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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MySecuritySign MySecuritySign Elite Status
    • Address: 300 Cadman Plaza West, Suite 1303, Brooklyn, NY
    • Contact: customerservice@smartsign.com
    • Phone: (800) 952-1457
    • Customer Support: (800) 952-1457
    • Business Hours: 8:00 AM EST - 7:00 PM EST (Mon. -Thur.) / 8:00 AM EST - 6:00 PM EST (Friday)
    • Fax: (718) 504-4448

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 2.50/10 2.50/10
    Return/Replacement policy: 0.00/10

What is this?

1,797 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5

"The sign quality was great. But I wanted to change something on the origiJnal design. We went through 4-5 iterations of approval and the designs they asked me to approve was never what I asked for. It was like no one really read my comments. They finally sent me a mock up that I liked even though it was different from my request. I was tired of screwing with it at that point so I approved it. Then the sign they sent me was nothing like any of the mock ups. It worked OK so I kept it and complained. I still haven't got a response from my complaint. I can't imagine doing business with theM or recommending them. "


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Verified Customer
Rating 10/10
5/5

"Thank you..working with you was quick and easy."


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Verified Customer
Rating 10/10
5/5

"The sign was exactly what I needed. Prompt delivery and all parts were there. Job well done. "


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Verified Customer
Rating 10/10
5/5

"Quick and easy transaction. Absolutely no complaints. "


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Verified Customer
Rating 10/10
5/5

"The whole experience went well. They got it to me quickly and the quality is very good."


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Verified Customer
Rating 10/10
5/5

"I was able to custom order what I needed and turned out great! Will use again!!"


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Verified Customer
Rating 10/10
5/5

"Great product, fast shipping."


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Verified Customer
Rating 10/10
5/5

"i love the signs, and the transaction/shipping was smooth"


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Verified Customer
Rating 10/10
5/5

"Great signs! Worth every penny! "


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Verified Customer
Rating 10/10
5/5

"Excellent service and product!"


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Verified Customer
Rating 10/10
5/5

"Kept me updated on the progress of my order and was glad to see my multiple packages came in on the same day."


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Verified Customer
Rating 10/10
5/5

"Easy ordering, quick shipment, quality product. "


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Verified Customer
Rating 10/10
5/5

"User friendly website and prompt delivery. "


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Verified Customer
Rating 10/10
5/5

"Great signs will be order more in future "


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Verified Customer
Rating 10/10
5/5

"Happy until this survey showed up 25 min characters okokokokokokokokokokokokokokokokokokokooooooooooooooooooooooooooooooooooooooooooooookkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk"


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MySecuritySign is a Merchant Member! Learn more

MySecuritySign is a merchant member
MySecuritySign participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,710 merchant members.