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militaryboots.com

Apparel & Jewelry

Rating 9.38/10 195 reviews
(212 lifetime reviews)

9.38/100 (6-month rating)
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MilitaryBoots.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (212)

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Rating 10/10 5/5
modified review posted May-21-2012

"Once again, excellent service with very customer-oriented customer service representatives. I really enjoy shopping & purchasing items from MilitaryBoots.com. My order always arrives quicker than expected. This is my second order in the last eight months. I will keep coming back for more boots!! Great job!!"

Rating 10/10 5/5
modified review posted May-20-2012

"I ordered one pair but was too small, they sent an RMA and I ordered another brand and size with no issues. Thanks!"

Rating 10/10 5/5
modified review posted May-20-2012

"I was very pleased with the fast free service .
The free shipping was 7 to 10 days however I got mine in just 4 days.I have recomended your web site to many of my friends.The ordering prosess was a breeze.
I will be shopping at your site from now on for my boots and shoes.
Thank you ...Rocky E. "

Rating 10/10 5/5
modified review posted May-19-2012

"Found the type of boot I had been looking for for awhile. it was reasonably priced, came to the house in a timely fashion."

Rating 4/10 2/5
modified review posted May-16-2012

"The boots did not fit and did not care for how they felt. I had to pay postage to return them."

modified review posted May-25-2012
cat5com's Avatar
cat5com, MilitaryBoots.com rep has responded

“Thank you for taking the time to leave us feedback. My apologies that the size did not work out for you! Converse is typically true to size, so I apologize they did not fit as expected. If you are still interested in Converse, or any other brands we offer on MilitaryBoots.com, we do have a live chat option available. There is a link at the top of the website that will enable you to ask one of our trained Customer Relations Reps any questions you may have before making your purchase. You may also call us at 877-680-0052, or you can email us directly at cs@cat5.com. I, or anyone on my team, would love to help you find the right fit for your feet! I do see that you chose the shipping method of 7-10 days, which was free for your order since it was over $60.00. I apologize that you had to pay shipping to send the return back to us. We do not cover for the shipping charges on a return, unless there is a manufacture defect on the item. We do, however, appreciate the feedback and look forward to hearing back from you! Thank you!”

Rating 10/10 5/5
modified review posted May-15-2012

"I love these boots, and the service at militaryboots.com was quick and efficient, and I received my order in a very timely manner so I really appreciate that"

Rating 10/10 5/5
modified review posted May-15-2012

"Ordering was simple and quick. The boots were sent promptly and fit well. I cannot wait til the boots are broken in. I would order from MilitaryBoots.com again."

Rating 10/10 5/5
modified review posted May-14-2012

"MilitaryBoots.com has been incredibly professional and precise in every aspect. I will definitly shop with them again.

J. Stevens"

Rating 8/10 4/5
modified review posted May-13-2012

"Ordered two pair of boots. They only shipped one pair. Customer service was helpful, but still waiting for the second pair."

Rating 6/10 3/5
modified review posted May-13-2012

"The products is what I ordered and perforated properly. The shipping process was shoddy tho. I revieved three different emails. One saying that my order was shipped, then received anthem email saying that it was shipping a few days late. And one more email saying it was back ordered and to be sent June 1st. All of this after I paid for quicker delivery. I called to clearify what was going on with my order and had to leave a message. Never got a return call."

 
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