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midwesthuntersoutlet.com/

Sports & Outdoors

Rating 3.55/10 260 reviews
(464 lifetime reviews)

3.55/100 (6-month rating)
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Midwest Hunter's Outlet / TGSCOM, Inc is a merchant member
Midwest Hunter's Outlet / TGSCOM, Inc participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,943 merchant members.
 
 

All Customer Reviews (463)

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Gooble
Rating 2/10 1/5
modified review posted May-22-2012

"BEWARE: Do NOT under any circumstances buy anything from TGSCOM. Foolishly, I ordered a holster before checking these people out. Not only did I not get the holster, but many, many attempts to contact the company ended in failure and dead-ends. What a crappy way to run a business. Avoid them at all costs."

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simonshar
Rating 2/10 1/5
modified review posted May-21-2012

"Those guys are a joke...There is no way you can call them to get a status of your order, and No responds on emails. Over one month after I ordered a "in stock "item and my order is still "in process". Stay away from them

"

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tanox
Rating 2/10 1/5
modified review posted May-21-2012

"Those guys are a joke...selling out of stock items. One month after my "in stock" item was ordered is still "in process" status. Can't call to speak with a live operator , only over e-mail, and they dont give you any info about when you'll get your order shipped. Stay away from them, bad business"

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WINDRIDER53
Rating 2/10 1/5
modified review posted May-19-2012

"After numerous times of trying to contact TGSCOM.COM concerning 2 orders that were placed months ago that I've all of a sudden been charged for without so much as an e-mail from them, I've decided to let everyone know they might want to think twice about ordering from their company. There is absolutely no way to contact them either by e-mail or telephone now. All systems are down according to a phone recording. Caveat Emptor (Buyer Beware)!!"

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tmcordner73
Rating 2/10 1/5
modified review posted May-18-2012

"I had a terrible experience with this retailer. (1) They did not inform me how long it would take to "process" my order. 7-10 days is a ridiculous amount of time to "process," and that info should be on the product page, or at least before you purchase. (2) Finding a way to contact customer service on the site was impossible- I had to find it through a third party site. (3) The number listed for customer service was basically fake- it never connects you to anyone and never lets you leave a voice mail. (4) The customer service email isn't email and is never answered. (5) I was forced to dispute the charge through American Express- and still pay a 'restocking fee' even though they don't stock the item and still haven't 'processed' my order. (6) I also started receiving an huge increase in spam the Monday after purchase- which means they sold my email to spam operators.

I will be going on every customer review site to leave this same review."

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lachiasdad
Rating 2/10 1/5
modified review posted May-18-2012

"I would not order from these people again. they said 7-10 days for shipping but it was cheap so i said OK. But 3 weeks goes by and still no word on when my order was to be shipped. I called and the phone was not in order, they said to ask questions via the web site, so i did. very prompt response saying they still had no idea when. 2 more weeks goes by and still no word. then they could not be reached by any means including email. I told them i wanted my money back after they charged my CC 2 days after placing the order. No response. i called my CC and they are handling it from now on. VERY BAD/NO SERVICE. DO NOT ORDER from this website. i should have read the reviews here first, but i didn't."

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visionvocal
Rating 2/10 1/5
modified review posted May-18-2012

"I was compelled to cancel an order I placed with TGSCOM about three months ago (my first order with them) when an item that was "in stock" when I ordered, was suddenly "out of stock" after I paid for it. Of course no one bothered to notify me of the status of this order. After about three weeks with nothing in hand (no email, no phone call, nothing...) I eventually contacted customer service which was an exercise in futility. Not only was it not "in stock" there weren't any available in the country, and TGS couldn't even ballpark a ship date. I was told that they do not have a physical warehouse to "hold all the items we sell". So in other words you order from TGS and TGS orders from someone else. Who in turn has to ship it to TGS, and then TGS can eventually send it to you. Who knows when? This is the way it works in theory. They haven't ever been able to complete an order for me so I don't know if anyone actually receives anything. I ordered three items on the first attempt, and out of the three only one was actually available (but hadn't shipped yet, of course). So out of sheer frustration I canceled the whole thing and ordered from another website.

After I bought the gun that I was looking for, from someone who actually had it, I began looking for bulk ammo. I ordered a case from Midwest Hunter's Outlet, and didn't realize they were connected with TGS until I received the order confirmation. Against my better judgement I gave them the benefit of the doubt. Everyone makes mistakes once in a while. So much for second chances. More than two weeks have passed, and the order is still "processing". Of course they already charged me for what I ordered, but I have no idea if/when the item will be available. If it doesn't show that the item has shipped within the next three days this order will be cancelled as well. Thanks for nothing. This company sucks."

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summers358
Rating 2/10 1/5
modified review posted May-17-2012

"After a month my order was not shipped. I had problems contacting the company and cancelled my order. The price was very good."

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eadamy
Rating 2/10 1/5
modified review posted May-15-2012

"Terrible. Stay away from this company. The company didnt say product was on back order when I placed the order and isnt providing any info about when or if it will ship. On top of that terrible customer service, they want to charge 25% cancellation fee. I will never do business with this third rate company again. "

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jarogers_87121
Rating 4/10 2/5
modified review posted May-15-2012

"I don't like the fact that I have to wait 7-10 business days for my item to ship. I should have did more research before my purchase. I would have bought elsewhere that could of had my in-stock item to me in 3-5 business days. Not very happy."

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