We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"Been having some memory issues with this new P5KC the last week. Tried to call Asus only to get the "33 minute of wait time" message, sorry I dont wait that long for anyone.
Anyways, call MBP.com and explained what the issue was and if I still had enough time to RMA directly to them. Comes to find out I am right on the 15th day. By the time I was off the phone, they had a RMA ready, but stated it wouldnt be sent out until tomorrow and gave me 2 days exta time extension to get it packaged and shipped. (wont need that long )
Heres a few key things about them.
1. They are NOT doing the 15% restocking fee. 2. They offered me advice on how to correct the issue, which couldnt be . 3. Very friendly and very knowledgeable on all motherboards they sell. 4. Gave me some excellent choices for a better motherboard. (Key thing, correct info.)
This company was so easy to deal with I almost forgot that I even had a issue, until I fired the system back up again
This company also has taken my buisness away from newegg because of these few reasons.
Do not worry about ordering from that company, they will bend over backwards for you if you are just as nice to them, as they are too you, if a issue ever comes up.
One other key point I didnt mention above.
Placed my order the night before, by noon the next day I recieved a email with tracking number. The P5KC actually got here a day earlier then stated.
Just cant go wrong with a company like this. More companys need to get back into customer support like MBP.com does."
This review was modified by glock19owner on June 17 2008 10:17:28 AM
"Excellent service and shipping. Product got shipped out and very next day in a properly fitted box.
PS - Had to return this board but they were so nice about it that it didnt upset me at all. Just call them, thats all I can say They are just so easy to work with, its nice talking to people who know what they are talking bout"
"The product I purchased ended up being out of stock, but because of the issue MotherBoard pro gave me a great discount on a higher end board to make up for it. Their shipping was very fast and cheap. I had to work with them on RMAing the motherboard after having a memory issue, and their customer services was A+. This is a great seller and I would buy from them for sure again."
"Never heard of these guys before but WOW. I had a question about the DFI NF680I LT SLI-T2R motherboard which was in stock so I decided to call. Not only were they able to answer my questions, they shipped out same day when i placed the order.
"great customer service. I order a motherboard on 11/16/2007. I was worry about not receive my order before thanksgiveing, i called them and them upgrade my shipping to 2nd air with not additional charge. thank you. NO1 reseller"
"Customer service and response is better than most any other reseller I have ordered from. I experienced a problem that was a result of their error but also a lapse of attention on my part when receiving the item. Even though the situation was outside their normal return policy, they worked with me to find a MOST equitable solution. They responsed in a very timely manner and treated with respect and consideration. I will definately look to them first for my furture needs of any product they sell and will happily recommended them to any of my friends."
"Exceptional service! I've dealt with many really good online PC companies that ship quickly and effeciently. Some even have good prices. But MotherboardPro.com went way beyond my expectations. I had my motherboard ONE DAY after I ordered it even though their on the other side of the US from me. I'm very impressed."
This review was modified by tds911 on February 02 2008 05:02:49 PM
"Dealing with most computer dealers is like interacting with a bot. MotherboardPro is an exception. They provide truly personal and professional service. If you need to RMA a board as I did (multiple times), they make the process relatively painless."
