We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.


Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

Store InformationStore Info
Full Rating Profile
  • Montway Auto Tr Montway Auto Transport Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 4740 N. Cumberland Ave Suite#393, Chicago, IL
    • Contact: accounting@montway.com
    • Phone: 224-220-0221
    • Customer Support: 2242200221
    • Business Hours: MO-FR 8am-6pm ; Sat 8:30am-2pm
    • Fax: 224-220-5128

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.02/10 8.02/10
    Chance of future purchase: Rating 9.22/10 9.22/10
    Shipping & packaging: Rating 9.46/10 9.46/10
    Customer service: Rating 9.12/10 9.12/10
    Return/Replacement policy: Rating 9.14/10 9.14/10

856 Customer Reviews

Rating 10/10

"The pickup was on time, agreed to a time of my convenience, patiently examined the car and explained the minor issues in the car.

Delivery was also timely, gave me the time in advance.

Rating 6/10

"Car was picked within pick up window. However I was not updated after the actual pick up date had been confirmed then changed. Didn't mess my plans up, but would have been nice to been contacted instead of me contacting Montway Auto.

The driver was very short with me, Unloaded the car gave no time to look over car for damage, all he really cared about was money. I understand it's important to be paid, but it's also equally important to make sure the customer is satisfied with the delivery. The whole drop off process was terrible and I am greatly disappointed in the company for hiring a driver lacking such basic business skills.

Rating 10/10

"Great communication, competitive pricing, lightning FAST delivery!!"

Rating 8/10

"When you start looking at these companies you'll realize most are brokers only. It's a game to fill someone's truck at one side of the trip and unload at the other, not an easy problem I chose Montway because they also run their own trucks (mine job was still brokered) and their complaint level reviews were low and really only about scheduling. The other highest ranked companies have much worse complaints more like baiting and switching, trying to re-charge their broker fees etc. Montway seemed more professional from the moment I phoned them.

Pickup was 1 day later than they said initially and drop off was 2 days later than initially promised. I reckon this is very good in this business given the optimization problem of filling an entire truck in one part of the country with cars heading for roughly the same destination or deliverable en route.

Rating 10/10

"Picked up & delivered fast. "

Rating 10/10

"Their service is amazing. I had to ship my car from the east coast to the west coast. It's less than 10days from the day I placed the order to the day I received my car. They assigned a transport carrier within half an hour after the placement of my order. Then the driver called me he would pick up the car the next day. However, in the same day afternoon, I received an update email saying that they had to reassign a trucker. I was very worried and I called them the next day. The custom service was very nice. He explained the reason they had to reassign the trucker and the plan they were working on. The 4th day after I placed the order my car was picked up. The driver even sent me an update message with a picture of the cars during the trip. I was very satisfied with their service and will recommend Montway to my friends."

Rating 10/10

"Fantastic service from Montway. My car was picked up & arrived within 1 week- and that was CA to NY. Not only was I updated via email by montway about destination time, I was in touch with the driver himself about coordinating with our schedules. Lastly, the 5 star topper- my driver washed my car before dropping it off at my door. Super impressed, will definitely use them again."

Rating 10/10

"Montway did an excellent job of shipping my classic Mercedes. They got the car to the destination in record time and in perfect condition. The driver kept me posted daily and yes I am very satisfied!"

Rating 10/10

"Communication with this company is outstanding. They stayed right on top of things from start to finish despite the difficulties of finding a shipper who would do a pickup in very rural Alabama and deliver the car to Illinois. The Horizons driver did an outstanding job staying in touch with me and delivered the car directly to my residential home. "

Rating 10/10

"Great service, safe and fast! The driver is such a nice person. Very impressed by how fast and convenient this can go!"

Rating 8/10

"Montway customer service reps were very polite and work with me on the details of the logistics. The driver had some personal issues as it pertains to delivery that were somewhat out of his control, understandable. I was please to get my vehicle without damage and/or incident.


Rating 10/10

"Montway was professional and helpful when we encountered a problem with the pickup. The transport company (UZ transport) was great as well!"

Rating 10/10

"I cannot believe how professional and prompt this service was. They did EXACTLY what they said they would. Even though they picked up the car one day later they still made it on time for delivery today. Wow! What an awesome company. My car was delivered this morning and I'm still amazed they made it in literally two days. I would definitely use them next time .

Rating 10/10

"My car shipment was smooth and on time. What I appreciated the most about the experience was the quality of the communication with them. It is never easy to adjust pickup/delivery date, time and location that is convenient on both side, but Montway staff was very understanding and accommodating."

Rating 10/10

"Amazing customer service, very knowledgeable and flexible. Drivers were extremely fast and very careful with the car. Moving a classic car is stressful, but Montway and Speedhaul reduced so much of tue stress by keeping me informed, being on time and very good handling of the package. Thanks! "

Ratings Calculation Change

Share Montway Auto Transport's store rating

Montway Auto Transport is a Merchant Member! Learn more

Montway Auto Transport is a merchant member
Montway Auto Transport participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,697 merchant members.