We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • MidnightBox
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.79/10 5.79/10
    Chance of future purchase: Rating 2.11/10 2.11/10
    Shipping & packaging: Rating 1.67/10 1.67/10
    Customer service: Rating 2.00/10 2.00/10
    Return/Replacement policy: Rating 2.35/10 2.35/10

4,697 Customer Reviews

Rating 6/10
3/5
modified review posted

"I have bought quite a few items from MidnightBox and have mostly had good experiences. Some things are really good, and a few are cheap, shipping from China and taking forever. I have friends who have bought the pressure cookers and love them, no problem.I had a problem once with an item getting lost in the mail, and it was promptly replaced. My only problem with them is that they have a flat shipping of $3.99. So if you buy something small, maybe for $1, you are still paying $3.99 each, no matter how many you buy. I think they should discount when you buy 2 or more of the same product.
But I still buy from them, and know that sometimes they might take weeks to get here if they come from China. I bought something today, so you can tell I trust them.
"

modified review This review was modified by BeccaBop on May 22 2015 09:55:04 AM


Rating 10/10
5/5
modified review posted

"All of the items that I have bought, meeted or exceeded what I expected. the only problem is shipping times & slightly steep shipping cost... I know shipping from China can take some time and are easily lost. no matter how small your order, these guys stay on top of it.
If you ever need to contact them, they will bend over backwards to make things right for you! Most companies that ship from China rarely give you this kind of service! but I can say truly this is the only company I will deal with in China!
Thanks again guys!
You're the best!
Daniel Astor
"


Rating 2/10
1/5
modified review posted

"Don't waste your time or money! I NEVER RECEIVED MY ORDER! Ordered the beginning of February and my credit card was billed the same day. They responded to my inquiries twice, but never heard the last two e-mails I sent when I demanded my money back. I had to go through my credit card company to get my money back after waiting over 3 months for my order. "


Rating 10/10
5/5
modified review posted

"Delivery was quick and the item came in great condition"


Rating 10/10
5/5
modified review posted

"OUTSTANDING CUSTOMER SERVICE!
Very Fair and Honest!
"


Rating 2/10
1/5
modified review posted

"this is the wors place you can espend your money .you paid today and you recive it 2 months from now if you recive it because they change the shipping address ...the tracking numbers only they know . it is disgusting and they only talk to you went they want ......"


Rating 10/10
5/5
modified review posted

"packed well, arrived quickly, good value for the money."


Rating 2/10
1/5
modified review posted

"ordered the mystery box..but the mystery box was full of junk..none of which was worth using"


Rating 4/10
2/5
modified review posted

"ordered camera 6 weeks ago, neither I have received it or is yet showing valid shipping number. "


Rating 4/10
2/5
modified review posted

"Item arrived yesterday, May 2. Ordered Mar. 16. Slow boat from Rotterdam?"


Rating 4/10
2/5
modified review posted

"You changed the price downward before I had received the item I ordered, and you refused to adjust it. I do not plan to order from you again."


Rating 10/10
5/5
modified review posted

"Great pricing and easy payment options"


Rating 8/10
4/5
modified review posted

" Only some of my items came. We ordered a childs toys, razor refills and other small items. But, I ordered one item alone and never recieved it. The shipping time is a little longer than most, but what we recieved were good value."


Rating 10/10
5/5
modified review posted

"Multiple vendors ship at different times.
"


Rating 6/10
3/5
modified review posted

"Of all of My orders only one was wrong. I did order 2 Muscle Massagers but was only sent one and the Leather Skull Wallet I did order did not come in the mail. I was sent the wrong Wallet "


Ratings Calculation Change


Share MidnightBox's store rating

MidnightBox is not a merchant member. If you're this merchant, learn more!

MidnightBox is not a merchant member
MidnightBox does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »