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modcloth.com/

Apparel & Jewelry

 

All Customer Reviews (148)

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Rating 10/10 5/5
modified review posted May-25-2012

"I absolutely love this site. Even if the occasional product can be a miss, those are far outweighed by the numerous quality clothes and gifts they sell and their customer service is excellent! They immediatley sent me a new bathing suit as soon as I told them mine had a stitch missing. Modcloth is wonderful!"

Rating 10/10 5/5
modified review posted May-25-2012

"I got the best customer service and am so satisfied. I can't speak highly enough of Modcloth. They are affordable and accessible. The only time I've ever had a problem (in correct size) the customer service was phenomenal, and the problem was rectified within the week. Modcloth, I hearts & flower you!"

Rating 10/10 5/5
modified review posted May-23-2012

"EXCELLENT customer service! Thanks."

Rating 10/10 5/5
modified review posted May-12-2012

" Thank you so much for your prompt reply to my questions about this dress. Your precise and detailed answers were just what I needed to make this purchase. Your customer service is wonderful and I will certainly be making more purchases.
Thanks again for all your help!
Cheryl"

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Rating 10/10 5/5
modified review posted May-02-2012

"lov the shoes and the game I can take banana grams everywhere good for the children"

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Rating 10/10 5/5
modified review posted Apr-29-2012

"Very cute dress! It fits so well! I only got compliments!"

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Rating 10/10 5/5
modified review posted Apr-18-2012

"Very cool dresses! The one I had my eye on was out of stock, and I requested a notification for when it came back in, which it did within a week. I placed the order late at night and didn't adjust my shipping speed properly (I want the dress in 3 days). Feeling anxious that I now wasn't going to get the dress in time, I used the 'LiveChat' feature on ModCloth and was able to ask a live 'Specialist' to help me look into it (at 1am eastern standard time!), she did and was able to change my shipping to over-night. I haven't gotten the dress yet, but I am pretty sure I am going to love it, and if not, ModCloth has easy returns (they could make shipping free each way, like Zappos). "

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Rating 4/10 2/5
modified review posted Apr-17-2012

"Very disappointed in this site. They have cutest dresses but there were two in particular that I was waiting to come into stock. I even signed up for the notification emails & checked back on there site on a daily basis, waiting for these dresses. Twice I've checked back and found that both dresses were sold out & I never received an email (& it didn't get filtered into my spam inbox)! I'm so frustrated with this site. I've waited over a month for these dresses and now they aren't even sure they'll be getting more in or when."

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Rating 10/10 5/5
modified review posted Apr-16-2012

"I have one adorable vintage-style floral dress from ModCloth, that my husband got for my birthday last December. I'd been eying a gorgeous pair of knit fingerless gloves adorned with multi-colored pearls. I sent an inquiry of whether they would add some more similar items. When I went to purchase them, my beauties was no longer available. I had the most amazing response - someone with a name (Stephanie!) told me to look up the designer/co. itself, and was so sweet and polite and I felt wrapped up in consideration and respect. Shop here! Not only will you adore their products, but if you ever need customer service, or even a question answered, they're AMAZING!"

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Rating 10/10 5/5
modified review posted Apr-09-2012

"We were very pleased with this purchase of Midnight Blush Dress. It fit perfectly. I bought her the smallest size. She is 5'9" and weighs 110lbs. I thought it might be too short, but it wasn't. My daughter wore it to the Valentines dance at school and looked beautiful. Thank you so much! "

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