this company. January 30th I placed an order it was approved and CHARGED to my Mastercard. The next day the web site was gone and every time I call there it says the Costomer service dept is currently closed(all day). Last night I receive an e mail stating that my order has been called and if this is an error call the customer service dept or e mail them. I have done both several times and left messages on their phone. I have not got a call or an e mail back. Now I have over $900 charged to my mastercard and no product. I would be very careful before choosing to place an order with this company. Seems like there may be some funny dealings going on here. I am now going to get in touch with Mastercard to have the charges disputed. Thanks for nothing!!"


Rating 2/10
1/5
modified review posted

"I wanted to return this product attempted to contact customer service three times and did not get one response. Product is dull and lifeless looking for one caret diamond earrings. Would never buy from again much less refer anyone to do so."

modified review This review was modified by Daiso on December 20 2014 08:03:31 AM

Rating 4/10
2/5
modified review posted

"I felt the quality was very poor."


Rating 2/10
1/5
modified review posted

"Not good at all. Slow shipping, and quality of diamond is not what they say.
"


Rating 8/10
4/5
modified review posted

" BMO $50.32 27-Feb-14 Mother's Love chain MyJewelryBox
I guess I expected the pendant to be slightly larger than received. It is obvious you need to enlarge on the site for the buyer to see the details, but I honestly found it quite small.
Thank you
"


Rating 10/10
5/5
modified review posted

"The item was beautiful on my friend. I will order from the company again."


Rating 10/10
5/5
modified review posted

"Initially there was some confusion and order was shipped on time but after re chatting with customer care, they delivered next day. I am happy and was able to gift my wife on decided date. "


Rating 10/10
5/5
modified review posted

"my earrings came very quickly, even quicker than they said...they are just beautiful..."


Rating 4/10
2/5
modified review posted

"purchase was listed as in stock when i payed for it but after waiting a week for delivery i called the company and was told it was actually back ordered for 2 weeks. i was informed that it could be shipped out overnite when it came in at no cost to me. after 2 and a half weeks i talk to the rep and he tells me he will call me back. he never does. 4 days later i call and was told that it will be shipped from the manufacturer at the end of the week and then they will overnight it. this will be over a month to receive a wedding set that was listed as in stock on the website. "

modified review This review was modified by mark_rapsawich on April 08 2014 12:23:12 PM

Rating 8/10
4/5
modified review posted

"well packaged, but shipping took a little bit. "


Rating 10/10
5/5
modified review posted

"Timely delivery and great price. Most impressed with their billing security."


Rating 4/10
2/5
modified review posted

"Took to long to receive order and was never provided any information as to what was going on with my order. "


Rating 10/10
5/5
modified review posted

"my girl friend like her ring. Thank you"


Rating 10/10
5/5
modified review posted

"I love this ring! Absolutely painless experience... I would order from Jewelry Box again in a heartbeat.

P.S. I don't remove my rings for anything (except to paint) even though they suggest it. The ring has held up beautifully!!!
"


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