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Full Rating Profile
  • My Freedom Smok
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 3.75/10 3.75/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

5 Customer Reviews

Rating 2/10
modified review posted

"Horrible company. Ordered an RDA and machining was not right on the air flow ring making it un-usable. I understand, not really their fault, but they will not answer my emails about it. Also, wrote a review on the RDA as to what happened. The next morning my 1 star review was deleted from their page. Pretty shady if you ask me. They only keep their top reviews and delete the rest. What kind of business is that? Equals out to lying to their customers. "

modified review This review was modified by Axom on January 16 2015 07:45:41 AM

Rating 10/10
modified review posted

"I have ordered from My Freedom Smokes at least once a month for the past 5 months or so. I love them the only time an order had a mistake was my first one. It was my mistake not theirs and they didn't have to fix it for me but they did. My order this week was is great, I am never disappointed. No they did not ask me for a review I usually review products on their website or which ever websites I use. But they do not have an overall option for reviews. I love the juices and also the diy products. "

modified review This review was modified by gar727bea on November 10 2014 08:59:01 AM

Rating 2/10
modified review posted

"My wife ordered me a starter kit for the ego -c twist. Both of my cartomizer tanks came deformed and one unusable. I emailed them and sent pictures, to which they replied it must be dislodged from the base that happens. When clearly the tank is so misformed it cannot function. This will be the last time I do buisness with them."

modified review This review was modified by turtlevapz on September 19 2014 12:40:49 AM

Rating 2/10
modified review posted

"Worst customer service. A bottle of liquid popped open and spilt all over my car and clothes while on a trip. It was a 60ml bottle which costs about $27. The only response I get, "you can use a paper clip" I will never do business with them again, and highly recommend you stay away as well."

modified review This review was modified by kilago on January 16 2014 03:21:37 PM

Rating 10/10
modified review posted

"Amazing company! Excellent prices, VERY fast shipping. Great customer service. Good product selection. They frequently offer coupons and specials. This company is among my favorites and has turned me into a loyal customer :)"

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