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| MotherboardPro.com Customer Reviews |
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Reviews 1 - 15 of 59
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5/12/08 2:16 PM
Great people. Great customer service. Just placed my order for the 3rd motherboard because the last two had some problems (manufacturer's fault). Very good communicators. Email any of them at any time if you have any questions, and they'll be happy to help out.
Lower prices than Newegg, they will almost always price match, and they usually ship direct from the manufacturer. And the best part, no tax for California customers! :)
Will definitely do business again!
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5/8/08 3:44 PM
Great price, fast shipping. No issues. Will definitely use them again. I ordered the ASUS Rampage Formula, which is great by the way.
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5/1/08 1:16 PM
I had a great experience with the whole process. From the start the gentleman I spoke to was very informative and honest. He actually pointed me to a cheaper motherboard that was better. You guys have my business for life.
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4/25/08 3:37 PM
What a fantastic experience after yet another dismal performance from Newegg. First let me say that I have been a loyal Newegg customer for many years, recently they have really been going downhill.
Faced with continuing my frustration with Newegg or trying someone new, I decided that I had enough and I went for a new vendor.
I contacted customer service through their live chat and talked to Melissa. It was like a whole new experience - simply fantastic.
I highly recommend MotherboardPro.com. Don't even bother going somewhere else - just go there and buy the motherboard you are looking for. You won't be disappointed.
Thanks mbpro and Melissa - you made spending money fun again!
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4/3/08 10:00 PM
I contacted motherboard pro, asking about a fan, that I did not know the name of. Melissa was the representitive who helped me. She was able to find out what the fan was called, and order it for me. She worked with me every step of the way, she gave great customer care. I will certainly be buying agin here.
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3/23/08 12:45 AM
The product I purchased ended up being out of stock, but because of the issue MotherBoard pro gave me a great discount on a higher end board to make up for it. Their shipping was very fast and cheap. I had to work with them on RMAing the motherboard after having a memory issue, and their customer services was A+. This is a great seller and I would buy from them for sure again.
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3/19/08 5:15 PM
I bought a motherboard from them because the motherboard was considerably cheaper than newegg. Also, since I live in California, buying from newegg would mean I would have to pay taxes, so I decided to give them a try.
I bought the asus p5n-d, and I couldn't get the motherboard to post so I sent it back and they immediately sent me back a replacement board within a week. Then for some reason the other motherboard would not work either. I was just about to call it in for another rma when I noticed the bottom bracket of the cpu heatsink was possibly shorting the board--and it was.
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3/5/08 12:48 PM
Customer service and response is better than most any other reseller I have ordered from. I experienced a problem that was a result of their error but also a lapse of attention on my part when receiving the item. Even though the situation was outside their normal return policy, they worked with me to find a MOST equitable solution. They responsed in a very timely manner and treated with respect and consideration.
I will definately look to them first for my furture needs of any product they sell and will happily recommended them to any of my friends.
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2/22/08 2:16 PM
This company is amazing, i preordered my motherboard and they saved me 10 dollars. On top of it, they shipped it the same day i ordered it and then i received it 2 days later direct from the manufacturer since i was closer to the manufacturer. I am so happy with motherboard pro's communication, prices, and speed of delivery. I will always go back to them.
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2/11/08 9:51 PM
A++ Thank You, had too rma one bourd due too no post issue after properly updating bios and another just too confirm it was working correctly all money refunded no problems very kind staff took care of me well. overall A+ service Thank You
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2/5/08 4:59 PM
I received the MOBO and it works like a champ. I am a Zipzoomfly.com and newegg.com regular and I was nervous about taking a chance with these guys. But Boy, did MotherboardPro.com come through. Had an extremely hard to find motherboard, the ASUS Maximus Formula SE and great service as well with a great price. FAST FAST FAST. Even let me change my shipping after the fact. Called and actually got to talk to a person. NO PHONE TREE. It was great! I really appreciate it and I will definately recommend MotherBoardPro.com to my fellow enthusiasts and will definately look them up when I'm in the market for another mobo.
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1/31/08 12:49 AM
Very personal - you can get a voice on the other end of the line.
I voiced a concern with 45nm and an updated BIOS on the motherboard I was ordering, they responded later that afternoon and were able to do it. << Not something anyone else would usually do.
Shipping was slightly slower than expected, but that falls on FedEx and not motherboardpro.com;
They even refunded my S/H when they heard me voice my concerns. This review was modified by its author, huang.a, on
1/31/08 1:23 PM.
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1/27/08 2:56 PM
These guys are the best, seriously. Bought a motherboard and video card from them since they had the best prices on both anywhere I could find. Two days after my order, when the price of the video card fell a few dollars cheaper, they even credited me the difference no questions asked.
If you desire great customer service this is definitely the place. Their live chat is awesome, you actually speak with a person and not some automated computer program. These guys even called me themselves to ask how my items worked! Mike, the guy I spoke with a few times is very friendly and an asset to have when you are trying to purchase computer hardware. They really do put every effort into making the customer.
Overall, simply the best. I have already told all my friends about them because this really was one of those "wow I gotta tell everyone about these guys!" experiences. Thanks again!
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