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motorfiend.com

Automotive

Rating 3.33/10 3 reviews
(8 lifetime reviews)

3.33/100 (6-month rating)
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All Customer Reviews (8)

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Rating 10/10 5/5
modified review posted May-22-2012

"I Love Motor Fiend!! I had a problem with the installment of one of there products and a nice man called me and helped me out. They are the best!! Thank You Motor Fiend for your help!!"

modified review posted May-22-2012
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MotorFiend, Motor Fiend rep has responded

“Thank you for the great review! We love you also!”

Rating 2/10 1/5
modified review posted Mar-14-2012

"I bought my hids I few months ago and I had a lot of trouble with motor feind like for example writing a bad review is the only way you can talk to them but the fact is my driver side hid burnt out and its frustrating my opinion is don't buy from motor feind.
"

modified review This review was modified by chrisgarcia1993 on May 16 2012 01:37:58 PM
modified review posted May-16-2012
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MotorFiend, Motor Fiend rep has responded

“Hello Chris, we would like to first off say we're sorry to hear you're facing problems but from pulling your order up we see you never sent the product back for a free exchange. Please give us a call at 8009778761 or e-mail us at support@motorfiend.com and we will be more than glad to resolve this issue for you.”

Rating 2/10 1/5
modified review posted Dec-18-2011

"I ordered from this website on 11-30-11 and the money was taken from my account the very next day. I have not received my item and it is 12-18-11! I have sent an email and they told me they would send me a tracking number, but I have not received that yet either. DO NOT BUY FROM Motor Fiend! They are thieves!"

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Rating 2/10 1/5
modified review posted Nov-15-2011

"I orded some lights on nov.8.2011. its has been a week since i placed my order and still have not recieved a tracking number. im starting to feel like i should have ordered the light some were else. i ordered the lights but now got to play this waiting game. not to happy with oredering from this website. never place a order with motorfiend because they will keep you waiting. i need my lights now not a mounth from now. never order from motorfiend.com"

Rating 2/10 1/5
modified review posted Oct-16-2011

"I ordered something on Sept 8,2011. Checked the site and it said it was shipped Sept 15,2011. It gave a tracking # and it is now 10/16/2011 and I still DID NOT get my item. The tracking number they gave me still says that the USPS was notified to expect shipping. It never shipped. I have sent AT LEAST 10 emails and I HAVE NOT received any replies. This company took my money very quickly but never sent the item. Well, after Motor Fiend saw this, I got an email back from them saying how sorry they are and they will look into it. Well, it has been 2 weeks and I have heard NOTHING back from them and I still have NOT RECEIVED my product. I can not believe this company. They take your money and RUN. I am looking into what to do to file a claim with anyone because this company is a total rip off. I tried to be patient but it is obvious this company could care less."

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Rating 2/10 1/5
modified review posted Oct-06-2011

"DON'T BUY FROM THIS SITE
ordered some 35k green hids 14 days ago and have not gotten anything. Not even an answer to my email. This site has reviewed itself and has given credit to themselves. I have seen the same exact post in another sites with different names. This people want free money, don't listen to rating, listen to this review."

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Rating 2/10 1/5
modified review posted Aug-19-2011

"I ordered a set of HIDs from this company on july 3rd. It is now august 19th and I just now got a refund of my money after over a month of fighting with this company to get my merchandise! And not only did I complain to them I had to file a formal claim with paypal because of their incapability to comunicate with me to resolve the problem. I will never deal with this company again and would strongly advise everyone else not to as well."

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modified review posted Oct-06-2011
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MotorFiend, Motor Fiend rep has responded

“Please e-mail us at support@motorfiend.com or send us a tweet at http://twitter.com/motorfiend and we will be more than happy to fix this issue for you. We answer e-mails within a few hours and never miss a e-mail. I apologize for the problems you might be facing with us but we will do whatever it takes to fix this problem for you.”

Rating 2/10 1/5
modified review posted Aug-02-2011

"I don't understand how this site has had such great reviews. This is the first time I have ordered online and actually never receieved the product. About 3 weeks has passed and nothing. They will not answer any emails or messages. They also do not have a phone number to contact them direct to solve any issues."

modified review posted Oct-06-2011
MotorFiend's Avatar
MotorFiend, Motor Fiend rep has responded

“Please e-mail us at support@motorfiend.com or send us a tweet at http://twitter.com/motorfiend and we will be more than happy to fix this issue for you. We answer e-mails within a few hours and never miss a e-mail. I apologize for the problems you might be facing with us but we will do whatever it takes to fix this problem for you.”

 
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