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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MyDoorSign.com MyDoorSign.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 300 Cadman Plaza West, Suite 1303, Brooklyn, NY
    • Contact: customerservice@smartsign.com
    • Phone: (800) 952-1457
    • Customer Support: (800) 952-1457
    • Business Hours: 8:00 AM EST - 7:00 PM EST (Mon. -Thur.) / 8:00 AM EST - 6:00 PM EST (Friday)
    • Fax: (718) 504-4448

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 8.00/10 8.00/10
    Shipping & packaging: Rating 8.00/10 8.00/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

What is this?

1,957 Customer Reviews

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Verified Customer
Rating 10/10
5/5

"No issues, very good service."


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Verified Customer
Rating 10/10
5/5

"This was a "no pain" process and fast!"


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Verified Customer
Rating 8/10
4/5

"The only real problem is that you don't have a "starter strip" to aid in installation."


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Verified Customer
Rating 10/10
5/5

"Great products and came on time! Thank you! :)"


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Verified Customer
Rating 10/10
5/5

"Everything was accurate and fast. Great service."


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Verified Customer
Rating 10/10
5/5

"I have ordered before from your company and I am always extremely satisfied with the order."


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Verified Customer
Rating 2/10
1/5

"I ordered my sign on April 27!! I had to keep repeating my instructions to this sign company. There are 24 e-mails between me and this sign company, which is a time-consuming distraction from my work. I have asked to work with the same customer service rep. so I wouldn't have to repeat instructions but they don't do it that way. As a result, they have sent me 2 incorrectly-executed signs. Two months later, I still have not received the product I paid for but anticipate that the 3rd time will be the charm. The price of $37 for the sign was fair. However, I thought the $20 charge for drilling the 2 holes off center, as I had requested, was a bit high. The shipping was also problematic. UPS stated that the shipper required my signature and refused to ship to my local post office at their physical address where UPS has shipped many packages (even furniture) to me before."


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Verified Customer
Rating 10/10
5/5

"Timely delivery and product looked as expected. All good."


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Verified Customer
Rating 10/10
5/5

"Order came quickly. Good quality."


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Verified Customer
Rating 10/10
5/5

"My experience with Mydoorsign was great, website is user friendly, staff was very helpful. I definitely recommend. "


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Verified Customer
Rating 10/10
5/5

"Quality products delivered quickly!"


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Verified Customer
Rating 10/10
5/5

"Great quality signs and fast shipping"


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Verified Customer
Rating 4/10
2/5

"one of the three signs was not the correct color. Also the quality of the signage was not to the level I was expecting. I have requested to return the items and have the cost credited back to my credit card account."


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Verified Customer
Rating 10/10
5/5

"They had the signs I needed and they arrived in a timely manner. Thank you. "


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Verified Customer
Rating 8/10
4/5

"quality signs, expensive price, okay"


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MyDoorSign.com is a Merchant Member! Learn more

MyDoorSign.com is a merchant member
MyDoorSign.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.