I have ordered a number of things from MWave. This current invoice item was a wireless router. While I haven't yet installed it, the directions seem clear. I don't worry about it because I trust MWave's guarantee. MWave seems to have a heads-up system: I shopped their website a few times for a wireless router but didn't buy. Then they sent me a specific one-item sale offer for a router that I couldn't resist, and they didn't kill me with a zillion dollar "shipping & handling" charge. In comparison, an OK priced electric blanket I shopped for ($50) on Amazon shipped for $12.95. Oh, please. For a blanket? Who'd they have "handling" it, naked Amazonian virgins?
Anyway, I'll definitely shop MWave first for electronic and computer stuff.