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Full Rating Profile
  • Mills Fleet Far
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 6.25/10 6.25/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: 0.00/10

8 Customer Reviews

Rating 10/10
5/5
modified review posted

"I was looking for a small gas grill to replace my old rusted one. I found one for sale through Mills Fleet Farm's online website ( CharBroil Gas Grill-2 Burner). The price was right ($70 marked down from $100) and the shipping was insanely cheap ($7.95). I live in Georgia and had never heard of this company so I started checking online reviews. The reviews weren't very good in general with problems ranging from bad customer service to damaged merchandise and slow shipping. Based on these reviews, I almost chose not to order through them, but that price was really good, so I chose to call their customer service directly and speak to them about the my concerns. The person I spoke to was an extremely helpful woman who took about 20 minutes to go over each of my concerns and assure me that nothing like that would happen. I wish I could remember her name, because she was great. I ordered the grill on a Saturday, it was shipped Monday and I received it Wednesday. It was expertly packed and arrived without incident. It was a bit of a pain to assemble, but that's not the fault of Mills Fleet Farm. I am thrilled with my purchase and will absolutely use Mills Fleet Farm for future purchases."

modified review This review was modified by fishlip4u on January 24 2015 05:27:29 AM


Rating 2/10
1/5
modified review posted

"Purchased a pair of ladies ice skates in a size 9 box. Got them home and the skates inside were size 10. Returned them and they were unable to replace with the correct size. Disappointed that the customer service at Fleet Farm is not capable of correcting the simplest of issues. Even more disappointing is that a manager was not available. Good luck Fleet Farm with this business model."

modified review This review was modified by buescher on January 11 2015 02:33:52 PM

Rating 2/10
1/5
modified review posted

"Found a great price on a new Uniden answering machine / cordless phone. However when it arrived it A) had been opened, and B) did not work (cordless handset would not charge). Duped and hassled by Mills Fleet Farm - will never shop there again."

modified review This review was modified by Donham on October 30 2014 06:16:17 AM

Rating 2/10
1/5
modified review posted

"would give product after show paid in full receipt to employee and asst. manager or give money back after talking with them for about an hour "

modified review This review was modified by boxer121 on August 17 2014 06:38:26 PM

Rating 2/10
1/5
modified review posted

"Ordered a lefse griddle on 16 Dec. Called and spoke to customer service on 19th as it had not shipped yet and was still shown as "processing" and was informed that they had 5-7 business days to process the order and that it was still at the warehouse. Called the 23rd as it still had not shipped and was told that it might be back ordered. Item never shipped and when I called today, 12/26, I was told that the order was going to be cancelled as it was a clearance item and that they could not fill the order. When it was ordered it was a sale item, it was NOT shown as clearance nor did I receive at any time a notice that it was on back order and would not be honored as it was a clearance item. That would have been helpful information on 12/17 as it was a Christmas present. After Christmas? Not so helpful. Fleet farm website = fail"

modified review This review was modified by Abnanjel on December 27 2013 03:35:53 AM

Rating 2/10
1/5
modified review posted

"I ordered a gift for my son on the 8th of December that said that it was in Stock at Mills Fleet Farm. The price was right and I thought I found a great deal.

I found out while I checked gifts vs our lists that I never received the one from Mills Fleet Farm, which was this gift. The Hot Wheels Tower of Power.

I checked the web site this week and found that they unceremoniously cancelled my gift. No notification at all. I emailed them twice, and called 3 times. I finally waited on the long hold only to get someone who just apologized and told me an email was sent out on the 16th . . . Well after it was cancelled. If they did, they sent it out only to respond to my email . . . not to notify me of the initial cancellation. But in reality, I received neither email. Nothing in my spam box. Nothing in my inbox. I searched and only found the initial email stating that my order was made and nothing else.

According to the lady on the phone, they were overflowing with orders. Sounds like a company swamped with customers should have no problem spending a little extra to field all of the requests.

In the end, all I received were apologies and nothing more . . . Your bad, Mills Fleet Farm . . . And my bad for attempting to shop from someone other than the big guys.
"


No Avatar
Brooklyn, NY
Rating 10/10
5/5
modified review posted

"always the best price for my pet's dog food. Never have had any issues"


Rating 10/10
5/5
modified review posted

"This is one of the best stores in the country. They have absolutely everything in their stores.The customer service their is awesome and the prices the best."


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