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43 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","store_rating":"9.83","total_reviews":"43"}, "store");)
reply posted Mar-05-2013 “Dear Van,
Thank you for the excellent review! I appreciate you taking the time to share your positive experience here and I am thrilled to read that our cigars have met your expectations, and our service delighted you. I hope your nice impression will bring you back to My-Cuban-Cigars.com many times!
Kind regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Jan-17-2013 “Bonjour, Edouard, et tout d'abord merci de nous avoir laissé un commentaire si encourageant et d’avoir pris le temps de nous faire partager votre expérience.
Bien cordialement et dans l'attente de vous servir de nouveau!
Sonya Rendall
Service à la Clientèle”
reply posted Jan-03-2013 “Dear Mike,
Thank you for having taken the time to write the positive review. Your good words will go a long way and we are glad to know that we could meet your expectations.
Once again, many thanks from our team for your encouragement and your enthusiastic words. We would like to thank you for having your business with us and hope that you will enjoy your Jose La Piedra Brevas and Cazadores and Vegas Robaina Clasicos!
Warm regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Jan-03-2013 “Dear Milfred,
Thank you for your lovely review and your comments - much appreciated. Our team reads all the reviews too and they (especially the shipping department) will be delighted to read yours. Thanks again! We look forward to continuing our service to you!
Kindest regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Dec-24-2012 “Dear Ivan,
I would like to thank you for your wonderful feedback. Your kind words are the best reward for us and the best motivation for further improvement. It is always great to know that we have met your expectations in both service and quality.
We hope that you will thoroughly enjoy your Hoyo De Monterrey Epicure Especial and Partagas Serie D No.4 Tubos!
Sincerely yours,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Dec-12-2012 “Dear Larry,
Thank you for such a nice review. It is reviews like yours that really make it all worthwhile for both myself and our staff. We are always striving to make your shopping experience even better. I hope you will enjoy your Romeo Y Julieta Churchills and Cohiba Siglo IV and will be back soon!
Warm regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Nov-01-2012 “Dear Richard,
Warm greetings from My-Cuban-Cigars.Com and thank you very much for taking the time to share your experience with us! I am very pleased to see your positive and encouraging comment in regards to your recent purchase with us. I have no doubt your compliments will go a long way towards motivating our employees to continuously provide a premium service for our valued customers.
Enjoy your Hoyo De Monterrey Epicure No. 2! Thank you very much for shopping with us once again!
Kind regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Oct-03-2012 “Dear Sir,
Thank you for your great feedback. We can’t help but appreciate your opinion of our store. It is really very important for us to know that you appreciate the product and service that we provide.
The best pleasure we can have is to know that we have managed to satisfy you!
Sincerely yours,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Sep-19-2012 “Dear Massimo,
Thank you for your great review! I was delighted to read that you enjoyed your Montecristo No. 2 and Cohiba Siglo IV. I will certainly convey your kind words to all the team members. On behalf of everyone at My-Cuban-Cigars.Com, I look forward to continuing our business association!
Sincerely yours,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Aug-29-2012 “Dear John,
It is a pleasure to have you as our customer and we are very pleased that you enjoyed your Cohiba Maduro Genios so much!
Thank you for taking the time to post your great review! It's certainly much appreciated.
We hope that you will enjoy your Cohiba Siglo 6 just as much!
Kind regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Aug-20-2012 “Dear Mick,
We are very happy to see your wonderful review! I hope that you friend has enjoyed his birthday gift and I am glad that you think that your cigars are fantastic.
Thank you once again! We look forward to doing business with you long into the future!
Warm regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Aug-17-2012 “Dear Jason,
Thank you for taking the time to write this very valuable review of your shopping experience at My-Cuban-Cigars.Com. It is very rewarding to know that you appreciate our fast shipping and the quality of our cigars.
Please note that we are always at your service! Have a great time smoking your Jose La Piedra Brevas and Rey Del Mundo Demi Tasse!
Warm regards,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
reply posted Jul-20-2012 “Dear Nadia,
Thank you very much for your wonderful words! We are very glad that both you and your friend have enjoyed the Cohiba Robustos.
We also thank you for the compliments on the website and our customer service! Your honest feedback makes us work even harder and better!
