Ordered a Panasonic Lumix LX3 for the advertised price of $384. Got a phone call asking to confirm billing information. Salesman then tried to sell me accessories, claiming the camera came with a "temporary" battery and needed a proprietary memory card.  
 
When I declined, salesman asked if I wanted the import model or the US model. I asked what the difference was - the "import" model has a manual in Chinese, has non-standard power cord and charger, different "plugs" (as if USB is not universal), etc.  
 
When I selected the US model, the price jumped to $599, $100 above suggested retail. When I tried to cancel the order the salesman would not respond to my request, and kept offering me discounts from the overinflated price. I finally hung up on him and canceled the order via email.  
 
Millennium Camera has one purpose - to part you from your money. They try to hook you with a low price (if it sounds like it is too good to be true - it is) then sell you a bunch of overpriced stuff you don't need. When you don't bite on the other stuff, they try to kill your original order by scaring you with misinformation.  
 
HUGE aggravation and total waste of time. Best to this retailer like the plague. Spend a few dollars more with a reputable retailer - it is well worth the difference.

These guys are BAD NEWS. They offered a good price on a digital camera, then required that I call to "confirm" order. They tries to upsell me on low quality overpriced batteries and chip. Then they revealed that this is the "japanese" camera without a US warranty. If I want the US warranty, it would be more ...

Like most who have gone before me, I had the same ugly experience with Millennium. I received a call at home which I returned only to be "blindsided by a commissioned salesperson who wants to 'build the ticket'”. I have only heard of companies like this. The creepy, thick-accented 'New Yorka' had no time for my questions only saying 'which one should I sign you up for' over and over. What a sleazy place. I will never send a friend to them and I will contact CNET about referring people to Millennium. Some people will do anything to make a buck.

Placed order for digital camera on 6/17/08 and site stated order shipped in 1 to 2 days and site listed item as "in stock". Got e-mail confirming order. Next day, got notice stating item out of stock. Called Millennium Camera and asked when the item would be back in stock, they said 4 weeks. I then asked, Why does the site say item is in stock, if item is backordered?, customer service rep hung up on me! Obviously, I won't purchase anything from this store and will warn anyone I can in the future. I will also notify Consumer Reports, who had a link to this merchant. Went back on the site today, 6/24/08, to check and the site STILL lists the item as IN STOCK!!!! Unbelievable!!!!!!!!! But, customer rep tell me 4 weeks!!!!

This review was modified by its author, bryantjoeb1, on 6/30/08 6:45 AM.

I am sure the experience I have to share will not come as a surprise, as I believe that it represents this company’s standard operating procedures, rather than an isolated incident. I was shopping online for to products I had researched and wanted to purchase. I wanted to purchase both items from the same place if possible. As I searched online, I was attracted to this company by its excellent advertised pricing on the items I wished to purchase. Since the company was linked to reputable sites, I decided to place an order. Yesterday, when attempting to track my order, there was a message to call to confirm the order. What the message should have said was "call to be blindsided by a commissioned salesperson who wants to 'build the ticket'”. The phone connection kept dropping out during the conversation and by the end of the phone call, I had no idea what actually would be shipping to me. I do know my bill was now over $300.00 more than my original order was suppose to be. I am sure that person will be rewarded for doing such a fine job. After I hung up, I decided to do what I should have done before I decided to do business with Millennium. I checked them out on this ratings site. After doing so, I decided to cancel my order. Of course, I could not do so right then, because to cancel an order you have to wait until Customer Service (in this case “customer service” is grounds for false advertising) hours which are listed on their site as 9:00 AM to 5:00 PM EST. When I called the next day at 9:00 AM, I was told the department was not open until 10:00 AM. I called back after 10:00 AM, was placed on hold for 20 minutes until I talked briefly to someone who did not give his name. When I said I wanted to cancel my order I was sent to a voice mail box to leave a message with my sales representative. I am now waiting for a phone call I am sure will not come until after my “cancelled” order ships. They have created another dissatisfied customer. I take some comfort in seeing I am not alone.  
 
