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"The salesperson at Monitor Outlet was friendly enough over the phone...no hard sell...and directed me away from the 50" Pioneer Plasma to the Panasonic 50" model 50PHD6UY on the basis it was the better monitor for what I was looking for....A great picture and great DVDs. The price was actually a tad more for the Panasonic and after the high end cables and some other options I was in for around $5,400. Shipping was somewhat problemic in that Admiral arranges the local delivery of the monitor through their Chicago office and the cables and other options came separately via UPS or Fed-EX. As you can guess the Chicago office dropeed the ball in instructing the LA wherehouse for delivery and I'm sitting there at 6:00AM the Saturday of delivery with nothing set and the cable people coming "after 12 noon". With some last minute heroics Admiral finally gets the monitor delivered just after 8:00AM so a disaster turned out to be averted and I was thankful for that.
Installation was relatively simple and the HDTV picture was phenominal! But get ready for the analog lower band stations that are not HDTV to be fair to poor quality in both color and sharpnes and there's not a darn thing that can be done about it until all digital HDTV is finally installed on all channels...Another two years plus at a minimum.
BUT what extremely disconcerning to me was when I found out a couple of weeks later that the monitor I bought from Monitor Outlet did not have a DVI (Digital Video Input)! What this means is DVDs even on the best players will only play in analog quality and cannot be upscaled to digital quality!!
I feel the salesman should have advised me that this monitor from Panasonic did not have a DVI input since he knew my main purpose aside from great TV was DVDs and a home theater system! A DVI by the way cannot be added and is not an "option"!
So although I saved money by not buying at a retail store I ended up buying a commercial model that did not have all of the functions the normal consumer model would have. Am I upset? You betcha."
"Ordered an LCD monitor, got it fast, didn't like it (not the reseller's fault), exhanged it for a CRT. People nice to deal with. Everything went quickly and smoothly in transaction. "
"The ratings were right on for this company. I looked on their website and found that this company actually adheres to policies established by manufacturers in order to remain an "authorized dealer." I talked to Dave who was most courteous and efficient in handling my order. No bullying or sell tactics, just someone to help me buy exactly what I wanted. I bought a Sony FWD-32LX1/W. I read the (Quick Compare) after making the purchase and I'm surprised to learn that they are including a table top stand and speakers for me! I recieved an order confirmation by e-mail and a subsequent shipping confirmation notifying me of next day FedEx delivery. AMAZING! I'm very pleased. "
"I was in the market for the th-50phd8uk, this company by far was the most helpful… They didn't try to up sell me any service plans or mounts like the other companies were trying to do, they said it would ship out the same day we ordered it…. And IT DID! And only took 2 days to get to my home…. At first I was unsure about ordering online but they did have five star yahoo rating with good feedback."
"I ordered two Pioneer monitors (KRP-500M and KRP-600M)from Monitor Outlet in June, 2009. I was concerned about the availability of these monitors because they were being discontinued by Pioneer. I was also concerned that there were reports by several Audio/Visual forums on the web that these monitors were prone to shipping damage.
I worked with the sales team at Monitor Outlet to make sure that they had available stock and to discuss shipping arangements and possible returns if the monitors were damaged in shipment.
To make a long story short, both monitors arrived in perfect condition on the day that they were scheduled. I credit the Monitor Outlet team for their good communications and attention to detail. Overall, I was very happy with my purchase from Monitor Outlet."
"I buy everything over the Internet. Everything but Monitors, until now! If I buy 5,10, or 100 Monitors now I know who to trust. You find them a little less, but you won't find them anymore honest. Thanks Jared, you have my business, and I won't keep it to myself. "
"Pleasure to deal with, excellent service I am a first time internet purchaser of a high price item (Pioneer PDP-4360HD 43"plasma TV). My price was $1,000 less than here in San Jose, CA. Unit arrived the same week I ordered and worked right out of the box! I am a happy camper and will definitely consider them for future purchases. "
"Order a Panasonic 50 " plasma monitor, TH50PHD6UY, on Tuesday, Dec 2, the monitor arrived on Friday, Dec. 5, as promised. The accessories arrived on Monday, December 8, 2003. The product is working well. Great customer service, easy to get a hold of Jared; he is polite and informative. Excellent transaction. Will buy again from them."
"I would strongly recommend NOT buying anything form this company. Yes, they do quote good price but are an entirely unethical company and you would be taking a significant risk using them. I ordered a 60 inch TV from them. They charged my credit card right away, but then held my order. Not only that, the sales guy (Jared) somehow found out where I work and called my office claiming he is checking receptionist claiming he was checking for a fraudulent order. When I finally managed to reach him and asked he said that was "standard practice". When I asked how he got my office name/phone number his response was "I am very resourceful". He refused to put me through to his supervisor of course and I was unable to get any other contact information from their website. After a lot of pain, I finally was able to cancel my order but was told that the money will take some time to be refunded. Net - I lost time, effort and still didn't get my TV. "
"Prices are competitive. Good selection. First monitor shipped was defective. Poor communication as to order status. Equivalent prices can be had elsewhere."
