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"Beware! This guy has been scamming for years. Google "mrmodchips scam" to find a litany of complaints about this rouge seller.
Made a test purchase to see if he has cleaned up his act (last purchase was 5 years ago) and refused to accept a return. rude and abusive messages ensued and he finally closed my account and blocked my IP address. Scum."
I too have had a complete nightmare with this seller. Item has not been posted, he is refusing to refund the money (which is pointless as my bank has confirmed they can get it back from him).
How convenient that he doesn't have a phone number or e-mail address and you can only contact him via the website.
He started with ignoring my tickets, then blocked me from being able to submit any tickets then block me from being able to login to my account and has now blocked one of my IP addresses from even seeing his site.
There are also a number of reports of him hacking peoples accounts and changing bad reviews of his site and changing there passwords so they can't change them back. From every thing I have read and from my experince this man is a conman and more than likely all of the reviews on his site are fake as they are easy to fake with the ecommerce site he is using as I have setup these sites for people before."
"i wont go into what happened as he monitors these reviews and hacks into your account needless to say just google and you will hear lots and lots of horror storys as if im gonna disclose invoice and order date "
"The operator of MrModchips.com actually admitted to me that he was running a scam. He was honest in admitting that he in fact does not have ANY real merchandise to offer and gladly takes your money when you buy from him with every intention of sending you nothing. I wish all scammers were this honest. After I posted a review stating the above he logged into my RESELLERRATINGS account and changed this review and my password. He also deleted my positive review of modchip.ca (a legitimate and well-run modchip store).
IF YOU LIKE GIVING YOUR MONEY AWAY FOR FREE THEN PLACE AND ORDER WITH MRMODCHIPS!
IF YOU LIKE BUYING REAL MERCHANDISE AND GETTING EXCELLENT SERVICE BUY FROM modchip.ca!"
This review was modified by jmjohnson85 on April 06 2009 03:37:39 PM
"Complete crooks, worst business I have ever conducted. If you want to be treated like shit and your privacy violated then order from them. Be careful his site is a phishing site and plain scam. I'm contacting as many agencies/companies as I can, from visa, to paypoint (his credit card processor) to yahoo to list his site as a phishing one, to xecuter (who for some retarded reason have him listed as a official reseller). Anyone that has been ripped off by him and your passwords used to get into other accounts I hope you do the same.
Good thing visa refunded my money
PS. MrModchips good luck trying to edit this review you douchebag.
PSS. Ordered from consolesource instead, order came within 2 days."
After ordering a product it turned out it was out of stock. Please note that he has charged me over £40 immediately after placing the order. I put a note under my order that clearly said 'please, do not backorder if out of stock'. Obviously it was ignored so I opened a 'support ticket' and asked what was happening with my order.
I received an answer that was simply a copy&paste from his terms of sale. I reopened my 'support ticket' asking for cancellation and full refund asap. He answered: Please refer to the previous answer. I reopened my ticket again and asked to stop ignoring me and give a full refund. He answered: Please read the advice given to you or ask someone of adult age to explain them to you. After such an answer I wrote a complaint which he deleted instantly.
A few days later I received an email updating me on the product I ordered saying that they will ship it Monday/Tuesday next week. Two days later, when my order should have supposedly been on its way, I got another email from this guy: 'Oh look this order would of shipped today and still no other Xecuter reseller has any stock.ha ha' Clearly done out of spite just to show that he doesn't give a s**t about his customer.
So I opened new ticket thanking him for cancellation and requested my money back. Again he deleted it immediately. What's more I cannot open any ticket at all as he simply removed 'continue' button from the ticket form. How funny is this guy, huh? I tried emailing him but I got an automated reply that my email will be deleted without reading and I should contact the seller via... 'support ticket'. Yup, the same one that I am not able to use anymore thanks to this guy's specific sense of humor. Now, he's got my money (I did not receive anything from him of course) and I cannot contact him in no way as there is no address, emails get deleted, no phone number, cannot use his 'support tickets'. I only managed to find out who he is: a 40 year old Neil Stanley Higgs and his address from a few years back: 408 Speedwell Road Kingswood Bristol BS15 1ES. First time in my life I received such a low standard customer service. Hopefully it's the last time.
To clear things out: this guy is a conman. An abusive and rude one. He steals your money and he does not even try to do that in a polite way :) :) :)
To all who think of buying from him - think twice or better do not think about that at all. Regards
UPDATE:
Thank you for refund, Mr Higgs. I really appreciate it. Unfortunately my opinion about your store remains more or less the same and I am still unhappy with your service. And since I am not one of those customers who lost their money because of you I apologize for calling you a conman. You are not a conman at least for me. You are simply rude and unhelpful.
Regards"
This review was modified by darkfriend on January 26 2009 02:44:15 PM
"Abusive and offensive after trying to cancel order due to lack of e-mails to explain about delays. Stock dates changed every week without explanation. Will no longer reply to e-mails (I.P. address banned from using 'customer service'). MrModChips - you are a disgrace to legitimate traders!"
"bought a product that wasn't compatible. Requested a refund and was told that there was a clear disclaimer telling me that the product was not compatible with what I was after. I had a look and there was only a very vague disclaimer that suggested it would probably work. I pointed this out and said I would be happy to get trading standards to make a ruling on the clarity of the disclaimer. The response was to tell me that he didn't respond to threats or "veiled blackmail" and he was blacklisting my email address and I should write to him at his Thailand address. He is based in Bristol. By all accounts this guy is fine when what you buy is fine. If there's any problems he's worse than useless and usually abusive."
"Waiting for a refund as order was never received, told me that it was delivered but the postal reference was delivered over a month later and over 160 mile away. Obviously all lies. THEY ARE CRIMINALS!!!! AVOID!!!!"
whilst shopping on the website i got put through to someone else's account, in itself a HUGE PRIVACY RISK.
when i emailed them about this, they requested that i never buy from them again, and closed my account, when they also started blocking my emails i got onto their billing company about this who are currently looking into it.
and now, yesterday MY DETAILS WERE USED to get into my email account, and the secret question/password has been changed. this was possible because my password was the same on this site as my email address password.
PLEASE PLEASE PLEASE NEVER EVER TRUST THIS SITE. they have a fake address (they are actually based in bristol) and this bristol address seems to be used for a great number of other businesses.
if you search the internet, you'll find MANY other stories of how unscrupulous this company is!
you can see from the above link that i am NOT THE ONLY ONE who has had their login details comprimised. this company is absolutely criminal.
i can't describe how much misery this guy has put me through in the last day, having to change all my passwords/usernames etc...
just search "mrmodchips" and "bad" on google, and see for yourself how terrible this shop is."
"Beware! This guy has been scamming for years. Google "mrmodchips scam" to find a litany of complaints about this rouge seller.
Made a test purchase to see if he has cleaned up his act (last purchase was 5 years ago) and refused to accept a return. rude and abusive messages ensued and he finally closed my account and blocked my IP address. Scum."