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"I have received almost no communication on the status of my purchase. I would really like to know if my purchase is actually being processed or if they are sold out but not keeping me up to date on the status. A little clarity is all I'm looking for."
"Always been very satisfied with merchandise and shipping times. Never needed to return anything so don't know about that. My only gripe would be that they don't, at least, combine shipping on multiple items (even the same ones). Or have free shipping like many other sites. Overall though they are a good company to deal with."
"Product hasn't arrived after nearly a month. Took two weeks after order was placed to get a shipping notification. I would not use this company again."
"The unit does not work, the intesity stays at 15 meaning the buttons dont work. The instructions tell you to twist the intesity control dial but there is nothing to "twist". Service was very quick! but no stars, useless. And i wont mess around with sending it back, chalk it up as a gotcha."
"Having come from China, the order took over a month to be received, (I just received it yesterday), but since it was a want and not a need it was no real issue.
Just know if you are looking for a purchase quickly, it will not happen"
"The last 2 times I ordered something by the time it got here from "China" I had forgot I'd ordered it. And would be nice if they came with English directions considering they were both electronics."
"I still have yet to receive my previous order and its been almost 2 months!!"