"I posted a review of a frustrating experience with defective product. Mobilefun saw my post and contacted me IMMEDIATELY, resolved it to my complete satisfaction, adding RUSH shipping. Back as loyal customer, KUDOS to Mobilefun for great customer service!"

"I bought Avondale bluetooth headphones from Mobile Fun and the foam ear pad pulled off and was lost on my first trip outside. Mobile Fun said tough luck when I wanted to reject the product because there was an obvious design fault"

"I wish I had read the other negative reviews first. THIS SITE IS A SCAM! DO NOT ORDER FROM THEM! I ordered a Kindle Fire case and it still has not arrived. I sent several messages and they have not responded, yet they charged my credit card. I'm now looking into other options to get a refund as they do NOT do honest business."

"I ordered from this store the day of July 5th. I received an order confirmation, but never a shipment notification. On July 13th I asked for an update on my order, no response. On July 16th I again asked for an update of my order. Here was the response I finally received:

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From: Mobile Fun Customer Services
Date: Mon, Jul 16, 2012 at 12:26 PM
Subject: [US #GYP-282079]: Order Status for order 2725595?
To:

Hi Mitchell,

I am sorry for the late reply, we have been having a few intermittent email issues over the last week.

I am also sorry to hear that you did not receive your automated despatch email.
I can see that your order was despatched on 7/6/12. If you haven't received your package yet then it should be with you very shortly, although in some circumstances it can take up to 14 days, however we find the average time is around 5-7 working days. As it was the budget shipping you have chosen we do not have a tracking number, but this should not be a problem and we are confident your parcel will arrive very shortly.

If there is anything else I can help you with please let me know.

Best Regards,

CRAIG JONES
Customer Relations Manager &
Corporate Accounts Manager
MobileFun.com

T: 0844 249 5058
F: 0844 249 5059
Customer Relations
Tel - 0844 249 5060
Fax - 0844 249 5062
Email - customer.services@mobilefun.co.uk
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They do not advertise the shipping I chose as "budget" shipping, it was the default lowest cost shipment method.

They sound like an actual company, but I think they are ill equipped to service the USA from the UK. It is now July 20th and I still have not received nor had any update of my order. I have emailed asking again where it is and no response several hours later.

I highly recommend that if you live in the USA or anywhere outside the UK, you do not order from this company. Inside the UK I have no knowledge other than to say that the way they run their business is not the type of company you want to be dealing with to save $20.

"

"the other guys were rite they are messing wit u :/"

"My item did not arrive in the specified time given on the website. I emailed them and they agreed to send out another. Both items eventually arrived but were shipped from the UK according to the shipping labels. Website doesn't indicate items ship from UK and if i had know it was being shipped from overseas i would have picked another retailer. Customer service was quick and accommodating though. "

"Scam site. No way to contact them and no trace of my order."