"A++ Thank You, had too rma one bourd due too no post issue after properly updating bios and another just too confirm it was working correctly all money refunded no problems very kind staff took care of me well. overall A+ service Thank You"
36,423 stores
1,205,340 reviews
6004 shoppers online now
Rating
Full Rating Profile
Visa / Mastercard
American Express
COD
UPS Ground
Priority Next Day
Standard Next Day
Secure Order Processing
Require User Registration
posted Nov-28-2007 
posted Mar-22-2008 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Excellent service and shipping. Product got shipped out and very next day in a properly fitted box.<br><br>PS - Had to return this board but they were so nice about it that it didnt upset me at all. <br>Just call them, thats all I can say<br>They are just so easy to work with, its nice talking to people who know what they are talking bout","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/347617#comment347617","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"tboy012","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The product I purchased ended up being out of stock, but because of the issue MotherBoard pro gave me a great discount on a higher end board to make up for it. Their shipping was very fast and cheap. I had to work with them on RMAing the motherboard after having a memory issue, and their customer services was A+. This is a great seller and I would buy from them for sure again.","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/369450#comment369450","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"nusserm","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Never heard of these guys before but WOW. I had a question about the DFI NF680I LT SLI-T2R motherboard which was in stock so I decided to call. Not only were they able to answer my questions, they shipped out same day when i placed the order. <br><br>Highly Recommend these guys.","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/317994#comment317994","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"magicman05","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This company offered the product at the lowest price I found on the internet and delivered it fast and exactly as advertised.<br><br>I would recommend motherboardpro to anyone, their prices and shipping charges are very reasonable and shipping only took 2 days. ","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/380913#comment380913","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"CK380","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great customer service. I order a motherboard on 11\/16\/2007. I was worry about not receive my order before thanksgiveing, i called them and them upgrade my shipping to 2nd air with not additional charge. thank you. NO1 reseller","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/345980#comment345980","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"AndreYang","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Customer service and response is better than most any other reseller I have ordered from. I experienced a problem that was a result of their error but also a lapse of attention on my part when receiving the item. Even though the situation was outside their normal return policy, they worked with me to find a MOST equitable solution. They responsed in a very timely manner and treated with respect and consideration.<br>I will definately look to them first for my furture needs of any product they sell and will happily recommended them to any of my friends.","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/366271#comment366271","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"rhughn","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exceptional service! I\u0027ve dealt with many really good online PC companies that ship quickly and effeciently. Some even have good prices. But MotherboardPro.com went way beyond my expectations. I had my motherboard ONE DAY after I ordered it even though their on the other side of the US from me. I\u0027m very impressed.","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/358316#comment358316","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"tds911","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Dealing with most computer dealers is like interacting with a bot. MotherboardPro is an exception. They provide truly personal and professional service. If you need to RMA a board as I did (multiple times), they make the process relatively painless.","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/328370#comment328370","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"ToddLC","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A++ Thank You, had too rma one bourd due too no post issue after properly updating bios and another just too confirm it was working correctly all money refunded no problems very kind staff took care of me well. overall A+ service Thank You","link":"http:\/\/www.resellerratings.com\/store\/MotherboardPro\/comment\/361964#comment361964","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MotherboardPro.jpg","store_name":"MotherboardPro.com","username":"stumpysgc","rating":"5"}, "single");){kind=link}
"Been having some memory issues with this new P5KC the last week. Tried to call Asus only to get the "33 minute of wait time" message, sorry I dont wait that long for anyone.
Anyways, call MBP.com and explained what the issue was and if I still had enough time to RMA directly to them. Comes to find out I am right on the 15th day. By the time I was off the phone, they had a RMA ready, but stated it wouldnt be sent out until tomorrow and gave me 2 days exta time extension to get it packaged and shipped. (wont need that long )
Heres a few key things about them.
1. They are NOT doing the 15% restocking fee.
2. They offered me advice on how to correct the issue, which couldnt be .
3. Very friendly and very knowledgeable on all motherboards they sell.
4. Gave me some excellent choices for a better motherboard. (Key thing, correct info.)
This company was so easy to deal with I almost forgot that I even had a issue, until I fired the system back up again
This company also has taken my buisness away from newegg because of these few reasons.
Do not worry about ordering from that company, they will bend over backwards for you if you are just as nice to them, as they are too you, if a issue ever comes up.
One other key point I didnt mention above.
Placed my order the night before, by noon the next day I recieved a email with tracking number. The P5KC actually got here a day earlier then stated.
Just cant go wrong with a company like this. More companys need to get back into customer support like MBP.com does."