 

I had almost exactly the same experience as related in the earlier reviews. The seller turned up in a comparative price listing on cnet.com for a Garmin Nuvi 660 GPS system. The prices for this and other similar items were all lower than all other listed sellers. I soon found out why. (Oddly, when I returned to cnet only 2 days later, they were no longer listed!) After I placed the order, I received an email requiring a phone "confirmation," not something I'd ever experienced on any internet order. Then, even though the listing on their site included in the base price, among other things, a mount and case (standard for Garmin), they tried to sell me both at inflated prices. First, the guy claimed he was giving me a price of $59.95 for a "beanbag mount," which he said listed at $129. When I told him the mount was available at $39, he reduced the price to $49. When he then tried to sell a carrying case, at another $59, I asked what was included with the unit itself, and he claimed nothing was. Since their website had claimed that several things, including a case, were included, I balked. He then said "Your order is cancelled," and hung up.

I ordered a Canon SD650 IS camera because of the good price and review of Millenium that I saw on a web page that compared it and other sellers. I wish that I could find that web page again. Today, I received an email from millenium saying that I had to call them in order for them to proceed. This is highly unusual for internet orders. After trying to get through multiple times and waiting for 30 minutes, I had second thoughts about purchasing the camera from them. When Alan finally answered, I told him that they had convinced me that I wanted to cancel the order. After insulting me repeatedly for being upset with their response, he finally confirmed that the order was canceled. To their credit, I did receive a follow up email message saying that the order was canceled.  
 
I have never had this kind of "service" before, and I hope to never have it again.

My experience was similar to some of the other reviews that I read dealing with Millennium Camera where I placed an order for a Samsung LN32A450 LCD TV online. This is a new model and not a lot of retailers stocked them yet. I received an e-mail after placing the order online that said I had to call customer service for verification purposes. When I called they offered to include HDMI cables, power conditioners, wall mounts and extended warranty plans at what I thought where rather inflated prices. After refusing all of these extras, the sales person came up with the statement that I needed to buy a stand because the TV didn’t have one. After I bit on the stand, the salesperson offered for an extra $19, to throw in an LCD TV starter kit that was to include a power conditioner, an HDMI cable and a one year in home extended warranty. Including shipping, the price of the TV came to almost $200 over the price advertised on Millennium’s web page. I didn’t cancel the deal because this final price was about what other retailers where charging before shipping and/or taxes.  
 
When the TV arrived (to their credit, though, it did arrive in about 3 or 4 days after my verification call), there was no power conditioner, HDMI cable or information on the in-home service plan, but the stand was there. So, I call customer service to inquire about why the extra items where missing and they said they had no record of a starter kit being included. As for the one year in-home service plan they said I just need keep my invoice and to call Samsung if the TV should need service (I sure hope I never have to find out if this is true or not) in the next year. They shipped me a free two meter HDMI cable (which I don’t need at this time) for my inconvenience. I am compelled to mention that their rep offered me an RMA number to return the unit if I wasn’t statisfied, but I could not see spending $50 shipping to just get out of this deal when I was still a little cheaper that other retailers that where selling this model.  
 
This experience was definitely a life lesson and I will spend more time in the future checking up on online sellers before I spend my hard earned money. I am sorry I didn’t come to this site first  
 

My friend actually got this web site.Without reading review i ordered.Now i am suffring as to why I have not spent a minute in reading a review before buying instead of spending hours waiting on hold and disconnecting by so called customer care and expect a very very rude behaviour by these people.This is the worst of the worst ever expericed

gave them a call before ordering canon 50mm 1.4 lens. as i suspected, it was not in stock

Listen to the others when it comes to poor customer service. The worst I have ever had online shopping. The email sent states "verification purposes, please call our customer service department at 1-800-850-1672 Extension 296, in order for us to proceed and process your order" Be ready for alot of headache. If you don't kiss up to the rep's, the'll disconnect you. Never again and think twice.

Exact same situation as a previous review listed. Ordered a camera (at a GREAT price!).  
The next business day, received an email that I need to call to verify the order.  
Called in, got put on hold for 10 minutes.  
Was informed about the 15 MINUTE (!!) battery life, and offered the upgrade battery.  
Declined.  
Was informed that the camera is grey market, in Japanese only.  
The web site lists NOTHING about this.  
At this point, the purchase reeks of scam, and I pop over to resellerratings (while still on the phone).  
I say, "Well, you know, the site says nothing about this being a Japanese language model, and it's listed with the USA SKU"  
Helpful rep offers: "