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Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.50/10 4.50/10
    Chance of future purchase: Rating 0.83/10 0.83/10
    Shipping & packaging: Rating 1.00/10 1.00/10
    Customer service: Rating 0.83/10 0.83/10
    Return/Replacement policy: Rating 0.77/10 0.77/10

4,571 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very helpful and quality products. "

modified review Rep reply posted Feb-23-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 2/10
1/5
modified review posted

"I did not receive my order. "

modified review Rep reply posted Feb-23-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 6/10
3/5
modified review posted

"The product was not at all what I expected, but the Customer Service was great, understanding and resolved my issues. "

modified review Rep reply posted Feb-23-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"Items arrived much faster than I expected. Good quality at a good price and faster than expected delivery - what more can I ask for?"

modified review Rep reply posted Feb-20-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 2/10
1/5
modified review posted

"The LED lights Never arrived and the freight charge made the purchase price NO bargain at all !!! Other than that, it was a great deal, well, probably not. The pictures in the adds are, I guess, the best part of the experience. "

modified review Rep reply posted Feb-18-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback.
Have you emailed us concerning this issue?”


Rating 10/10
5/5
modified review posted

"Arrived on time, in good condition."

modified review Rep reply posted Feb-16-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 4/10
2/5
modified review posted

"The offers are interesting but there is a long time between order. shipment and delivery. Getting information on tracking the shipment either shows in progress or shipped and that is also very slow to track. One of my orders shipped the wrong binocular and I am still awaiting the item. Customer service is helpful and able to get further info but I still have no approximate delivery date. Thank You"

modified review Rep reply posted Feb-16-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"can not remember all that I received from your site. I do know it was easy to check out and received all goods in a timely manner. @ 3.99 per item it does get a little pricey that is the only thing that stops me from ordering more products. "

modified review Rep reply posted Feb-12-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated.
You will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"The item came as expected and I was very pleased. I would continue to use Midnightbox except I stopped recieving email for some reason. Just after I signed up for the email. It came for about a week and just stopped. Sad to see it go. "

modified review Rep reply posted Feb-11-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 2/10
1/5
modified review posted

"where is my order?????
order number MB587103
has been order since December 22nd
"

modified review Rep reply posted Feb-11-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"Great price and prompt delivery."

modified review Rep reply posted Feb-10-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!!”


Rating 2/10
1/5
modified review posted

"Shipping was not timely. When asked about shipping, they cannot provide confirmation and they don't have information from their vendor. Will not cancel the order when requested. Can't speak with anyone except email exchanges. No guarantee return given they have to pre-approve return and you have to request return through their website. This company is the worst experience I have with online purchases."

modified review Rep reply posted Feb-09-2015

MidnightBox, MidnightBox rep has responded

“Thank you for you feedback.”


Rating 8/10
4/5
modified review posted

"It seemed to take longer than most online purchases I have made, but given the Christmas season was involved I understand the wait. You were really close to a grade of 5."

modified review Rep reply posted Feb-09-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 10/10
5/5
modified review posted

"Great item with a price that you can't refuse. Will be back."

modified review Rep reply posted Feb-06-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated!!”


Rating 8/10
4/5
modified review posted

"Item received in order but manual is in Chinese only. Delivery takes too long."

modified review Rep reply posted Feb-06-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


MidnightBox is a Merchant Member! Learn more

MidnightBox is a merchant member
MidnightBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,906 merchant members.