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RatingsRating
Store InformationStore Info
Full Rating Profile
MiniInTheBoxCoupons
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 9.05/10 9.05/10
    Shipping & packaging: Rating 7.85/10 7.85/10
    Customer service: Rating 8.67/10 8.67/10
    Return/Replacement policy: Rating 8.91/10 8.91/10

1,495 Customer Reviews

Rating 10/10
5/5
modified review posted

"Items on the website are at a great price. I did have a bit of a problem with delayed shipping, but when I contacted customer service, they were very quick to reply. I love my items! The bracelets and rings that I ordered are just as in the pictures shown. Great product quality and at a great price!"


Rating 8/10
4/5
modified review posted

"Easy purchases, prompt shipping (or as much as can be seeing that it's overseas). I've never had to return anything, but the items that I've purchased seem to be of a medium to high quality. Will definitely purchase from this site again. "


Rating 2/10
1/5
modified review posted

"I still have not received my order from Dec. 21st Also still have not received my order from Dec. 18th"

modified review Rep reply posted Jan-21-2015

LightInTheBox, MiniInTheBox rep has responded

“Hi,

Thanks for shopping with us! As you chose the free super saver shipping, it should take 10-20 BUSINESS days which means it can take up to 40 days to deliver. Please note that the delivery time includes processing time and shipping time. And the delivery of the packages is influenced by many factors – especially countries’ customs. If the customer clearance takes a long time, it may cause the delay of package. Super saver shipping company doesn’t update shipping status on their website so the packages can be tracked hardly. Any questions concerning about your order, you can log in and submit a ticket to contact our customer service people for help. Here is the way how you can contact them:
http://www.miniinthebox.com/knowledge-base/c1169/a2118.html

Sincerely,
Miniinthebox”


Rating 8/10
4/5
modified review posted

"I shop on MiniInTheBox for more than 3 months and i can hardly recall any cases when i was unsatisfied.
Quality of the sellers is high, there is a claim process in case of any problems and support team works quite fast.
But from my point of view - the prices are higher then on ebay.
Of course it's not right to simply compare those marketplaces, but 50% of ebay sellers sell the same things as on MiniInTheBox. Or they just drop ship.
In order to pick the right product among hundreds of choices.
"


Rating 10/10
5/5
modified review posted

"its superb im so happy to buy things on this site.thanks i will buy again."


Rating 10/10
5/5
modified review posted

"I love this web site, they have really good stuff...=)"


Rating 10/10
5/5
modified review posted

"i like MiniInTheBox who is honest dealer and have good solution for any problems , and give me more honest power to buy from it "


Rating 10/10
5/5
modified review posted

"I ordered two Eruner® Women's Multilayer Alloy Love Birds Life Tree and Infinity Handmade Leather Bracelets. I think the arrival time was rather long, but the bracelets were great for the price. I bought these for my teenage granddaughters. I haven't given the bracelets to them yet, but I think they will like them.
"


Rating 10/10
5/5
modified review posted

"one of the best laptop accessory, easy to use and flexible , you gonna love it ^^"


Rating 10/10
5/5
modified review posted

"They have great items, competitively priced, most a lot cheaper than anywhere else. All in all a great company to deal with and have had no problems whatsoever . . ."


Rating 10/10
5/5
modified review posted

"Amazing! I love this website! All their products are CHEAP and have FREE SHIPPING! I also really like their support, very helpful! :-)"


Rating 10/10
5/5
modified review posted

"I made an order and the items were fantastic, I had some problems with the shipping but the customer service were extremely helpful and proved that they have a professional management. "


Rating 10/10
5/5
modified review posted

"Product was as described and arrived on time. "


Rating 10/10
5/5
modified review posted

"I found MiniInTheBox when I was Christmas shopping online. I found the website when I was looking at watches for my mother. I ended up getting two watches, nail art gifts, a set of PS3 replacement joysticks, earrings, and a necklace. The site offers free shipping any where in the US no matter the item which is awesome because I hate getting charged for shipping. My order did arrive a little late, but I think that was just because of the Christmas rush. All of my items arrived in one piece and they all matched their descriptions perfectly. "


Rating 10/10
5/5
modified review posted

"Very happy, completely satisfied."


MiniInTheBox is a Merchant Member! Learn more

MiniInTheBox is a merchant member
MiniInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,898 merchant members.