We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Mr. Cool

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 47982 West Road
    • Contact: support@mrcool.us
    • Phone: 248 960 7850
    • Customer Support: n/a
    • Business Hours: 9 AM - 5 PM Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

233 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-22

thanks for keeping my Onan Cool!

"Just what we were looking for at a much better price! Fast shipping too."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-13

"We just recently started working on boat at our shop and I am glad to find this website. The customer service was great with the questions we had and the shipping wasn't to long. Thanks."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-13

Very helpful staff!

"Great staff answered questions, then referred me to online ordering which came the day he said it would 2 days later. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-07

on time and on budget

"Very helpful staff - Russ was great, knows a huge amount about all things cooling. Will definitely use them again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-31

Truly excellent!

"Did tons of work to get me the right parts for a 40 year old boat. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-24

Customer is King !

"It was only a heat exchanger but so many things could have gone wrong .Thanks you guys nailed it and I'll be sailing this weekend ! S/V Baris San Pedro, Ca.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-23

Wallace

"I highly recommend MrCool. Easy website and great on the phone too."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-10

Fast!!!

"Fast and courteous. Got my interchanger exactly when promised. Thank you"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-29

"Cusromer service was excellent! They answered all questions in detail. Very knowledgeable about products they sell. I would not hesitate to buy from them again if needed."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-28

Pleasure to deal with

"It was very easy to order àhiped on time will order for all the times I need coilers
Thanks for a great jobook thanks
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

"Very efficient. Received it in a week.

the anode, drain and pressure fittings were very tight but got them off eventually.

A lot easier than getting it locally.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-26

Cool Runnings

"Received the BARR Universal Riser for small diesels/petrol engines. Packing and shipping are top notch.

I will be back
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-23

Thank you

"Mr Cool delivered. Had my heat exchanger replacement in stock and shipped as promised. If I am ever in the need for other stuff, I'll shop here first. Best of Luck !"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-04-05

Slow to Ship

"As of 4/05/16, the ordered item has not yet shipped but my credit card was already charged on the date ordered (3/29/16)"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-01

"affordable, and showed up in a couple days."


Ratings Calculation Change
Learn about Our Reviews

Share Mr. Cool's store rating

Mr. Cool is a Merchant Member! Learn more

Mr. Cool is a merchant member
Mr. Cool participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,565 merchant members.