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Ratings Rating
Full Rating Profile
  • Rating 6.88/10 4 reviews

    6.88 / 100
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    Mul-T-Lock-Online.com is not a merchant member
    Mul-T-Lock-Online.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Mul-T-Lock-Online.com contact information

    • Address: 469 Kings Highway Brooklyn, NY 11223 United States
    • Contact: info@mul-t-lock-online.com
    • Phone: 718-375-2873
    • Customer Support: n/a
    • Business Hours: 9:00am - 5:00pm Mon-Fri Closed Sat,Sun
    • Fax: 718-382-5583

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 6 Customer Reviews

Rating 10/105/5
modified review posted

"I bought from this website twice already. They have products in finishes that nobody has. I bought mortise cylinder and deadbolt in black finish. They even made them with the same key, as I asked. I am very happy."



Rating 8/104/5
modified review posted

"Product is perfect but ship processing is very slow. You pay for 2 day ship but it takes a week or more to turn around. Why pay for expedited shipping. I still returned for more items but they were also very slow ship, more than a week and then I got the Friday afternoon "It's shipped" which means pickup on Monday afternoon...net 2 weeks from order to delivery."

Rating 2/101/5
modified review posted

"Not very good customer service, I bought the best lock on the market but the customer service at this place sucks! Spent 300 bucks on locks and one has an epic failure, mul-t-lock-online says send the lock back and we will look at it, then we can figure out what happens next. Not good. I am supposed to put some crap lock on the door for god-knows-how-long while they figure out what to do? I think I made a mistake by using these guys"

Rating 10/105/5
modified review posted

"The ordering process was extremely easy. Delivery was right on time. The lock installed with no problems and I feel a lot more secure with it in place."

modified review posted

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modified review posted

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