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Full Rating Profile
  • Miles Kimball
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

5 Customer Reviews

Rating 2/10
modified review posted

"Customer service is not very good at all. They do not answer any of your questions. I ordered a puzzle bench and it took over 7 weeks then I told them I wanted to cancel and all of a sudden they shipped the product that day. I will never order from them again"

Rating 2/10
modified review posted

"Not sure about the merchandise, because I ordered it on January 5th to have for a party I was having on the 17th. It is now the 18th and I'm still waiting. However, it appeared on my charge immediately. Did the "tracking" thing and my package seems to be making a trip around the US. I guess I can't blame Miles Kimball for this but evidently UPS isn't the greatest for shipping. "

Rating 2/10
modified review posted

"Purchased a snow windshield cover for my van. I paid shipping and tax for what I thought would be a nice priced item. What I received was a very small package of a weird shaped, paper thin piece of material with no clue as to how it was to be used. I called and was told they had no instructions and I could return it with me paying shipping both ways. What I thought was a reasonable deal of $20 I would get a return of about $10. My first and las purchase from Miles KIMBALL."

flatquasar's Avatar
Ann Arbor, Michigan
Rating 10/10
modified review posted
ResellerRatings.com TOP REVIEWER!

"I buy everything I want from them about twice a year, when they offer free shipping. I've been a customer of Kimball, Walter Drake, Harriet Carter & Carol Wright (mostly Carol Wright & Harriet Carter) for many years, buying from them products I could not find in local stores. Two years ago I stopped buying from Carter & Carol Wright because they failed to evolve adequately from traditional mail order to Internet Retailer.

The quality of Carter & Wright products declined and their shipping is too slow by today's standards. Now, I buy most of our hard to find products from StarCrest of California. They frequently offer special prices and free shipping.

Periodically, I buy from Kimball, whose prices are usually higher than the others but they have maintained product quality & they have really stepped up their shipping processing & speed. These are all old mail order catalog companies that have continued long after kings of mail order, Sears abandoned it and J.C. Penny's seriosuly scaled back.

I recommend Kimball. They sell hard to find products at competitive prices and they have modernized their processing and shipping to better match the big online stores such as Amazon, Newegg, Tiger Direct, & eBay "Top Rated Sellers." Kimball, like Starcrest, always gets my order right and unlike Harriet Carter and Carol Wright these days, Kimball doesn't offer complex confusing "free Shipping" deals, or ship out much cheaper products than you expected from the photo & description.

modified review This review was modified by flatquasar on July 26 2012 01:57:49 PM

Razeous's Avatar
New York
Rating 10/10
modified review posted
ResellerRatings.com TOP REVIEWER!

"I was skeptical about this company at first, so I did some googling and found that they have mediocre reviews. Some were good and some were really bad. Here's my experience.

Ordered two air conditioner supports on May 2, 2010 and got free shipping. The website says it can take 2-3 days for processing. Then allow another 5 days for the actual delivery. I received it today, May 7, 2010. Not bad at all for the cheapest ground shipping option. Items were heavy so I can't complain. I should also note that I received an email providing me with the tracking number the next day after my order (a lot faster than the 2-3 days time frame). They charge a weird processing fee ($1.99) and standard shipping depends on how much your total is. It might be overpriced depending on what you buy. But if your items are heavy, it is a definitely reasonable shipping charge.

Packaging was reasonably good. A big box for two small packages. It was stuffed with paper. The box got very slightly crushed but did not cause any damage at all. This was probably because of all the empty space in the box. So it was easy for pressure to damage it a little.

I found what i needed for a lot cheaper than anywhere else. I would definitely buy from them again.

modified review This review was modified by Razeous on May 07 2010 12:10:31 PM

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