Gratefully,
Sonya Rendall
My-Cuban-Cigars.Com Support Team”
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![Share](javascript:share_rating({"review_body":"Once again, My-Cuban-Cigars did an outstanding job with my order. And even with minor issues regarding shipping and payment, the service I rec'd from Ms. Sonya Rendall was nothing short of OUTSTANDING to correct the issues. It's quality service like that of Ms. Rendall that keeps me coming back time and again. She is a one of the main reasons I don't order my cigars from any other vendor. Always delivered on time, in perfect condition and exactly what I ordered. And if a problem of any kind, Ms. Rendall is there to help. Thank you very much.<br><br>Derek","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2762007#comment2762007","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"Nova71","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been doing business with My-Cuban-Cigars for almost 8 years. I have never once been disappointed in quality or service. Their support group has always worked very hard to make certain I am completely satisfied. Their cigars are of such superior quality that I travel with my cigars when I know that there are Cubans are available locally. Their cigars are superior.","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2461489#comment2461489","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"pottersrocks","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent site de vente.S\u00e9rieux et rigoureux, bonne conservation des cigares.Le seul \u00e0 ma connaissance qui accepte de livrer en France. La livraison est assez rapide, le service et digne de confiance et les prix restent un peu plus attractifs qu'au pays.<br>Bravo!","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2289457#comment2289457","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"eldouaron","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Thank you, My Cuban Cigars, you are truly a breath of fresh air! Well, so to speak...lol I have now made several orders from MCC and feel I have enough history with them to feel confident in their customer service, their good communication, their wonderful and fast shipping and in the quality authenticity of the cigars. They have probably the best selection out there and have even shipped me cigars with some great aging in progress. I will continue to send my business to Sonya and crew at My Cuban Cigars.<br><br>Thanks from a happy BOTL!","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2219345#comment2219345","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"Jaggerdays","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Lightening Fast service. Package arrived before estimated delivery date once again. Never ceases to amaze me.<br><br>The care and detail given to the packaging of each shipment is top notch compared to several other companies i have ordered from in the past.<br><br>Definitely my online recommendation to friends, family, and connoisseurs alike. <br> ","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2219337#comment2219337","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"Milfred","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great store - very good prices and selection. <br>This was my first order and unfortunately the package got lost in the mail. When I contacted Sonya, she responded very quickly and made every effort to track the package. When it was clear it was lost, the cigars were reshipped for free and I got them in about a week and a half - very fast, considering shipping to south-east US during the holiday season. The Cubans came in in sealed with original labels boxes, just like I requested.<br>I will definitely be ordering more cigars from them and will absolutely recommend them to my friends!","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2198341#comment2198341","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"luefher","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast shipping had my cigars in less then a week. Top of the line customer service as well. I highly recommend My-Cuban-Cigars.com if you want the best sticks, at a fair price and with fast shipping. A+++","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2152547#comment2152547","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"lposse1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Just to say I have always had excellent service from My-Cuban-Cigars. On the last occasion when the order did not arrive they worked to track it and when it was not found they resent the order which arrived in 3 days. Many thanks great service","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/2020569#comment2020569","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"RichardWhiteLondon","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good prices, authentic cubans. My cuban cigars offers superb service. They respond immediately and shipments are always on time. Thanks<br>","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/1932661#comment1932661","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"BengSoli","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy to order, and very quick customer service, I have enjoyed an authentic Montecristo No. 2 and Cohiba Siglo 4 and have put the rest to sleep in my humidor to get some age. Definately recommend to anybody who wants to make sure they get the real thing.","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/1888207#comment1888207","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"massimo8","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Amazing, I have had multiple orders with My cuban and they always come through. Always perfect condition, always authentic. Last night i smoked one of the Cohiba Maduro Genios and i have to say i think i just had the best cigar of my life!!! Wonderful website, im hooked for life.","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/1829461#comment1829461","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"Jugg454","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Seemed like a good idea to order some \u0027genuine\u0027 Cuban cigars online for a friend\u0027s birthday present so I thought I\u0027d put in a small order as a test run. To my surprise, the order came within a few weeks to Australia, and even though it was inspecetd by customs, the cigars were delivered to my front door. Even more surprising was the excellent packaging and I was impressed that the cigars were truly genuine Cubans! Smoked a few already and they are fantastic. Will definitely order many more with confidence. Many thanks!","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/1803779#comment1803779","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"mkmickey","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Received my cigars quick and package well great prices and fast shipping will buy from again also authentic enjoy","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/1798819#comment1798819","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"Jt78","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My Cohiba order was so exciting! I got them as a birthday present for a friend, and he\u0027s been raving about them ever since - so I had to get some for myself. The website was easy to navigate, and customer-friendly, the customer service representatives were patient I definitely recommend them.","link":"http:\/\/www.resellerratings.com\/store\/My_Cuban_Cigars\/review\/1728524#comment1728524","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/My_Cuban_Cigars.jpg","store_name":"My-Cuban-Cigars.com","username":"NadiaBrightman","rating":"5"}, "single");){kind=link}
"I have been a customer of My-Cuban-Cigar for over five years. During that time they have not
disappointed me. Every order has been taken and delivered on time, except once. That exception
proved to me what a stand-up company they were. After waiting a reasonable time for delivery, and not
receiving it, I contacted them, and they immediately reshipped the order at no cost. Bottom line is they believe and trust their customers as they ask us to trust them. And yes, the cigars are always delivered sealed, and very fresh.
Dwayne Willms"