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Full Rating Profile
  • MidnightBox

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.97/10 6.97/10
    Chance of future purchase: Rating 4.13/10 4.13/10
    Shipping & packaging: Rating 2.13/10 2.13/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: Rating 4.06/10 4.06/10

4,699 Customer Reviews

Rating 8/10
4/5

"I have ordered several items from Midnightbox I always check to make sure the deal is a good one but this time it was an awesome deal and I have had very slow shipping on a few items in the past but other then that I would say the deals have been awesome."



Rating 6/10
3/5

"Many of the items are decent to cheap quality and prices but shipping costs rise very quickly if you order multiple quantities or multiple products. "

This review was modified by cajx2 on August 29 2015 11:16:41 AM

Rating 6/10
3/5

"I have bought quite a few items from MidnightBox and have mostly had good experiences. Some things are really good, and a few are cheap, shipping from China and taking forever. I have friends who have bought the pressure cookers and love them, no problem.I had a problem once with an item getting lost in the mail, and it was promptly replaced. My only problem with them is that they have a flat shipping of $3.99. So if you buy something small, maybe for $1, you are still paying $3.99 each, no matter how many you buy. I think they should discount when you buy 2 or more of the same product.
But I still buy from them, and know that sometimes they might take weeks to get here if they come from China. I bought something today, so you can tell I trust them.
"

This review was modified by BeccaBop on May 22 2015 09:55:04 AM

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Verified Customer
Rating 10/10
5/5

"All of the items that I have bought, meeted or exceeded what I expected. the only problem is shipping times & slightly steep shipping cost... I know shipping from China can take some time and are easily lost. no matter how small your order, these guys stay on top of it.
If you ever need to contact them, they will bend over backwards to make things right for you! Most companies that ship from China rarely give you this kind of service! but I can say truly this is the only company I will deal with in China!
Thanks again guys!
You're the best!
Daniel Astor
"


Rating 2/10
1/5

"Don't waste your time or money! I NEVER RECEIVED MY ORDER! Ordered the beginning of February and my credit card was billed the same day. They responded to my inquiries twice, but never heard the last two e-mails I sent when I demanded my money back. I had to go through my credit card company to get my money back after waiting over 3 months for my order. "


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Verified Customer
Rating 10/10
5/5

"Delivery was quick and the item came in great condition"


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Verified Customer
Rating 10/10
5/5

"OUTSTANDING CUSTOMER SERVICE!
Very Fair and Honest!
"


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Verified Customer
Rating 2/10
1/5

"this is the wors place you can espend your money .you paid today and you recive it 2 months from now if you recive it because they change the shipping address ...the tracking numbers only they know . it is disgusting and they only talk to you went they want ......"


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Verified Customer
Rating 10/10
5/5

"packed well, arrived quickly, good value for the money."


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Verified Customer
Rating 2/10
1/5

"ordered the mystery box..but the mystery box was full of junk..none of which was worth using"


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Verified Customer
Rating 4/10
2/5

"ordered camera 6 weeks ago, neither I have received it or is yet showing valid shipping number. "


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Verified Customer
Rating 4/10
2/5

"Item arrived yesterday, May 2. Ordered Mar. 16. Slow boat from Rotterdam?"


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Verified Customer
Rating 4/10
2/5

"You changed the price downward before I had received the item I ordered, and you refused to adjust it. I do not plan to order from you again."


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Verified Customer
Rating 10/10
5/5

"Great pricing and easy payment options"


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Verified Customer
Rating 8/10
4/5

" Only some of my items came. We ordered a childs toys, razor refills and other small items. But, I ordered one item alone and never recieved it. The shipping time is a little longer than most, but what we recieved were good value."


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