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Organizing your Reviews

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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.07/10 5.07/10
    Chance of future purchase: Rating 1.05/10 1.05/10
    Shipping & packaging: Rating 1.10/10 1.10/10
    Customer service: Rating 1.15/10 1.15/10
    Return/Replacement policy: Rating 0.50/10 0.50/10

4,537 Customer Reviews

Rating 2/10
1/5
modified review posted

"All of the stuff in the box was ghetto and outdated! I had zero use for anything in that box!"


Rating 8/10
4/5
modified review posted

"Took over 3 weeks for delivery
"


Rating 10/10
5/5
modified review posted

"My order arrived without any delays. My order was for Christmas gifts and there hasn't been any problem with the merchandise that I'am aware of."


Rating 10/10
5/5
modified review posted

"Received on time and in good condition"


Rating 10/10
5/5
modified review posted

"Great deals everyday. Little slow on the shipping, but thats why the prices are low."


Rating 10/10
5/5
modified review posted

"Works like it is supposed to."


Rating 2/10
1/5
modified review posted

"I wish I had reviewed this company before purchasing! I ordered two different electronic children's toys for Christmas presents. When they arrived they were both the same item. After waiting a couple weeks and several emails later I received a response and was told I would receive a refund for the 1 item. However, in the meantime, I had checked the other item and it was utter and total rubbish! The toy is supposed to spell out and talk words, you can barely understand the very heavy asian accent, a young child (which the toy was supposed to be designed for) would certainly not understand what is being said. I sent a message explaining what the issue was and I was told that I had to pay to ship the item back and also would be charged a restocking fee (who charges a restocking fee these days! and, what the heck does that mean anyway, just another way to make you pay for something you don't want), needless to say it was not worth it...which, of course, is what they are hoping for. The rating below should allow no star...they don't deserve 1 star, so reluctantly I will put 1 star. After reading many reviews here, I would say any really good ratings for Midnight Box are false, don't fall for it!"


Rating 10/10
5/5
modified review posted

"The box was fun, even had something I was wanting to order anyways. "


Rating 8/10
4/5
modified review posted

"While all mystery boxes are a shot in the dark I was a little disappointed by the contents of this one. "


Rating 4/10
2/5
modified review posted

"It was a mystery box and was worst then expected. Some really old electronics and not a thing I could use.
Shipping was overpriced
Won't be buying again.
"


Rating 2/10
1/5
modified review posted

"Their customer service was great. Products are garbage. I purchased $45 worth of their bags of crap. And I could have bought everything I recieved from the dollar store. For 1/4 of the price. Very disappointing. Their response was well you bought crap... Which is understandable. But in their description they state that they have nice things in these bags of crap. What a crock of crap! :) I will not deal with again. "


Rating 2/10
1/5
modified review posted

"My order never came. Talked to midnight box they said that since tracking showed it was delivered they could not do anything."


Rating 10/10
5/5
modified review posted

"fast delivery; no damage; will order from here many times"


Rating 4/10
2/5
modified review posted

"****** UPDATE ***** 1/19/2015

My refund was finally notified of my pending refund today. Let's see how long it takes to show up in my paypal account.

Thanks Sarah.

**************************


I am very sorry that I did not see these reviews before I purchased from this company.

I ordered LED light bulbs and they BLEW up when I turned them on.

So I sent an email to request a refund but have not heard back from them in 15 days.

This is not customer service.
"

+ Read user comments
modified review Rep reply posted Jan-14-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback.
You will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"Ordered a backpack almost a month ago and still have no idea when I’ll receive my order"

+ Read user comments
modified review Rep reply posted Jan-14-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback.
You will be emailed shortly”


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