This review was modified by cmattax on January 27 2006 12:44:25 PM
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posted Apr-25-2003 
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![Share](javascript:share_rating({"review_body":"Ordered an LCD monitor, got it fast, didn\u0027t like it (not the reseller\u0027s fault), exhanged it for a CRT. People nice to deal with. Everything went quickly and smoothly in transaction. ","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/77105#comment77105","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"mb5550","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The ratings were right on for this company. I looked on their website and found that this company actually adheres to policies established by manufacturers in order to remain an \u0022authorized dealer.\u0022 I talked to Dave who was most courteous and efficient in handling my order. No bullying or sell tactics, just someone to help me buy exactly what I wanted. I bought a Sony FWD-32LX1\/W. I read the (Quick Compare) after making the purchase and I\u0027m surprised to learn that they are including a table top stand and speakers for me! I recieved an order confirmation by e-mail and a subsequent shipping confirmation notifying me of next day FedEx delivery. AMAZING! I\u0027m very pleased. ","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/192996#comment192996","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"B311Man","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was in the market for the th-50phd8uk, this company by far was the most helpful\u2026 They didn\u0027t try to up sell me any service plans or mounts like the other companies were trying to do, they said it would ship out the same day we ordered it\u2026. And IT DID! And only took 2 days to get to my home\u2026. At first I was unsure about ordering online but they did have five star yahoo rating with good feedback.","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/247539#comment247539","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"adamb00","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered two Pioneer monitors (KRP-500M and KRP-600M)from Monitor Outlet in June, 2009. I was concerned about the availability of these monitors because they were being discontinued by Pioneer. I was also concerned that there were reports by several Audio\/Visual forums on the web that these monitors were prone to shipping damage.<br><br>I worked with the sales team at Monitor Outlet to make sure that they had available stock and to discuss shipping arangements and possible returns if the monitors were damaged in shipment.<br><br>To make a long story short, both monitors arrived in perfect condition on the day that they were scheduled. I credit the Monitor Outlet team for their good communications and attention to detail. Overall, I was very happy with my purchase from Monitor Outlet.","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/515831#comment515831","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"UBHappy","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I buy everything over the Internet. Everything but Monitors, until now! If I buy 5,10, or 100 Monitors now I know who to trust. You find them a little less, but you won\u0027t find them anymore honest. Thanks Jared, you have my business, and I won\u0027t keep it to myself.<br> ","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/41672#comment41672","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"marturo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Pleasure to deal with, excellent service<br>I am a first time internet purchaser of a high price item (Pioneer PDP-4360HD 43\u0022plasma TV). My price was $1,000 less than here in San Jose, CA. Unit arrived the same week I ordered and worked right out of the box! I am a happy camper and will definitely consider them for future purchases. ","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/251604#comment251604","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"jeffdavis64","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order a Panasonic 50 \u0022 plasma monitor, TH50PHD6UY, on Tuesday, Dec 2, the monitor arrived on Friday, Dec. 5, as promised. The accessories arrived on Monday, December 8, 2003. The product is working well. Great customer service, easy to get a hold of Jared; he is polite and informative. Excellent transaction. Will buy again from them.","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/109906#comment109906","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"Vleeshue","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would strongly recommend NOT buying anything form this company. Yes, they do quote good price but are an entirely unethical company and you would be taking a significant risk using them. I ordered a 60 inch TV from them. They charged my credit card right away, but then held my order. Not only that, the sales guy (Jared) somehow found out where I work and called my office claiming he is checking receptionist claiming he was checking for a fraudulent order. When I finally managed to reach him and asked he said that was \u0022standard practice\u0022. When I asked how he got my office name\/phone number his response was \u0022I am very resourceful\u0022. He refused to put me through to his supervisor of course and I was unable to get any other contact information from their website. After a lot of pain, I finally was able to cancel my order but was told that the money will take some time to be refunded. Net - I lost time, effort and still didn\u0027t get my TV. ","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/423688#comment423688","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"grasim","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Prices are competitive. Good selection. First monitor shipped was defective. Poor communication as to order status. Equivalent prices can be had elsewhere.","link":"http:\/\/www.resellerratings.com\/store\/MonitorOutlet\/comment\/241588#comment241588","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MonitorOutlet.jpg","store_name":"MonitorOutlet.com","username":"cmattax","rating":"1"}, "single");){kind=link}
"The salesperson at Monitor Outlet was friendly enough over the phone...no hard sell...and directed me away from the 50" Pioneer Plasma to the Panasonic 50" model 50PHD6UY on the basis it was the better monitor for what I was looking for....A great picture and great DVDs. The price was actually a tad more for the Panasonic and after the high end cables and some other options I was in for around $5,400.
Shipping was somewhat problemic in that Admiral arranges the local delivery of the monitor through their Chicago office and the cables and other options came separately via UPS or Fed-EX. As you can guess the Chicago office dropeed the ball in instructing the LA wherehouse for delivery and I'm sitting there at 6:00AM the Saturday of delivery with nothing set and the cable people coming "after 12 noon". With some last minute heroics Admiral finally gets the monitor delivered just after 8:00AM so a disaster turned out to be averted and I was thankful for that.
Installation was relatively simple and the HDTV picture was phenominal! But get ready for the analog lower band stations that are not HDTV to be fair to poor quality in both color and sharpnes and there's not a darn thing that can be done about it until all digital HDTV is finally installed on all channels...Another two years plus at a minimum.
BUT what extremely disconcerning to me was when I found out a couple of weeks later that the monitor I bought from Monitor Outlet did not have a DVI (Digital Video Input)! What this means is DVDs even on the best players will only play in analog quality and cannot be upscaled to digital quality!!
I feel the salesman should have advised me that this monitor from Panasonic did not have a DVI input since he knew my main purpose aside from great TV was DVDs and a home theater system!
A DVI by the way cannot be added and is not an "option"!
So although I saved money by not buying at a retail store I ended up buying a commercial model that did not have all of the functions the normal consumer model would have. Am I upset?
You betcha."