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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.83/10 95 reviews

    9.83 / 100
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    Mr. Cool is a merchant member
    Mr. Cool participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Mr. Cool contact information

    • Address: 47982 West Road
    • Contact: support@mrcool.us
    • Phone: 248 960 7850
    • Customer Support: n/a
    • Business Hours: 9 AM - 5 PM Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 95 Customer Reviews

Rating 10/10
5/5
modified review posted

"All is ok. Very quick delivery to FRANCE. +++++++++++"




Rating 8/10
4/5
modified review posted

"The exhaust manifold I received was perfect - no issues - very prompt delivery.

Only problem - I did not receive the gasket set. I called and received the gaskets a week later. This is the only reason I didn't give 5 stars.
"


Rating 10/10
5/5
modified review posted

"VERY satisfied!... THANKS"


Rating 10/10
5/5
modified review posted

"Product as described, delivered in reasonable time (considering weight). Have not installed (heat exchanger)yet. No instructions included - but I do expect installation to be fairly apparent. I probably could contact Mr Cool on line if I need assistance. "


Rating 10/10
5/5
modified review posted

"The oil cooler arrived in new condition and on time. Great price (compared to OEM)"


Rating 10/10
5/5
modified review posted

"I ordered an aftermarket heat exchanger from Mr cool for my Mercruiser. Cheapest price, best quality product I could find anywhere. Email contact was very efficient as was my whole experience with Mr Cool. I can definitely recommend Mr Cool."


Rating 10/10
5/5
modified review posted

"Product knowledge and quick service excellent. Thanks very much.

Capt. John Jordan
"


Rating 10/10
5/5
modified review posted

"easy as pie! Will do business again.

Thanks
"


Rating 10/10
5/5
modified review posted

"No fuss and exactly as described. Would buy off again. "


Rating 10/10
5/5
modified review posted

"Great packaging job and service, perfect. Highly recommend "


Rating 10/10
5/5
modified review posted

"Order arrived as expected."


Rating 10/10
5/5
modified review posted

"Great to deal with and fast shipping."


Rating 10/10
5/5
modified review posted

"Very happy with the item good service quick delivery thankyou"


Rating 10/10
5/5
modified review posted

"Mr Cool shipped my order promptly, packaged it securely and it would have arrived on the date estimate is the regular UPS driver had been here. Mr. Cool can't be faulted for that. I would order again and would recommend Mr. Cool to my friends. The price for a new heat exchanger was less than the labour involved in cleaning and testing the old one. Very Happy. :)"


Rating 10/10
5/5
modified review posted

"AWESOME EXPERIENCE! GREAT SERVICE"