Montway Auto Transport Reviews - montway.com Ratings at ResellerRatings

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montway.com
Rating 9.70/10 235 reviews

9.70/100
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Montway Auto Transport participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,969 merchant members.
 

All Customer Reviews (235)


Rating 10/10 5/5
modified review posted May-07-2013

"we had the best service you could ask for. I would tell anyone to use you guys thank you very much."

Rating 10/10 5/5
modified review posted May-02-2013

"They did pretty good with communication. B & B Express, the shipping company Montway chose, was good but not great. Communication was average and they didn't seem very structured but transit times were good and the vehicle arrived safely."

Rating 10/10 5/5
modified review posted May-01-2013

"I didn't get harassed by emails or phone calls after receiving my quote. The cost of shipping was a bit pricey but that's to be expected with the distance my vehicle was being transported. After placing the order, I was contacted in a timely fashion well before pickup and they were honest about the estimated pickup & delivery dates. I was surprised and satisfied with the early pickup. The driver was courteous, patient, and very flexible when it came to rescheduling a delivery date. The Montway Auto Dispatch was also a neat feature and very helpful to me when I needed to reschedule. I recommend these guys and would definately use them again!"

Rating 10/10 5/5
modified review posted May-01-2013

"Perfect!!! Super fast delivery!! "

Rating 10/10 5/5
modified review posted Apr-30-2013

"fast shipping, great customer service, car arrived even before the expected date on my 2011 Honda CRV, the whole process between calling for a quote and having my car at the final destination was only 4 days even though I expected at least a week, thank you guys"

Rating 10/10 5/5
modified review posted Apr-28-2013

"Shipped my car from FL to CA. Great shipping. Everything on time. Great job! They try to work on your schedule."

Rating 6/10 3/5
modified review posted Apr-28-2013

"Montway had great customer reviews and high marks with the BBB. I went with them because of that and their price was reasonable. They lined up Core transport out of Spokane Wa. to ship my car from there to Iowa. The driver for Core kept in contact with me the whole way. HOWEVER neither Montway nor Core told me my car would be shipped on a flatbed semi trailer with other freight on it as well. It was supposed to be door to door service but that didnt happen because I had to go to a parking lot and he had to unhook his trailer and I had to hire a flatbed tow truck to unload my car. This was never mentioned in my agreement with Montway. The driver called me on his way to Iowa to have me set this up. I feel like Montway or Core should have paid for the tow truck as again it was supposed to be door to door service and they are supposed to be equipped to haul vehicles. Obviously Core is NOT equipped to do so. All in all I am happy with the driver for Core Transport as it wasnt really his fault. I got me car in one piece with no damage."

Rating 10/10 5/5
modified review posted Apr-27-2013

"Amazing service and communications. I would love to use them again for my shipping needs."

Rating 10/10 5/5
modified review posted Apr-25-2013

"They kept in constant contact and picked up and delivered the vehicle faster than originally anticipated. Great Job!!!"

Rating 10/10 5/5
modified review posted Apr-23-2013

"great company. Delivered my car on time. will definitely use them again. Great customer service"

Rating 10/10 5/5
modified review posted Apr-10-2013

"I was extremely satisfied with the service I received from Montway Auto. I needed my car transported from the Villages, FL to Naperville IL. I called Montway after seeing their company listed online. I talked to Sam and within a couple of hours he had a carrier for me. The driver, Danny, was very competent and kept me informed on pick up times & delivery. Even the Dispatcher called a few times to let me know what was going on. "

Rating 10/10 5/5
modified review posted Apr-10-2013

"Great customer service, fast and efficient. Vintage truck arrived on time and in great shape. Thank you very much!"

Rating 10/10 5/5
modified review posted Apr-10-2013

"Awesome job, delivered way earlier than expected for the lowest price out there...will definitely recommend to friends and use again!"

Rating 10/10 5/5
modified review posted Apr-09-2013

"I cannot believe that within one hour after signing up with
( Demitri ) Montway , I received a phone call from the dispatcher ( Tatiana ) who said they found me a driver and the next day he will be here in Texas to pickup the car, Nick ( Driver )came and picked up the car and faithfully brought it to my brother in New York state , I am still in amazement how easy it was with Montway,I was lead along with another company that did not do anything but jack up the price,I left them and went with Montway and I promise you I will NEVER use anyone but Montway ever again"

modified review This review was modified by joejaszka on April 09 2013 02:58:45 PM
Rating 10/10 5/5
modified review posted Apr-09-2013

"Excellent and prompt service as mentioned while booking
The order with the representative and would strongly recommend montway"

 
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