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"I purchased my order on Sept. 10th and it arrived the 15th. I had ordered the product well before reading the ratings it had and was a bit uneasy thinking that I had lost my money. It came in the time they said it would."
What if the typical delivery time has passed and I still don't have my order? Because of postal delays it may sometimes take a bit longer for an order to arrive than the typical delivery time. If you have not received your order within 8 business days after you got your Shipping Confirmation Email, you may contact us at order@modchip.com.
Please feel free to contact us if you have any questions or concerns.
Thank you.
Regards,
MODCHIP.COM www.modchip.com order@modchip.com
CONSOLESHOP.COM www.consoleshop.com sales@consoleshop.com ------------------------------------------- That was the last correspondence I received from modchip.com, the date was 10/17/2007.
I've emailed a couple times since then, no response, but gathering from here, at least now I know not to expect communication...
I guess when you deal with a product of this nature you're really at their mercy once you hand over the money.. hi-tech drug dealers I guess would be a good term. If you get your product in good condition, everything is fine. If you don't however, it's not like you can go to the cops for help..
Oh well, guess next time I'll go back to modchipstore.com, they've never did me wrong.
The reason I went with modchip.com was that I believed the lie about shipping times.. 3-6 days pffft.... right.
I think I'm on 'business day 12' now, tomorrow will be 13..
Seems they have (MUCH) more bad review than good, hopefully sooner or later they will just shutdown when enough people realize how lazy their policy on customer honesty is.
I mean, modchipstore.com's shipping may have taken 7 days, but at least they were HONEST enough to tell you up front that would be your expected shipping time.
Maybe the mail still runs on horseback in Monaco? Even so, the friggin country is only, what, 2 or 3 square miles in size??"
"My order is pending (not received yet). I imediatly got confirmation email. That was sat. Monday I got another email the order was shipped UPS express. So far so good. I checked mod sites first before choosing this store. And from them it was recommended as being one of the largest US dealers.(over 20 diff ones). So I took the plunge not checking here first. Should have checked here but o-well. At any rate after looking into this site and mod-chip.com. I have found something out. I know someone said before this co. is not affiliated with the other store. But both mod-chip.com AND ModChip.com have the same layout, store front even notice at bottom of page as to what a mod chip is. Further more the shipping fee and type is the same. The location of owner (Austria) is the same. The emails are similar. AND the garuntee of beating any price by 5% is the same. Coincidence or same co. I don't know. But thats ALLOT of coincidental evidence. Id say they are one and the same. Also they must have two locals or something. A u.s. center I don't know. But the domain is registered to a man who resides in VA. Thats Virginia. If they arent the same site then one of them needs closed for basically coping their site and steeling customers. Would be like setting up a new-egg.com and making it identical but being a diff co. Thats not right. I'll update when my order is recieved here in the states.
UPDATE> recieved order Tuesday, May 03. Thats 7 buisness days. The email they sent upon mailing said 6-8 buisness days sometimes a bit longer due to delays. Im very happy with this co. Package came from Switzerland by the way. And arrived in the U.S . as fast as possible. For $3 shipping-superb. Will do buisness with them again. Packaged very well also. Dont know why all the negitive reviews. Delays can be expected with ANYTHING but debit or CC. Due to $ clearing. So be awaire of that. Like all orders this is the fastest payment method. They get a A+ from me."
This review was modified by Major1104 on May 03 2005 06:44:21 PM
"I ordered xecutor 3 on Jan 1, 2005 it is now Feb 10, 2005.. Part still has not arrived.. I'm going to order a new one from somewhere else and dispute the one I won from these lamers... If I do manage to receive mine I will probably sell it as I'm sure I can get another one somewhere else, sooner and I wanted the control panel and LCD anyways.. I'll add more if/when something changes.. Oh ya and there lowest price gaurentee?? I found $10 cheaper elsewhere.. Bet they'll refund the difference.. NOT!!!!
BEWARE STAY AWAY FROM THESE LOOSERS!! Express Shipping=WEEKS not DAYS!!! HIGH PRICES SLOW SHIPPING!!
You actually have to WORK to be THAT retarded..
Also for those who've been scammed or whatever here is the WHOIS information for www.modchip.com ;) If they get enough complaints they'll have to do something..
"OK. I'm the latest VICTIM :( Several emails sent, 4 in total. At this point I want my money back ($89.75); I do not want to deal with this LAME A** business any longer/ever again.
Play Station Game Accessories ordered 10/7/07 After the 8th day I have sent 4 emails, trying to find out if and when delivery would be made. I received one email (10/8) stating order processed and shipment in 8 days, 10/9, took my money (NO WAITING),The one thing they did FAST, all was well? They have no phone for contact and have not returned any of my emails. Its been 30 days (11/7) and still no reply? Not One? I can only assume at this point, they are not going to ship my order or refund my money. I have filed a fraud complant with my credit card company, This was the worst experience of online buying ever. Stay away, far away/beware(X) "
This review was modified by maldo on November 07 2007 09:22:54 PM
"I ordered a set of Swap Magic games on April 3rd from Modchip.com without reading any reviews. I patiently waited, and after ten days I e-mailed them. Shortly after that, I found this site and, after reading what everyone had to say, was pretty angry. Modchip.com didn't get back to me for five days, but oddly enough the package arrived that day.
So, their customer service is horrible and their products definitely won't arrive in three to six days, but it did arrive. I wouldn't say they are scammers, just not very competent."
I ordered my part and first it took almost 3 weeks to arrive. They took forever to ship and when they did they sent an email saying they were shipping it "tomorrow" (how reassuring is that?) When I received the part finally, it was NOT the correct part! I ordered a dvd drive motor for a PS2 version 9 and the part they send me they said it worked for versions 1 to 11. It did NOT! It didn't even have the right number of pins!
Because of the shipping price, it wasn't even worth it to send back for me because it will cost me half the price of the dvd motor (and the waste of time is not worth the measly $7 I gain back...). I still emailed them to tell them they falsey advertised their part... NO ANSWER...
These people don't care about their customers (they take forever to ship, don't warn anywhere about backorders)... They FALSELY ADVERTISE (some parts dont necessarily work)... Stay away from them please I don't want to see anyone else suffer with them! I don't even know why such a company exists!
"how i wish i had read these reviews before placing an order!i placed an order totaling $75.00 for various bits & pieces for my two sons xbox 360's,after receiving the processing email i waited & waited for the shipping email but nothing.i sent four emails with no reply until finally i sent an email threatening legal action & suprise suprise they replied full of apologies blaming everyone & anyone but themselves.i have been informed that my order is on the way & to wait a few more days before contacting my cc.i await with anticipation if my order does arrive & i will follow up with what happened.i shall needless to say never use these or anyone associated with them again."
"I ordered a WHISPER MAX FOR XBOX 360 and GELTABZ FOR XBOX 360 on April 2, 2008. After some emails I received an answer that they shipped april 3. Today is the 15th. and I hope I will receive my order otherwise i wil do a creditcard chargeback.
When i searched the WEB I found the following about ModChip.com / consoleshop.com:
Company Info for modchip.com: Friedrich, Zohmann Ketzergasse 62/3/3 Wien, Wien 1230, AUSTRIA Phone: 0043 664 1631107 sales [at] modchip.com
See following websites: http://www.alexa.com/data/details/main/modchip.com http://www.aboutus.org/ConsoleShop.com"
"I purchased my order on Sept. 10th and it arrived
the 15th. I had ordered the product well before reading the ratings it had and was a bit uneasy thinking that I had lost my money. It came in the time they said it would."