We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • MidnightBox
    • Address: 3253 Walden Ave., Depew, New York
    • Contact: service@midnightbox.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 9:00am - 4:00pm Mon-Fri Closed Saturday & Sunday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.80/10 4.80/10
    Chance of future purchase: Rating 1.05/10 1.05/10
    Shipping & packaging: Rating 1.34/10 1.34/10
    Customer service: Rating 1.44/10 1.44/10
    Return/Replacement policy: Rating 1.67/10 1.67/10

4,622 Customer Reviews

Rating 2/10
1/5
modified review posted

"almost 45 days ago I ORDER. I DID NOT GET IT ! I WOOD LIKE TO KNOW WHEN I WILL RECEIVE IT !!!"


Rating 2/10
1/5
modified review posted

"i received the watch with no instructions. It will not run. I changed the battery, still won,t run. What do i do."


Rating 6/10
3/5
modified review posted

"I ordered an item on February 2,2015. I still haven't received it and i sent an email regarding this problem with no response from midnight box yet. "


Rating 2/10
1/5
modified review posted

"This store MidnightBox has problems, fixing orders that are incomplete, missing items that suppose to comes with a buy. After a few emails to correct order missing parts, I get the old run around again. Watch what you buy on this site. Now I am out on price of item I bought.
John in Ohio
"


Rating 10/10
5/5
modified review posted

"You guys are okay, I've always gotten my orders, sometimes it takes a while but I do get it."

modified review Rep reply posted Mar-27-2015

MidnightBox, MidnightBox rep has responded

“Thank you, we appreciate your feedback. A lot of our products are shipped overseas and we have no control over customs delays, or the weather. Thank you for your business.”


Rating 10/10
5/5
modified review posted

"love the products from Midnight Box"

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated.”


Rating 2/10
1/5
modified review posted

"I still have not received one of the items I ordered and paid for, and it's been several months. I've contacted you several times regarding this matter and still do not have any idea of what's going on. I've been given no solution. I wont order from you again."

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 10/10
5/5
modified review posted

"It was an easy purchase and arrived when promised."

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, it is greatly appreciated.”


Rating 2/10
1/5
modified review posted

"Never received the item. Was charged but haven't received it yet. "

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"i have not received my order."

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"Placed my order on Feb 03, it is now Mar 21th, order still shows as "processing". I emailed MidnightBox, and was told that they would/could not cancel my order and issue a refund. They indicated they could only refund the shipping as compensation."

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 8/10
4/5
modified review posted

"product was not quite what I expected, I expected a larger package as the picture described"

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"Ordered on February 3, 2015, it is now March 20 and guess what no package yet. Called and explained that this was a birthday gift for our youngest grandson.
They said would drop the shipping charges and still do not have item. have misplaced order #, but if the package comes ever comes, am going to send it back. Can not say much for their customer service. This is/was my first and last order with this company.
I truly think for the delay and explaining this was a birthday gift, they could have put a rush on this order.
"

modified review Rep reply posted Mar-25-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback. You will be emailed shortly.”


Rating 6/10
3/5
modified review posted

"First time buyer, checking out the site under their "Mystery" sale. Very disappointed--including shipping, I paid $23.09; what I received I could've picked up at my local dollar store for half that. It's pure junk.

True, it's a mystery pack, but I don't think anyone would satisfied in saying the "best" thing they got was a flashing light that screws into their tire's valve stem.

UPDATED: Seller requested that I change my review, as they have stated ResellerRatings.com is geared towards reviews of service, not of products. Bearing that in mind, I have amended my review based solely on the extremely limited contact I have had with customer service. The site has the customary bot-issued emails with status information; otherwise, service contact was limited--I did not contact them regarding my shipment, as I consider it a one-off purchase that won't be repeated. My overall rating of the site will now be 3 of 5 stars (rather than 1 of five).
"

modified review Rep reply posted Mar-20-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Rating 2/10
1/5
modified review posted

"I purchase a set of makeup brushes three months ago and have had no word from the company nor does my account reflect any information about it. "

modified review Rep reply posted Mar-20-2015

MidnightBox, MidnightBox rep has responded

“Thank you for your feedback, you will be emailed shortly.”


Share MidnightBox's store rating

MidnightBox is a Merchant Member! Learn more

MidnightBox is a merchant member
MidnightBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,839 merchant members.