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"Sadly, ordering from this company was a bad experience. I should have been more careful because I did not realize I was purchasing pirated material. I received my boxed set of dvd's but they were obviously legitimate. I ordered a boxed set of Stargate Atlantis Seasons 1-5 and almost every single disc was scratched or beat up. I would not have ordered if I had known this was pirated. Their return policy states that you can only return damaged discs and not the entire boxed set. This should have tipped me off. Since I couldn't return it, I hoped at least the quality would be decent. It wasn't. At least 10 discs had skipping when I tried to watch which was very annoying. Also, At least 3 discs had 1 unwatchable episode. I tried contacting them per their instructions on the site to at least return the disks that wouldn't play but got no response. Biggest mistake buying from them. "
"They also gave me the number 274, neither of which could they locate when I tried their website "tracking". I ordered 18 days ago and have still not received my items. I would be very hesitant to buy from them again. Seventy dollars is a bit to learn a lesson, but it could have been worse."
"There is no customer services with Movie Mart. I paid $79.99 for DVD of Lost and never received them. I have been trying to get ahold of someone for over a week. No response to emails, nothing. Horrible customer Service, I am researching other options for getting my money back. DON't buy from these people.. Either they are crooks or they have no one attending their only email account and refuse to contact the customer once they TAKE YOUR MONEY."
"I purchased 1-7 seasons of 24. I received an email the next day saying it had been shipped. I have never received them. My credit card has been billed. There phone has been disconnected and they dont respond to emails. What a rip off. How can we shut them down"
"This company is total fraud. There is no way to contact them. They immediately charged my credit card $68.99 but when I try to track my confirmation mumber it comes back "no record". I have sent emails to this company but only get back automated responses. Then I am supposed to sign up for google mail to contact them. I am calling my credit card company to dispute this charge. I do not recommend this company. It is a fraud."
"Nearly a month has passed and I have not received my shipment from Movie Mart, and I cannot reach them -- no customer service phone #'s, and all email attempts fail. The shipment's tracking # was never posted on the service page, so I can't check with USPS. Terrible company to deal with. I've probably lost my $99.99 which was charged to my credit card on June 30th -- 4 weeks ago."
"I ordered the series,House from this particular website.I ordered the box set of House seasons 1 -5 from movie mart express.They were very quick to take the money from my bank account and i still haven't received the box set.I have not been supplied with a shipping number ,only a confirmation no.There is no contact details in order to find out about my order.You deal with a automated reply.It has now been a month since I have ordered and i am still waiting for it.The site which i have tried to access has been shut down and as a result can't be access.If i had only read up on the warnings and reviews of other people who have been scammed and conned by this company,i would have not ordered from them in the first place.This is a warning to anyone out there,don't buy from movie mart express as they are a total scam and they will take your money,and you will not get the product you paid.Rather stick to places like Amazon,where there are contact details and at least they are honest and deliver what you pay for."
"I purchased NCIS 6-DVD set for $84 (w/ tax) from this site in early September. The website I purchased from was called MOVIE EXPRESS DVD. I found the name Movie Mart Express listed on my bank statement after I made the purchase (and then did this google search after my DVDs never arrived). I paid for expedited shipping (5-7 day) and it is almost October with no DVDs in sight. I've emailed the company 3 times, with nothing more than an automated response. I am going to dispute the charge with my bank. This is terrible and feel awful."
"Just add me to the growing list of Movie Mart victims. I purchased the set of Stargate SG-1 DVD's on Sept.4th and have yet to receive anything except an automated e-mail saying they had some sort of shipping problem and to please be patient! I've been patient for almost 3 months. My credit card was charged the same day! To think I clicked on their link from the Wal-Mart web page! I learned to check out all links before ordering anything!"
"This company is an absolute scam! I lost about $77 when I purchased the Golden Girls DVD box set from their website. It's been several weeks and still have not received anything. Like others before me, I too received word that shipment is delayed which of course I know now is a load of bs. I have reported this fraudulent company to the Internet Crime Complaint Center (IC3) and local FBI agency to stop them before they swindle anyone else. BUYER BEWARE!"
"Sadly, ordering from this company was a bad experience. I should have been more careful because I did not realize I was purchasing pirated material. I received my boxed set of dvd's but they were obviously legitimate. I ordered a boxed set of Stargate Atlantis Seasons 1-5 and almost every single disc was scratched or beat up. I would not have ordered if I had known this was pirated. Their return policy states that you can only return damaged discs and not the entire boxed set. This should have tipped me off. Since I couldn't return it, I hoped at least the quality would be decent. It wasn't. At least 10 discs had skipping when I tried to watch which was very annoying. Also, At least 3 discs had 1 unwatchable episode. I tried contacting them per their instructions on the site to at least return the disks that wouldn't play but got no response. Biggest mistake buying from them. "