
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-21-2012
posted May-21-2012 “We really want to thank you for having taken the time to fill out our questionnaire. We do appreciate hearing from our customer, as their comments are vital for us to continue improving our services. You are absolutely correct your replacement shade was sent to a wrong address and we truly apologize for the error made in the warehouse. We hope to have rectified the error by shipping a second replacement shade. Even though we do whatever is possible to insure that our customers are satisfied it is unfortunate that errors like this one happened. We hope that you will give us another chance to serve you in the future. We would like to offer you free shipping and an additional discount on your subsequent order to compensate you and keep you as a future customer. We appreciated your business and are most willing to accommodate you in any way possible.
Again, we thank you for your comments and we apologize for the inconvenience.”
"I ordered the wrong amount and your customer service was great in fixing this!"