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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MROSupply MROSupply Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2915 E. Washington Blvd.
    • Contact: customerservice@mrosupply.com
    • Phone: 888.671.2883
    • Customer Support: 888.671.2883
    • Business Hours: 8AM - 4:30PM Pacific Standard Time
    • Fax: 888.671.3319

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.67/10 6.67/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 6.67/10 6.67/10

135 Customer Reviews

Rating 10/10
5/5
modified review posted

"The motor was just as described, a perfectly matched replacement, delivered quick and MUCH less expensive than my other options. Thank you! "


Rating 10/10
5/5
modified review posted

"Marcel is the best. Helped me to find my part and even got me a free shirt."


Rating 10/10
5/5
modified review posted

"Liked the live chat where rep (forgot her name) helped find my bearing. Took a bit of time to order then have delivered. But service was really good."


Rating 10/10
5/5
modified review posted

"very wonderful person to contact me about the delay. i had 3 item ordered from 3 different seller but this is the only one arrive. 5 star for personally contact me about the delay . this is a serious seller to deal with"


Rating 10/10
5/5
modified review posted

"needed a coupling for our motor asap. order easily went through and we got the part without any fuss or delay"


Rating 10/10
5/5
modified review posted

"I came across this site through google. The sales rep on live chat helped me navigate to the AC Motor I needed. They had a few brands, but I ended up getting another Baldor Motor"


Rating 10/10
5/5
modified review posted

"was able to pickup the motor from warehouse in St Paul"


Rating 10/10
5/5
modified review posted

"I bought 4 belts from MROsupply.com. The shipping was fast and they had a good price"


Rating 10/10
5/5
modified review posted

"great parts easy to install"


Rating 10/10
5/5
modified review posted

"ordered Baldor motor, arrived the next day UPS ground"


Rating 2/10
1/5
modified review posted

"I will state the facts and you decide..... I ordered a Telco sensor for $170.00 that MRO Supply said was in stock on their webpage. The following day (after going through the entire process of giving my credit card and shipping info) I received an email stating that the unit was NOT in stock and would have a 2 week lead time before it would be shipped out to me. The same day I received the email, I responded 1. stating that I would go ahead and keep the order with MRO Supply and 2. explaining that I was unhappy with the process of inventory on their web page (when in fact it did say they had multiple units that I was looking for in stock....and let me add that after reading the reviews of this company I am not the only one with this situation.) Over three weeks later I receive a phone call from the company asking if I would like to keep the order with them, that they had never received a return email from me.... Shockingly I still had the email that I sent to them in my sent box. After I explained that I DID send an email to them and that I DID have it in my sent file WITH THE CORRECT EMAIL ADDRESS OF THE MANAGER ON IT.....they had the guts to ask if I would still like to keep the order. Angrily I told then no and I would not be doing business with them again... I then asked to speak with a manager. I was told that she was out of the office and the customer service rep. took all of my information down correctly as I had him repeat everything including TWO phone numbers to me. And what do you know....the cowards could not even have the decency to contact me back. This company is a complete joke, and if you decide to do business with them, please let me tell you, YOU HAVE BEEN WARNED. NOTHING BUT FACTS HERE TAKE IT AS YOU WILL. "


Rating 10/10
5/5
modified review posted

"fast shipping ez to do business with Thanks"


Rating 10/10
5/5
modified review posted

"order processed as informed"


Rating 6/10
3/5
modified review posted

"didn't have part in stock"


Rating 4/10
2/5
modified review posted

"I requested follow up on delivery twice and never got a response."


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MROSupply is a Merchant Member! Learn more

MROSupply is a merchant member
MROSupply participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,838 merchant members.