We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.46/10 7.46/10
    Chance of future purchase: Rating 7.82/10 7.82/10
    Shipping & packaging: Rating 7.56/10 7.56/10
    Customer service: Rating 7.30/10 7.30/10
    Return/Replacement policy: Rating 8.19/10 8.19/10

46,861 Customer Reviews

Rating 4/10
2/5
modified review posted

"Your renewal process is way too complicated! Any other product that I've owned renews or updates far more easily, including when I've had McAfee and Norton in the past. At least I didn't have to call your support line this time, like I have a few times in the past!

If it continues to be so complicated and time consuming, I will strongly consider not renewing with you guys next time.
"


Rating 10/10
5/5
modified review posted

"Item was well priced and available when Oarrived to pick it up. Manager took the time to introduce himself and let me know he appreciated my business."


Rating 10/10
5/5
modified review posted

"Easy update to order for ESET NOD."


Rating 10/10
5/5
modified review posted

"Parts I ordered were ready when I arrived at the store."


Rating 10/10
5/5
modified review posted

"Quick and easy. Micro center kicks ass."


Rating 10/10
5/5
modified review posted

"ordered online to pickup.. product waiting at pickup counter and back on the road quickily"


Rating 10/10
5/5
modified review posted

"The toner cartridges were in stock and shipped very quickly. I have done business with Micro Center several times. Their service and prices are the best."


Rating 10/10
5/5
modified review posted

"Cheaper than New Egg or Tiger Direct and order was ready on time. Earned my repeat business."


Rating 10/10
5/5
modified review posted

"The price was right; the product was exactly what I wanted and I knew I would be pleased as I have been before at Micro Center."


Rating 10/10
5/5
modified review posted

"Item arrived very quickly and was just as described. Not to mention the price was unbeatable. I will order from again!"


Rating 4/10
2/5
modified review posted

"CHECK OUT TIME IS INCREDIBLY SLOW. IN SPITE OF THE NUMBER OF CUSTOMERS WAITING IN LINE, THEY NEVER INCREASE THE STAFF. THIS IS TERRIBLE CUSTOMER SERVICE, AT BEST.

THE LINES IN THE REST OF THE STORE SHARE THIS SAME TRAIT. THERE ARE NEVER ENOUGH PERSONS TO ASSIST A CUSTOMER, INCLUDING THOSE WHO HAVE PLACED AN ORDER ON LINE FOR PICK UP.

ADDITIONALY WHEN YOU LOOK IN VARIOUS OFFICES, YOU WILL SEE OTHER STORE PERSONS JUST SITTING, TELLING JOKES, AND OF COURSE NOT ASSISTING WITH THE CUSTOMER SERVICE ISSUES. THIS IS DEPLORABLE.

DON'T EVER VISIT THIS STORE DURING YOUR LUNCH HOUR UNLESS YOU HAVE SEVERAL HOUR LUNCH TIMES.
IF YOU ARE IN A HURRY THIS IS A RETAIL STORE YOU WILL NOT WANT TO VISIT. ASIDE FROM BECOMING AGITATED AND AGGRIVATED YOU WILL DOUBLE TO TRIPLE THE TIME YOU SPEND IN THIS STORE AS COMPARED TO OTHER SIMILAR RETAIL OUTLETS.
"


Rating 8/10
4/5
modified review posted

"The purchase on the web was a bit confusing.
Also I have not received any email about the item being shipped.
Not very pleased at the moment.
Don
"


Rating 10/10
5/5
modified review posted

"I'm always satisfied with MicroCenter... Always great service. "


Rating 4/10
2/5
modified review posted

"I tried to order an item to pick up next day, and thought I had completed that. Then next day I received a message that order was cancelled and not available. Called and asked about it, and was told item is out of stock.

If it says it's available ...it should be.
"


Rating 10/10
5/5
modified review posted

"I ordered my Drive online and it was ready for pickup when i got to the store with little to no waiting. The cashier was very friendly and knowledgeable. "


Micro Center is a Merchant Member! Learn more

Micro Center is a merchant member
Micro Center participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,864 merchant members.