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"It's simple: DO NOT BUY ANYTHING THERE! I ordered and paid 3 costumes: one Kill Bill and 2 Teletubbies costumes. I just received one small bag with the Kill Bill costume. I tried to contact them from Italy via e-mail because they do not have a phone line for overseas: no answer to many e-mails. They simply stole more than 160$. DO NOT MAKE THE SAME ERROR! FORGET THEM!"
"I ordered a costume for a school function. The wrong size was sent. I contacted company and they told me I could return it even though it was not within timelines. However, they did not adjust the portal so I could get the authorization form. I contacted them again after a vacation break and was told I could not return it. When I told them it was their fault since size was wrong I got the following comment: "No offense, but why are you just getting around to telling us now--it is seven weeks later?" When I indicated that I had been in touch with them, i got no response. I have sent the message two more times. I may be stuck with a costume that is the wrong size but I will never order from them again. I did take offense."
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posted Jan-08-2009 
![Share](javascript:share_rating({"review_body":"I ordered a costume for a school function. The wrong size was sent. I contacted company and they told me I could return it even though it was not within timelines. However, they did not adjust the portal so I could get the authorization form. I contacted them again after a vacation break and was told I could not return it. When I told them it was their fault since size was wrong I got the following comment: \u0022No offense, but why are you just getting around to telling us now--it is seven weeks later?\u0022 When I indicated that I had been in touch with them, i got no response. I have sent the message two more times. I may be stuck with a costume that is the wrong size but I will never order from them again. I did take offense.","link":"http:\/\/www.resellerratings.com\/store\/Moon_Costumes\/comment\/433158#comment433158","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Moon_Costumes.jpg","store_name":"Moon Costumes","username":"Twin Mom","rating":"1"}, "single");){kind=link}
"It's simple: DO NOT BUY ANYTHING THERE! I ordered and paid 3 costumes: one Kill Bill and 2 Teletubbies costumes. I just received one small bag with the Kill Bill costume. I tried to contact them from Italy via e-mail because they do not have a phone line for overseas: no answer to many e-mails. They simply stole more than 160$.
DO NOT MAKE THE SAME ERROR! FORGET THEM!"