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Stores > Mr. Cool
  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      48393
    •  
    • BUSINESS HOURS
      9 AM - 5 PM Eastern
      GENERAL PHONE
      248 960 7850
      FAX
      n/a
    • SUPPORT EMAIL
      support@mrcool.us
      SUPPORT PHONE
      n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.41/10 8.41/10
    Chance of future purchase: Rating 9.33/10 9.33/10
    Shipping & packaging: Rating 9.11/10 9.11/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 9.17/10 9.17/10
Voice your opinion! Review Mr. Cool by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-16

Perfect

"Very helpful, fast shipping"


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Verified Customer
Rating 10/10
5/5
2017-08-14

Great Service, product delivered on time.

"Look forward to putting the coolers on and trying them out."


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Verified Customer
Rating 10/10
5/5
2017-08-08

What i needed

"Fast delivery great people "


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Verified Customer
Rating 10/10
5/5
2017-08-04

great job

"They delivered on time and were helpful when I called."


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Verified Customer
Rating 10/10
5/5
2017-08-03

Great cool same as one fit like new

"The customer service was excellent"


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Verified Customer
Rating 10/10
5/5
2017-08-03

awesome service . great parts fast. at 1/3 of retail. have used them several times.

"great parts fast. at 1/3 of retail. have used them several times"


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Verified Customer
Rating 10/10
5/5
2017-07-24

Extremely fast shipping

"Great transaction, extremely fast shipping"


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Verified Customer
Rating 10/10
5/5
2017-07-21

mr cool rocks!

"Customer service was awesome and extremely knowledgeable."


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Verified Customer
Rating 10/10
5/5
2017-07-19

Good job over the phone

"Didn't find the part online but very helpful over the phone "


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Verified Customer
Rating 10/10
5/5
2017-07-19

Great vendor

"Super easy as always. Very easy to be a repeat customer "


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Verified Customer
Rating 10/10
5/5
2017-07-18

"Cool" Mercruiser 470

"Great Experience with staff. Part was "as billed" and fit perfectly. Cooling is no longer an issue!"


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Verified Customer
Rating 4/10
2/5
2017-07-14

Withholding judgement

"Service was good. Waiting on shipping charges refund. Computer calculated one amount, but Mr. Cool associate said it was incorrect. She would refund the difference at a later date because the computer did not allow changes at that time.
So I am waiting for the refund.
"


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Verified Customer
Rating 10/10
5/5
2017-07-12

"Quick delivery, quality part, great phone customer service."


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Verified Customer
Rating 6/10
3/5
2017-07-12

Pay for 2 days ,arrived 5 days..

"Pay for 2 days $187. Arrived 5 days."


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Verified Customer
Rating 10/10
5/5
2017-07-12

MerCruiser oil cooler

"After ordering the wrong part, you service center helped with processing the return and ordering the correct part. Thank you
"


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Mr. Cool participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,380 merchant members.