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Stores > Mr. Cool

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  • Mr. Cool Mr. Cool Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 47982 West Road
    • Contact: support@mrcool.us
    • Phone: 248 960 7850
    • Customer Support: n/a
    • Business Hours: 9 AM - 5 PM Eastern
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

254 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-20

Very competent with a nice personal touch!

"Was helped by Russ regarding the purchase of a spare heat exchanger for an 24 year old diesel engine on my sail boat. Excellent advice regarding finding the right spare part, super fast delivery!
Suzanne
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-13

Looks good

"We received an oil cooler. Within the 3days requested. Have not installed part, but it looks good."


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Verified Customer
Rating 10/10
5/5
2016-09-13

Great service, great pricing

"When i had questions, it was easy to contact them. Even though i had to leave a message they called me back within the hour. "


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Verified Customer
Rating 10/10
5/5
2016-09-12

CALLED MY BACK WITH IN 10 MINS

"I CALLED DR. COOL ON SATURDAY BEFORE LABOR DAY AND WHILE HE WAS SHOPPING HE CALLED ME BACK TO CONFIRMED MY COOLERS AND SENT THEM TUESDAY JUST LIKE HE SAID. AT A FAIR PRICE , A LOT LESS THAN ANY ONE ELSE."


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Verified Customer
Rating 10/10
5/5
2016-09-09

Thanks ONAN Parts and speedy delivery.

"Thanks ONAN Parts and speedy delivery.
Work was completed.
"


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Verified Customer
Rating 8/10
4/5
2016-09-07

Helpful

"Russ was very helpful. Delivery service was excellent. Unfortunately, the part had to be returned and there was a slight time delay in getting the refund. Otherwise, no real complaints."


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Verified Customer
Rating 10/10
5/5
2016-08-26

"As always. Friendly. Quick and easy. Thank you! "


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Verified Customer
Rating 6/10
3/5
2016-08-25

63832A1 Mercruiser Transmission cooler

"Unlike previous Mr. Cool purchases, this cooler came with no label on it and a mottled paint job. The oil side had apparently been tested with water and still had substantial amount of water in it which had to be blown out prior to hooking up to oil. The OEM cooler had 3/8" inlet/outlet oil fittings. This one has 1/2", so we had to install bushings. "


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Verified Customer
Rating 10/10
5/5
2016-08-24

Excellent customer service.

"I bought a heat exchanger. It turns out it was the wrong one. Brandon at Mr. Cool simply overnighted the new one along with a label to ship the wrong one back. No hassle...bing bang boom. While being shipped the wrong one was not the greatest thing, they recovered admirably!!!"


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Verified Customer
Rating 10/10
5/5
2016-08-24

Completely satisfied.

"The radiator arrived before promised. It was exactly what was advertised and works just fine. We were owed a partial refund because the original radiator was no longer available. Russ was very helpful on finding a replacement. They refunded the difference immediately. It was a pleasure doing business with them. "


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Verified Customer
Rating 10/10
5/5
2016-08-16

"Got it as promised and very good quality and price."


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Verified Customer
Rating 10/10
5/5
2016-08-12

as described

"Havent installed yet, so not sure, but appears to be correct.

"


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Verified Customer
Rating 10/10
5/5
2016-08-03

454 marine oil cooler

"Great price. Works as it should even though I dented it putting on fittings. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

Rapide et efficace

"Livraison impeccable, produit conforme, fournisseur sérieux "


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Verified Customer
Rating 10/10
5/5
2016-07-25

Pleasure to do business with

"Fair price, knowledgeable staff, on time delivery, product was as promised...extremely satisfied."


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