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Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
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Office Furniture, Machines, Supplies
58 reviews
posted Apr-08-2013
reply posted Apr-08-2013 “We are sorry that you are frustrated with your experience, however I would like to take the time to set the record straight.
1) Your order was received on 4/1/2013 at 7:36AM and a confirmation was emailed.
2) On 4/1/2013 at 12:53 PM we attempted to contact you by phone we left a voicemail notifying you
that the item was backordered.
3) We contacted you by email on 4/1/2013 at 12:54PM to notify you that the item was backordered for 2 weeks and if we did not receive notice that your order would be canceled in 48 hours.
4) 48 hours later we cancelled your order.
5) On 4/9/2013 you responded to our e-mail acknowledging that this order was cancelled.
From time to time the inventory system for the website is inaccurate however your claim of "slow slow" customer service in a misrepresentation of the facts.”
"I AM NOT SATISFIED BECAUSE SO FAR I HAVE NO INFORMATION SEND MY ORDER"