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Full Rating Profile
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    • Address: 409 Sherman Ave.
    • Contact: support@mixbook.com
    • Phone: n/a
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    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.79/10 6.79/10
    Chance of future purchase: Rating 8.57/10 8.57/10
    Shipping & packaging: Rating 9.05/10 9.05/10
    Customer service: Rating 7.97/10 7.97/10
    Return/Replacement policy: Rating 8.00/10 8.00/10

2,029 Customer Reviews

Rating 10/10
5/5
modified review posted

"its exactly what i was looking for, nice, perfect"


Rating 10/10
5/5
modified review posted

"Excellent service. Photobook was perfect and delivery was on time! Thank you mixbook."


Rating 8/10
4/5
modified review posted

"Your site is brilliant to those of us who enjoy taking pictures and then sharing them, all organized and pretty, on the front of a card. It would help if there was a way to tell if a particular photo is too dark before it went to print. This just happened to me and if I knew that one particular photo was not light enough, I would have selected another photo to use. I don't mean to complain but I was so excited about my next Christmas Card, took the photo's of the family, placed my order, received my cards (very quickly) and was disappointed to see that one of my children's photo was not as bright as the others. Thank you! ~Becky Hess, Kissimmee, FL"


Rating 10/10
5/5
modified review posted

"I used mixbox to make a book for a friend as a gift for her daughter. This sight was easy to use and was fast at loading pictures and the backgrounds and stickers. I missed an error on one of the pages but she was still satisfied and even asked me to print another as a gift for her mother. It was much like an old sight I used but shut down. I have tried others and was unhappy. My husband found this site and I'm so happy with the results. I love doing the shadows to make it 3D. "


Rating 6/10
3/5
modified review posted

"The box was delivered on time..however on both the front and back cover there is a large air bubble.
So it is not flat which makes it easier to ruin...not happy with that..and the corners were all dented and ruined when I opened the box
"


Rating 10/10
5/5
modified review posted

"My wife and I couldn't be more happy with how our wedding album turned out. Yes, it took me about a week to select and arrange our pictures, but it was time well spent. (I do see now why photographers charge $800+ for these photo albums). But the quality of our album is as good as those from the professional photographers.
Bottom line, we're very glad to have found Mixbook, and would DEFINITELY recommend them, and will use them again in the future.
"


Rating 10/10
5/5
modified review posted

"I was happy with the product and the efficient time it took to get it to me, also i needed a bit of help and they were very gracious in helping me with the order"


Rating 10/10
5/5
modified review posted

"Very Pleased!! Quality was as expected! Would definitely recommend Mixbook!! "


Rating 4/10
2/5
modified review posted

"Very limited shipping options to Canada. Was charged duty upon arrival on top of high shopping charges. I suggeted other shipping companies and was dismissed by customer service. Not impressed. (Shutterfly is cheaper shipping to Canada and never ends up with duty charges)"


Rating 2/10
1/5
modified review posted

"The quality of my prints are comparable to Walmart though 3x the price and I emailed to tell them I was unhappy with my product and haven't heard back in a couple weeks. Poor product and even worse cudtomer service. I'll never print here again. "


Rating 4/10
2/5
modified review posted

"I tried for over a year on and off to make a photo book for my cousins visit with us in Boston last summer. It was my first time and the support was poor. I kept getting an error message when I tried to place my order, that the resolution was bad. I knew that was, as it was part of the effect I was going for (blurred back drop). I was not able to process my order because of this so I just finally gave up and deleted the photos and had the book printed. When I got the book the photos were too dark. It cost me over 30. bucks for a 20 page soft cover book that looks like I made it at CVS."


Rating 10/10
5/5
modified review posted

"I've made at least a dozen photo books using Mixbpok and other companies, and I'm extremely impressed with the quality of Mixbooks selections, templates and final result. I will continue to use them again and again!"


Rating 8/10
4/5
modified review posted

"Photos turned out a little darker than they show up on your phone. I think that the Mixbook software actually accounted for this as it displayed the photos in the editor software, but part of me wished the printing could be lighter (I'm guessing this is a technical limitation.)"


Rating 10/10
5/5
modified review posted

"Doing the memory book for a special birthday was sheer fun. Can't wait for my next project. Loved it."


Rating 2/10
1/5
modified review posted

"It took me forever to receive my order I still haven't received my last order and i am very unsatisfied I will not be using this site to order my wedding invitations "


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