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"I ordered two Pioneer monitors (KRP-500M and KRP-600M)from Monitor Outlet in June, 2009. I was concerned about the availability of these monitors because they were being discontinued by Pioneer. I was also concerned that there were reports by several Audio/Visual forums on the web that these monitors were prone to shipping damage.
I worked with the sales team at Monitor Outlet to make sure that they had available stock and to discuss shipping arangements and possible returns if the monitors were damaged in shipment.
To make a long story short, both monitors arrived in perfect condition on the day that they were scheduled. I credit the Monitor Outlet team for their good communications and attention to detail. Overall, I was very happy with my purchase from Monitor Outlet."
"I buy everything over the Internet. Everything but Monitors, until now! If I buy 5,10, or 100 Monitors now I know who to trust. You find them a little less, but you won't find them anymore honest. Thanks Jared, you have my business, and I won't keep it to myself. "
"Pleasure to deal with, excellent service I am a first time internet purchaser of a high price item (Pioneer PDP-4360HD 43"plasma TV). My price was $1,000 less than here in San Jose, CA. Unit arrived the same week I ordered and worked right out of the box! I am a happy camper and will definitely consider them for future purchases. "
"Order a Panasonic 50 " plasma monitor, TH50PHD6UY, on Tuesday, Dec 2, the monitor arrived on Friday, Dec. 5, as promised. The accessories arrived on Monday, December 8, 2003. The product is working well. Great customer service, easy to get a hold of Jared; he is polite and informative. Excellent transaction. Will buy again from them."
"I decided to purchase the 43" pioneer plasma from this company because of all the positive feedbacks from this site. All comments were true and I had a great experience ordering from here. Adriel, customer service guy was very helpful and polite to talk to. He got on the order very quick and assured me the correct delivery date. I had a great experience and will definately purchase from here again."
"Ordered an LCD monitor, got it fast, didn't like it (not the reseller's fault), exhanged it for a CRT. People nice to deal with. Everything went quickly and smoothly in transaction. "
"Very positive experience. Ordered two large Pioneer Plasma TVs; arrived on schedule (less than 5 working days). Good prices; only one mention of an offer for an extended warranty (1/2 off) which I declined with no hassle. This company did every thing they said - Rich and Jared are the best (the sales team). "
"The ratings were right on for this company. I looked on their website and found that this company actually adheres to policies established by manufacturers in order to remain an "authorized dealer." I talked to Dave who was most courteous and efficient in handling my order. No bullying or sell tactics, just someone to help me buy exactly what I wanted. I bought a Sony FWD-32LX1/W. I read the (Quick Compare) after making the purchase and I'm surprised to learn that they are including a table top stand and speakers for me! I recieved an order confirmation by e-mail and a subsequent shipping confirmation notifying me of next day FedEx delivery. AMAZING! I'm very pleased. "
"Had to leave a good comment here since I was very impressed with their service and there hasn't been any recent reviews on them. I purchased an LG LST-3100 receiver from them for a pretty good deal. A service rep (maybe the owner) called me up to let me know that my credit card didn't have my shipping address listed (it's happened).
I called up the credit card company and told them to list my work address as a shipping address. They seemed a little incompetant, so I was a little suspicious of this. I mentioned this to the MonitorOutlet.com service rep and asked that if they still couldn't verify, then to please send it to my billing address (i.e. my apartment).
For those who know, UPS will generally not leave packages at apartments, so for those who are gone during delivery hours (i.e. normal working hours), you have to pick it up from your local UPS office. Well, much to my suprise, it arrived at my work address, just like I asked.
I was impressed with the helpfulness of this service rep (spoke perfect English) and that this company deserves a good review here for others to base their opinions on."
"I ordered Pioneer Pdp-5070Hd on Friday received it on Tuesday. I was a little leary of buying something that cost that much over internet, but they had very good reviews so I went for it. They had great communication and were very helpful. A pleasure to do business with.
"I ordered two Pioneer monitors (KRP-500M and KRP-600M)from Monitor Outlet in June, 2009. I was concerned about the availability of these monitors because they were being discontinued by Pioneer. I was also concerned that there were reports by several Audio/Visual forums on the web that these monitors were prone to shipping damage.
I worked with the sales team at Monitor Outlet to make sure that they had available stock and to discuss shipping arangements and possible returns if the monitors were damaged in shipment.
To make a long story short, both monitors arrived in perfect condition on the day that they were scheduled. I credit the Monitor Outlet team for their good communications and attention to detail. Overall, I was very happy with my purchase from Monitor Outlet."