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Stores > Mr. Cool

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 47982 West Road
    • Contact: support@mrcool.us
    • Phone: 248 960 7850
    • Customer Support: n/a
    • Business Hours: 9 AM - 5 PM Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

225 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-29

"Cusromer service was excellent! They answered all questions in detail. Very knowledgeable about products they sell. I would not hesitate to buy from them again if needed."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-28

Pleasure to deal with

"It was very easy to order àhiped on time will order for all the times I need coilers
Thanks for a great jobook thanks
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

"Very efficient. Received it in a week.

the anode, drain and pressure fittings were very tight but got them off eventually.

A lot easier than getting it locally.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

Cool Runnings

"Received the BARR Universal Riser for small diesels/petrol engines. Packing and shipping are top notch.

I will be back
"


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Verified Customer
Rating 10/10
5/5
2016-04-23

Thank you

"Mr Cool delivered. Had my heat exchanger replacement in stock and shipped as promised. If I am ever in the need for other stuff, I'll shop here first. Best of Luck !"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-04-05

Slow to Ship

"As of 4/05/16, the ordered item has not yet shipped but my credit card was already charged on the date ordered (3/29/16)"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-01

"affordable, and showed up in a couple days."


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Verified Customer
Rating 10/10
5/5
2016-03-31

best price i found

"easy to order, when i had i question i simply called and found that the staff were eager to help, delivery was on time. All in all it was a pleasant experience.
"


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Verified Customer
Rating 10/10
5/5
2016-03-24

"Item is better than new and fast shipping. Will order from this company again."


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Verified Customer
Rating 10/10
5/5
2016-03-15

Blown Coolers

"Delivered early and matched exactly.."


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Verified Customer
Rating 10/10
5/5
2016-03-02

"verry satisfied with product & delivery."


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Verified Customer
Rating 10/10
5/5
2016-02-18

exceeded expectations!

"Arrived in three days! Very happy!"


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Verified Customer
Rating 10/10
5/5
2016-02-17

End caps seem durable

"Ordered 2 inch end caps for Mercruiser oil cooler quick service not installed yet but appear they will be compatible. Even with different appearance "


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Verified Customer
Rating 2/10
1/5
2016-02-17

"Got recommended wrong part number & receive wrong part & have to pay for return & re send."

Rep reply posted Feb-17-2016

mrcoolus, Mr. Cool rep has responded

“I was personally aware of the circumstances of this order. We request pictures when there is a question about what the customer needs. The customer in this case declined to send pictures for the first order. So in agreement we sent the part number provided by the customer. When the part arrived and didn't work, the customer sent pictures to us!! Then we matched up the right part and paid for 1/2 of the freight as a customer service!!! Then we get this review. I'm unsure what else we could have done and in this case our stance is unchanging.

Russ - Mr. Cool”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-11

very pleased

"Best price on the heat exchanger. I was very impressed with the quality of the unit. The shipping package was practically bullet proof and it was shipped the day I placed the order. Overall very pleased and I highly recommend Mr. Cool."


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